B.B. Automotive Service

Dean Kennedy

★★★★★

9 months ago

I like B.B. Automotive because not only are the prices reasonable, but the mechanic, Brandon Bradley, is somebody I am satisfied I can trust. I’ve lived in several different places over the years, and I have dealt with only a few auto shops that I could really trust like this. One shop here in Champaign actually tried to cheat me (he’s no longer in business, so there’s no need to name him), and I once had wheel bearings replaced by a large independent shop in another city, and the new bearings wore out again in less than 20,000 miles. On the other hand, there was a shop where I took my car in for a routine tune-up (back when cars still needed tune-ups), and when I picked it up the mechanic said, “I didn’t replace your spark plugs. They didn’t need it.” I was impressed by that level of honesty, and Brandon did practically the same thing for me a couple of times, telling me that I didn’t need something done that I thought I needed. He could have just taken my money, but he didn't. (I have absolutely no connection to B.B. Auto other than having my servicing done there. I just really like the work he does.)

Aetherius

★★★★★

9 months ago

Professional and prompt. Brandon + Kelly were both pleasant to work with, awesome lobby as well. Will return for other work if the need arises, thank you both!

Alexis Saletta

★★★★★

a year ago

Such an amazing mechanic/ person. My boyfriend and I were driving from Wisconsin back home to Tennessee and our trucks front tires suddenly locked up and we could barely drive. B.B. Automotive was the closest shop so we stopped by to see if he can take a look. Brandon was kind enough to look at the truck same day and got it fixed as soon as possible due to our situation. He got it all fixed within a few hours and we made our final 7.5hr drive with no problems. He was truly a lifesaver and was beyond kind throughout our experience. I would travel back up there to get all of our mechanical work done by him.

Angela Reynolds

★★★★★

2 years ago

My car had an issue that 2 other mechanics were unable to determine. Brandon is Amazing, he was able to diagnose the issue and repair it. The repair was reasonably priced and I am mobile again thanks to B & B Automotive. I would Highly Recommend to anyone needing a knowledgeable mechanic.

Kotora Teshima

★★★★★

6 months ago

This is the best service I’ve ever received from any mechanic!

Jen Walker

★★★★★

2 years ago

Highly recommend this mechanic! He got my suv in quickly for service and did a great job!! The staff was super friendly! Will definitely go back again!! Thank you!!

Melissa Ducharme

★★★★★

2 years ago

Was able to set an appointment right away and the service done to my car was quick. Customer service is great! Would definitely recommend to anyone needing service done to their vehicle.

Cory M

★★★★★

11 months ago

Spoke to Brandon this morning and he was extremely professional and kind. I would recommend this shop based on that professional call.

Katie Hicks

★★★★★

7 months ago

Excellent customer service and reasonable prices.

ziyang gong

★★★★★

5 years ago

I am an international student at UIUC. I have several experiences with other auto repair shops in the Champaign-Urbana area. B.B. is the most patient place I find. If you are an international student or you are looking for someone who is patient enough to explain to you slowly where is the problem of your car and whether there is an urgent need to fix it, come here. Great experience!

Barry Ramsey

★★★★★

3 years ago

Five Stars all around! Easy to schedule and finished repairs the same day. Brandon was very reasonable and didn’t overcharge or try to take advantage.

Felix Fletcher

★☆☆☆☆

4 years ago

My fiancee took our car here for a simple oil change. It ended up breaking down. We took it elsewhere to see what was wrong. The first thing I got asked when the mechanic called was if the car had an oil change recently. Apparently the wrong sized filter was put back one which in turn messed with the pressure. So, either BB is careless and this was a mistake that cost more money or it was intentional so we'd bring it back for more work.

Samantha Bosch

★★★★★

Edited 4 years ago

Great, friendly, fast, and most importantly affordable service! Owner is very helpful and nice. Highly recommend. I won't take my car anywhere else!!

Keith C. Santiago

★★★★★

7 months ago

Great service, great price!!!!! Thank you

Johan Adler

★★★★★

Edited a year ago

They are very knowledgeable and reasonably priced. If you have a bmw, I would come here!

Matthew Delahr

★★★★★

3 years ago

Great work. Got me in super quick. Explain in detail what needed to be fixed. Great communications with updates. I highly recommend them.

Ian Kuenzli

★★★★★

5 years ago

Great work, Brandon kept me informed on all work needed to be done and gave me a good price on it all.