Bertolucci's Body & Fender Shop

Heather Lambert

★★★★★

2 years ago

There is a reason I have been a loyal customer for 20 years. Bertolucci's customer service, quality of service and timeline cannot be beat. We moved out of the area more than 10 years ago and continue to bring our cars here because it is the only body shop we trust!

Jay Michael

★★★★★

3 years ago

I had a fantastic experience doing business here. The people at Bertolucci’s body shop provide stellar customer service and furthermore get repairs done in a timely manner. The workmanship is superb. I highly recommend using this body shop for all of your automobile needs.

Miz Pfit

★★★★★

Edited 5 years ago

This is the only auto-body repair place in Sacramento that would even give us an estimate after Farmers' Insurance decided to total out my mom's adored old Mercedes. (Everyone else said they had made a deal with Farmers not to touch any vehicle they, Farmers, had totalled.) Anyway, Bertolucci’s understood and did a terrific job. They were friendly and still very professional. The car was ready when they said it would be and the work they did was immaculate. I recommend their services to any car owner who is picky about final product. You will be treated well and so will your vehicle.

Gary Miles

★★★★☆

a year ago

They are one of the best body shops in Sacramento. I have had work done on my vehicle’s there several times and they always do great work.

Bridget Floyd

★★★★★

3 years ago

I had such a great experience with Bertolucci’s. Every person I talked to was friendly and their quote was lower than anywhere else I looked. They also detailed the inside of my car, which I was not expecting! We had recently gone on a long camping trip with our dog so picking up a clean vehicle was an amazing surprise! Hopefully I never need an auto body shop again, but if I do, I will be going to Bertolucci’s.

Lad Edstrom

★★★★★

3 years ago

I've been going to this shop for many years...still the best shop in town! Michelle at the front desk always knows what's going on with your car (off the top of her head, yet) and is always super-friendly. Joe took care of me and my car and kept me informed during the repairs. Joe always returned my calls right away and went the extra mile when he didn't "have to." In this day and age, this business is old-school and I mean that in the best way possible.

Not To worry

★★★★★

3 years ago

Great people! Michelle in the office has been wonderful dealing with all the insurance adjuster, me & keeping the peace between us, nobody else gives service like this, wish I could give more stars and get that wonderful woman a raise. If you need work done, this is as good as it gets. Much love to whole crew there.

Anthony Ruiz

★★★★★

3 years ago

Excellent work with my car. Could not tell any damage had occurred. We've had a few cars taken here and it's 100% every time. Our insurance covered basically everything. The clean and detail afterwards was flawless and made the car look so new I could most likely get top dollar for it. Thank you again!

Nic

★★★★★

2 years ago

Nicest staff ever, both the office ladies and the shop guys.

Ryan Adams

★★★★★

3 years ago

I just want to say had a fabulous experience taking my work van to this body shop that is family-owned Bertolucci‘s I couldn’t ask for a better job well done. When we got our van back it looks brand new. What a fabulous company and the manager there always kept me informed with the process of my vehicle getting fixed. The managers name is Randy just want to say thank you Randy good job we will always will take our vehicles to you. Great communication and our vehicle looks like it was never an accident thank you five stars if I could give 10 I would. !!

W1sh -L1st

★☆☆☆☆

3 years ago

Bertolucci's quoted my insurance company $18,000 for repairs!!!!! That's an entire new car! I repaired the suspension my self for $800. Go to this place of you wanna get ripped off

Rebecca Strawn

★★★★★

a year ago

After having body work done at Bertolucci's, I will be using only them from now on! It was a great experience and their on-site AAA adjuster was a big help for our situation. Great turn around time and top quality work. I can't recommend them enough! Wonderful people.

j Burks

★★★★★

a year ago

I had insurance body work taken care of at Bertolucci's. Their reputation for quality work and excellent customer service led me to select them from the approved repair facilities in Sacramento. They completed the work in a timely manner and I couldnt be happier with the results. My car looks great, like new, again! Bertolucci's reputation for customer service is well known, but I was truly impressed when experiencing it myself. When I picked up my car they were detailed in showing me the work that had been completed and answering my questions about it. My car looked beautiful and had been cleaned and shined nicely. I was surprised when I got in and found the same inside the car, they had detailed the interior! When I got it home I went to add a quart of oil and found that they had detailed the engine compartment, as well, even cleaning the corrosion from the battery terminals. As a novice in dealing with the insurance companies they were very helpful in sharing their knowledge of the industry, answering several questions for me regarding the process. I couldnt recommend Bertolucci's more.

Cierra Fischer

★★★★★

7 years ago

Brought my car here after it was hit by a U-Haul, and Joe was extremely helpful. He went over what was necessary and I was able to have some other minor dents removed and one major dent repaired while it was in. I’ve added some before & after pictures; the before doesn’t look too bad, but it had been dragged and a bunch of things had been broken internally, including a radiator support. My car looks better than it did when I bought it! I’m so pleased with how it came out. Everyone here was friendly, kind, and understanding. They’re also thoughtful about their procedures and go above and beyond for customers. As a side note, I appreciate that they have a discounted rate with Enterprise! It may be something that other places offer as well, but it was a relief to find out when I did need a car, so I’m leaving that there in case it helps someone else.

Tony Martinez

★★★★☆

2 years ago

I’ve had three of my vehicles repaired at Bertolucci’s. They did a beautiful job on my Lexus, which was peppered with rocks on the Highway 50 improvement project. They repaired the passenger side fender, windshield and roof, which were damaged. Other than a few minor quality control issues, I was very pleased with the repairs. They corrected the issues I had without hesitation. They stand behind their work. I am and always have been a satisfied customer. Thank you again, Tony Martinez

Max Daly

★☆☆☆☆

2 years ago

Avoid this place by all costs. Took them 10 weeks to replace my bumper. Called me six different times to tell me my vehicle was ready...it wasn't ready. Wrong badge, damaged logo, bad fitment - list goes on and on. Took so long that I was unable to take my car in for an unrelated warranty issue, and ended up having to pay out of pocket due to being a week past factory warranty. Owner basically told me to kick rocks. Please, do yourself a favor and go elsewhere.

Sandra Miller

★★★★★

a month ago

Fanastic repair from accident! My car looks brand new! This staff goes above and beyond. Mike kept me informed all the way through the repairs and in dealing with insurance. Super friendly staff. I can't say enough good things about my experience. Excellent customer service and repair job! Five stars are not enough! I highly recommend taking your car there! Thank you Bertolucci's!!