About Business
Residents of Bellevue, WA, Bellevue have long trusted CARSTAR Collision Clinic Bellevue for their expert Car Repair needs. Whether you need assistance with Auto body shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.6/5 rating with 248 reviews. Throughout Bellevue, and particularly in Bellevue, WA, CARSTAR Collision Clinic Bellevue is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact CARSTAR Collision Clinic Bellevue for any Car Repair inquiries or to schedule a visit to their Bellevue, WA facility.
Google Reviews
Anita
★★★★★
a month ago
Great service from the cost estimate to the finished job. My Prius looked like new when I picked it up. They got me in quickly and the job was completed before anticipated. I especially appreciated the frequent texts telling me where the car was in the process. The facility is clean and doesn't look like a junk yard like other places do. I felt confident and safe leaving my car with them. Definitely would recommend them.
J S
★★★★★
2 months ago
I am very happy with my experience at Carstar. John listened to my concerns and Carstar delivered on everything and more. They did a good job matching the paint of my 16yo Subaru. They also detailed the inside beautifully. My car looks like new, inside and out. They also coordinated a rent car for me while my car was in the shop. I highly recommend Carstar in Bellevue.
Corey Bishop
★★★★★
a month ago
Charles and the entire team were extremely professional and their quality of work was top-notch. This is my first experience with a collision repair company and I couldn’t be happier. They helped me navigate insurance and everything else associated with getting my vehicle repaired. I hope I don’t ever have to work with them again, but if I do, I know everything will be taken care of.
Sam Kirk
★
☆☆☆☆
a month ago
BEWARE: SCAMMERS I brought my car in for a fender bender. No frame issues. No axle or wheel issues. Needed new right front fender and repaired passenger door. Only after I agreed to the estimate and paid a deposit for them to start did they end up saying that based on the repairs they also had to recalibrate the eyesight system. In order to do that, they had to remove the windshield tint and the housing unit for the Eyesight system on the ceiling, and then reinstall both. 1. They charged me for all of that extra work. And when I pressed them on how all of that could be necessary based on the damage, I was told only “it’s necessary” 2. That did not sound right to me, so after the car was finished I took it in for a regular service appointment at the dealership where I bought the car new. I showed them the itemized invoice. The shop foreman, the service tech, and the service manager all agreed there was absolutely no way all that extra work was required. 3. The dealership even tried contacting Carstar on my behalf repeatedly over several months and Carstar refused to take their calls or call them back. 4. Not only did they bait and switch me, they also damaged the Eyesight housing by stabbing their pry tool against it repeatedly and failing - all part of the unnecessary work. 5. Not only are they dishonest and careless, they’re also lazy. They didn’t even reassemble the Eyesight housing unit correctly, and because the step they missed required them undoing the reassembly and doing it again, they just said screw it and left the part in the cupholder - again, all part of the unnecessary work.
Espresso and Chill
★★★★★
a year ago
Really really impressed with this place. They were all very friendly, remembered me when I came in weeks later and just took really good care of me and my vehicle. Highly recommend! Car looks really nice and paint was perfect! They call weekly, sometimes bi-weekly with updates on where the vehicle is at in the process. Very above board! Cannot recommend enough! Before and After photos attached.
GD
★★★★★
5 months ago
CARSTAR provided excellent customer support, and a top quality repair of the rear bumper on my 2014 Nissan Sentra. Charlie was professional customer representative in explaining the details, and I was impressed with the daily status reports. I expected a two week time frame for the repair, but it was completed in one week. Thank you for the great work CARSTAR. I will share my experience to my friends, and recommend your services!
Rose Smith
★★★★★
5 months ago
Wonderful experience! Went in due to damage to my car during the moving process. Charles knew exactly why I was there and attended to me swiftly. He took a look at the problem and took care of it right there. 15 minutes later and my window was restored , better than ever. The inside waiting area is clean, cozy and receptionist was a pleasure to talk with!!! Great experience!!!
Nancy Lipnickey
★★★★★
7 months ago
Excellent from the beginning! Other shops were hesitant to work on an EV car. They were very friendly and happily were willing to work on the vehicle. The wait time to get an appointment was less than a week. Repairs were done timely with email updates throughout the process. Excellent work! Highly recommend!
Raj shekhar Chatterjee
★★★★★
7 months ago
I chose this shop as they were Subaru certified. Overall amazing experience, very professional, explained all the details upfront, kept updated throughout the process, very transparent about charges as well. Received by car much earlier than the committed time. it was a body repair, but very well done, and the best part is the car was cleaned so well, felt as good as getting in to a new car. I highly recommend Carstar Bellevue to anyone looking for a repair shop in the area.!
Kelvin Ma
★★★★★
3 months ago
Although the repair time took about three weeks longer than I expected. And the price is indeed a bit expensive. But after the repair, I was very satisfied with the result; it was indistinguishable from a brand new one, so I think it deserves a perfect score.
Aisse Torres
★★★★★
10 months ago
This shop was recommended to me by my dealership and they are also in network with my insurance. The entire process was very smooth. I dropped off my car, and they handled everything else. They sent messages to provide updates. I picked up my car, and it looked like nothing had happened to it! They cleaned my car so thoroughly. It looked brand new! I’ll use them again in the future.
Kevin MacKenzie
★★★★★
6 months ago
Great shop with Subaru specialists. Perfect paint matching for a front door and front quarter panel on a 6 yr old car. Excellent customer service. Very helpful with the insurance adjuster.
sathish kumar
★★★★★
2 years ago
Hello, Sean Grant did awesome job communicating the status of car repair and also the car looks great after the repair. I got it fixed on time and see pics attached.Thanks Sean and carstar team for your great work. Much appreciated 👍👏
Carlos Mancilla
★★★★★
7 months ago
I had my car worked on at CARSTAR in Bellevue, and I’m really happy with how everything turned out. They did some paint and parts work, and the car looks great. The customer service was also top-notch. I’d definitely recommend CARSTAR Bellevue.
Julie Nomi
★★★★★
3 months ago
Quality work and attention to detail, consistently good communication. Car was returned looking perfect and clean inside and out. Highly recommended.
Scott Winslow
★★★★★
4 months ago
Excellent customer service and communication. A big thank you to Charles and the rest of the Bellevue CARSTAR team for helping me get my collision repair taken care of.
James A
★★★★★
3 months ago
They were great, from estimate to pickup. Communication all through the process was perfect. Would not hesitate to use them again and have.
Ben Witt
★★★★★
2 months ago
Great service, professional, work done well, and car was cleaned inside and out after repairs. Would highly recommend.
Maria Kajercline
★★★★★
9 months ago
Highly recommend! If you are looking for helpful, trustworthy people who aren’t trying to take advantage of you, go to Carstar Bellevue! I thought I would need an expensive bumper replacement but instead their technician fixed it for me in 20 minutes free of charge. Will definitely go back if I ever need other body work. Thank you!
Clifton
★★★★★
11 months ago
Very happy they detailed my car before and after service. Everyone was friendly and professional. Service took a little longer than expected but that's fine. I'll definitely choose this place again if I need some work done.
