AutoZone Auto Parts

N S

★★★★★

2 years ago

Super friendly and helpful staff. I have been to this store a few times and my experience has always been great. Plus, the store is very clean. You probably already know this but in case you don’t: if your engine light is on and you are wondering why, AutoZone store associates can help diagnose the issue for free.

Jenn Oathout

★★★★★

6 months ago

The dayshift staff at this location are awesome! Personally, I gotta make a shout out to Dante, he is the real deal. I can’t tell you how many times I’ve gone in there needing help and he’s been right there friendly and professional. Keep up the good work.

Brenda Warren

★★★★★

9 months ago

Recently I was stranded in Peoria after helping granddaughter move from Alabama, my car's alternator needed replaced. I could not get appointment with Honda for two weeks, could not get appointment with other repair shops, could not even get return phone calls!! Had Autozone perform diagnostics check, the attendant there, LEVI was exceptionally helpful even gave me the name of a mechanic, CHARLES who came and installed it in their parking lot that same day!! Charles of Charles Garage on W McClure Ave. was super helpful, even guaranteed his work. Would rate him a 9.5 out of 10. Autozone staff were great, very friendly, super helpful.

Jennifer Paluska

★★★★★

Edited a year ago

I spoke with tony ( a grey shirt) on the phone for approximately fifteen minutes. I had an issue with the university store, that he was trying to help me figure out. He was kind,compassionate, understanding. He looked every Where For a part that I paid for over, the phone. He also looked under my phone number He could. Not find anything and was very apologetic. He had advised me to go on ahead and contact the district manager due To the situation. Which I will be doing in the morning. Thank you tony for being very professional and going above and beyond To help me. Sunday, Sept 15, 2024 Jen Paluska

Jessica Hensley

★★★★★

5 months ago

Omar was beyond helpful. Treated with respect and dignity.

Jack Penick

★☆☆☆☆

a year ago

Five stars to the manager who actually helped me. Lizzay? Im sorry i forgot how to spell it. Please forgive me. You put the part on hold for me, and didn't deny me any sevice. Definitely not the store manager and definitely not one of the red shirts. I've been working for the company for a while. I have never met anybody more dismissive than those other two people that answered my call. Even after my part was already put on hold and I called back I was told that "we do not save carts or put items on hold." I'VE WORKED FOR THE COMPANY FOR YEARS. EITHER YOUR STORE HAS A DIFFERENT SYSTEM THEN ALL THE OTHERS, OR IM BEING BSed. And I'm not about to be told it's because of dynamic slotting. I worked in that store personally before moving to Kentucky. And I've worked in Dynamic slotting stores. More training needs to be done not just in the lower levels but obviously in the higher levels as well.

KB builders (KBbuilders)

★★★★★

3 years ago

Both rear cv axles replaced and they hold up rolling 35/12.50 tires improvement for the lift

WWMD?

★★★★★

10 months ago

AutoZone in Lincoln is the absolute best they go out to work on your car if needed, even in the rain. I am in awe of the knowledge that these guys have and never miss diagnose a thing. Thanks guys.

Jacob Hasty

★★★★★

a year ago

Had some issues and needed help from someone knowledgeable. Thaer was unbelievable helpful from beginning to end, very informative and also talked me into buying some discounted flashlights. Good experience overall.

Jonathan Scheeler

★★★★★

a year ago

They are always awesome and super helpful when I come in here. They go above and beyond with their service. Caprice specifically is amazing and Gave me much more customer service than I could have expected. Thank you.

Cathy Stahl

★★★★★

a year ago

Mohammed was such a polite and helpful employee. He not only found the parts I needed, but also installed them. This young man was exceptional and is the reason I will return to this store if I need anything in the future.

Cyndi Merrill

★★★☆☆

a year ago

There always seems to be a new person there every time i go in. A 2 minute check out turns into a hassle. But, if you need your headlights installed or any other help, they'll do it. It's just a matter of how much time you spend there. If you have 10 minutes to kill before work, this probably isn't the place.

John Pate

★★★★★

a year ago

Levy did an exceptional service with me when I went there to replace a wiper blade. He went above and beyond in his assistance.

drew nguyen

★★★★★

Edited 7 years ago

Always helpful. We saved hundreds fixing our own vehicles with their diagnostic rather than taking them to a shop for repairs. Many parts are stocked anything else not in stock can be order for next day delivery. The store is always clean and organized.

Livi Moehn

★★★★★

5 years ago

2 weeks ago I went in needing a new battery. Sabrina was such a huge help, she was professional, informative and easy going. There were other people also getting new batteries so I had to wait a little bit for mine to be installed for me. Everything was done in a timely manner especially considering the below freezing temperatures. It was also really refreshing to see a woman who knew her stuff in such a male-dominated workspace. :)

Brett Butler

★★★★★

4 years ago

Great customer service, greeted every time I walk through the door. Always quality products, never had to return them. One of your employees changed my battery in a timely manner and gave me advice on some damage to my car. Always helpful, very inviting environment. Great store.

William Meyer

★★★★☆

5 years ago

Store is normally great. People are relaxed and not pushy. Would have given 5 stars but they had a corporate guy or something in there pushing me for things I did not want. Let the employees keep going the way they are. They’re doing good.