Blue Flame Muffler & Tire

Valarie Hans

★★★★★

10 months ago

Needed a quick repair, I was out of town and hit a curb. I thought that I needed a new tire and was recommended to Blue Flame by the personnel at Sam’s Club. They had a tire but once tested the told me it wasn’t good. They tested my tire and told me that I would be fine on my drive home. I made it home safely and they did not charge me a penny. Very grateful that there are still honest service persons. They were extremely quick…and they did not charge me a dime!

Hoàn Tạ

★☆☆☆☆

4 months ago

Zero star after the 4 new tires and alignment done at this place. Service done on 11/6. I’ve been coming to do tired here before but this was bad. Won’t be coming back at all. Before we decided to get 4 brand new tires we asked making sure for alignment Also. We left the place with wrong odometer reading from 171k to 289k! The alignment is not within the green range and they said that’s fine. We got it done because we want to be in the green range. Today 11/8, They said they will refund the alignment or add more money to have the shims done which they didn’t let us know then. After decided we’ll take the refund and just won’t come back here they decided to test drive. He test drive for 45-60mph only. But he lied he told everyone that he drove 80mph but while I was in the car I even showed him number 80 on my phone and do shaky hands so he understood but he didn’t even do 80! He told everyone in the office that he did. That’s when I know that’s it.. no more talking to this guy to this place. I’m done! It won’t go anywhere. They said gonna refund and no ! Disaster! Also: he was just driving around capital blvd on SAT not even on highway, and he said he drove 80??!! I’m very impressed how good he lied just cuz of my language barrier! I was right beside. My wife wrote down what I said. I’m very upset!

Miss Lady

★★☆☆☆

Edited 2 months ago

Paid $40 for a truck tire that looks brand new. Customer service was ok. One of the tires has lasted but the other keeps losing air. There was one person there that had great customer service. Some of them acted like they didn’t want black people there at all

duy

★★★★★

8 months ago

the best, price, have my tire Tesla X 2024 which other big place dont have. they have the used one for me $60 instead $400 which wont match with my other tire. other place would make me buy 2 new tire for $800. this place very fast. thanks so much.

Maximiliano Gregorio Martinez

★☆☆☆☆

2 weeks ago

I was charged 750 for changing the terminals so I could do the alignment, and other mechanics tell me that the expense was $250 to $300 for a lot, I definitely do not recommend it for this time.

randy richardson

★★★★★

Edited 4 months ago

I've been on a couple of ocassions now but I sent my wife for 2 tires this time as I knew she'd be well taken care. She was and I'll return soon for all wheel alignment. The price quoted was much better than expected. Another positive experience here at Blue Flame!!!

Kathleen

★☆☆☆☆

3 months ago

I just moved here so I don’t really have too many friends that can work on cars. I’m annoyed because all I need is an install for a cover on the truck bed and a side step rail not electronic. Should maybe be total take 30 to 40 minutes they want $210 and are not willing to negotiate. They said they charge like $150 an hour and even if it doesn’t take the full hour, they’ll charge me the full rate of what it is. They said that they’re more expensive because it’s a Mom and pop shop versus somewhere that’s “ commercial”. I really think that that is reversed. A place down the street is literally willing to charge me $70 but are not available for three days and I just wanted to get it knocked out the way today.

Kay Harris

★☆☆☆☆

a month ago

ALL of their used tires have patches on them as I was informed this morning. I purchased a tire that was leaking less than a week after purchase; they give you two weeks to come back. I ended up have to get a plug where the tire was patched (at another location) which is crazy, and then they expect you to do it all over again!!!! ATP you should just stop RECYCLING tires because the manner in which it’s being done is unacceptable!! They’ll make up a piece of rubber and tell you it’s a tire! Tread lightly!!

COD “CarolinaOnDeck”

★★★★★

4 months ago

First time going there and after waking up from a bad dream I wanted BRAND NEW TIRES on my 2017 C300. They didn’t want to break the lock-key so I went to Wendell from last tire service. Waited there for them to finish with 2 cars ahead of me. They loosened the lock-key. I drove back to Blue Flame Muffler & Tire off of Capital Blvd and they installed my new tires less than an hour. Things move fast with a big team that don’t mind doing their job. I’ll definitely be back for future service. Great job!!

Della Alston

★★★★★

3 months ago

I got there thinking I could just get my tires rotated and balanced! I’m glad I went. I needed new tires all together. Three of my tires were worn on the inside, thread SHOWING! They got my tires in a timely manner and I was done in no time! Great service!

Scott Montante

★★★★★

3 months ago

Kimberly was very helpful with our tire issue at the point of sale. The awesome team supporting in the back took good care of us. Highly recommend you visit them if you have a need.

Mike Jones

★☆☆☆☆

2 months ago

Went in to get my 4 months new tires rotated and front brake pads replaced. They installed the pads and forgot to rotate the tires. The service desk called the mechanic back inside to take my truck back to rotate my tires,then conversation went to Spanish and then she says all of your tires are bad. I told them that my tires were new. I went to Kee Kee tires a month later to have my front passenger wheel bearings replaced and I asked them to check my tires. the young gentleman said Sir, your tires looks good! But its time for them to be rotated... Thanks you Kee Kee tires for being honest!! I've been going here for 20 years now you'll want to start scamming me! Crazy

Shay Hubb

★☆☆☆☆

Edited a year ago

Editing down to 1 star due to having to take it back within 1 week and still having problems. Here we are 8 months later and my brakes went out while driving. Took it to another shop and they found extensive damage due to the improper job they did not once but twice. They refuse to make whole due to not taking it back for them to screw up the 3rd time. I wont risk even more damage then they have already done

Jose Cantarero

★☆☆☆☆

Edited a month ago

EDIT FROM ORIGINAL PLEASE STAY FAR AWAY FROM THIS BUSINESS AND THE PEOPLE RUNNING IT. If i can give this business a negative star, i would. They messed up my car so bad that i has to spend thousands of dollars to get it fixed. And finally a true mechanic did the diagnosis and said that the part this business changed on my truck it caused all the internal issues in my engine, they really damaged my truck and i hope with all my heart that PLEASE do NOT take your car to this shop, they are not professional and will damage your car more than what you came in with. ***I came here to get an issue fixed, i waited 4 hours. I was charged more than $200 and my issue was not fixed. I paid because i believe in the right thing to do but apparently they don’t , Please save your money and go elsewhere. Really bad experience from this establishment

Willis Clark

★★★★★

a month ago

Really nice group of people the intake. No more than 15 minutes for the whole thing to happen. I greatly appreciate them and I will be back again.If I need so

Godsdesign HOLLOWAY

★☆☆☆☆

5 months ago

Well since relocating to Raleigh I have been getting my vehicle service, and have been satisfied with mechanic,my most recent was for brake repairs.Well.during the process i 9/25, as I went to recover my vehicle customer service was on personal in front of me as she inputting my payment information she enter the incorrect numeral. Which sent me an alert someone was enter incorrect information with my payment method... She replies it denied payment . She tried to correct as if she made no mistake and said she enter correctly when im on the phone with my bank.. Now that department is close because it's 5pm. Wow! So im able to retrieve my 🚗 vehicle, also I have to get from the repair shop 4 work.wow!.Ok I will attempt tomorrow for my vehicle. Tomorrow here and the (Gm.).make corrections for payment i ask.where my vehicle is didn't see it out front he replied in the back .He said he will bring up front.He brings vehicle im checking around to see if any damage as I do regularly he slide off to the office I get in my vehicle and my auto start key 🔑 fob.was destroyed. Had no inside components nor the battery which I took my vehicle there with in working condition. I spoke to (Gm).. He says what is this i said you tell me primo. This wasnt how I attended my vehicle such as I brought for repairs. Ask him fix problem he said .No.. Ok. Here we go.(WRAL).

Desmonde Fullwood

★★★★☆

a month ago

Always has a good price on the used tire I need, just wish they had the size I need all the time but it's not they're fault it's a low profile and weird size. When they do have it on going to Blue Flame