Christian Brothers Automotive Apex

Andrei

★☆☆☆☆

3 months ago

I usually change my oil myself, but because of a hand injury I decided to go to this shop — and that was a mistake. The next day I checked the oil level (the car was parked on a flat surface, not on an incline) and I was honestly shocked. Not only did they not insert the dipstick all the way, but they also overfilled the oil by a huge amount. I’ll attach a photo below this review. The level was all the way up to the bend of the dipstick — that’s way too much. I had to pump the excess oil out from the top because draining it from the bottom is more difficult, especially with my hand injury. I’m never coming back to this place. I’ve already told all my friends about this. I strongly do NOT recommend this shop.

Katie Radonovich

★★★★★

3 months ago

Very pleased with my experience. I had been to a Christian Brothers in another state and had a very positive experience, so I figured I would try one in the Raleigh area. My first experience was just average. I dropped my vehicle off and it took the majority of the day for them to get to it for an oil change and alignment. When I got the vehicle back, the alignment was mostly fixed, but I still noticed some slight issues with it. I called them back and we scheduled another appointment a few days later. I brought it back in today and they made additional adjustments at no charge within an hour. The alignment is perfect now. Overall, the customer service was fabulous and everyone was very pleasant and polite. I really value their thorough examination with photos. I asked about the severity of the recommended services because the car is very old and isn’t worth much. Steve was very honest with me about the priority of what needed to get fixed and how soon I needed to do it. Honesty and commitment to customer service is something you don’t find very often nowadays, and I will be returning to Christian Brothers for all future services because of their exceptional work in this area. The pricing was extremely fair as well, especially considering the additional work was for no extra charge.

Jennifer Foote

★★★★★

a month ago

Fantastic experience. They provide pictures of all areas of vehicle. Pictures of the brakes prior to repair and after. Accommodated our last minute need and were professional and courteous. Knowing they went over the entire vehicle was reassuring and they did not suggest anything other then the repair we came in for and needed. Clean waiting area, snacks and drinks provided, and WiFi. Highly recommend.

Rayiha Bakirtas

★★★★★

2 months ago

We had a great experience here. We were welcomed with a friendly attitude, and when we had to wait, they even offered us coffee, which was a very nice touch. They took good care of our car and explained everything clearly and in detail. The information we received was more than enough and very reassuring. Highly recommended.

Rob Wine

★★★★★

a month ago

I can’t say enough good things about the Apex Christian Brothers location for auto maintenance and repairs. I have found their inspections to be very helpful, especially the photo documentation of any issues they find. I have found the staff to be very knowledgeable and friendly and always able and willing to answer questions about services that they suggest. Their pricing is more than fair and doesn’t have all the upselling that has soured me on dealership service. I will continue to bring my vehicles to Christian Brothers and will continue to recommend them to friends and neighbors.

Jonathan “vfecare-gmailcom” Shenk

★★★★★

2 weeks ago

I had extensive maintenance and repairs done on a Ford F150 truck. They did a very good job. The service team was friendly, courteous, and clear in options that were proposed as urgent or recommended. Highly recommend!!

Kristin

★★★★★

a month ago

This was our first visit to Christian Brothers and certainly won’t be our last! We found all the employees to be friendly, helpful and professional and seemed to have our best interests in mind. My husband and I were pleased with the price of our new tires and found the environment in the waiting room comfortable and hospitable. We highly recommend!!!

David Robinson

★★★★★

3 months ago

I must say the name says it all! This had to be the most impressive automotive service I've seen in a long time. I've had some good auto repair services, but Christian Brothers Automotive has won my business. I was referred by a very good friend who has been in the same service as myself. I've been in the corporate car service close to 30 years. I watched over the years how most of these owners worked with a lot of different services. I knew when I spoke with a gentleman by the name of Steve, I was GOOD! Steve and his staff made the experience amazing! Their way of doing business, especially in these times assured me I had found my automotive service to give me relief. From the front door to the return of my SUV, they were the most amazing staff to work with. Having reliable transportation for my car service assures my clients that they're riding in a safe and reliable SUV. Christian Brothers offers a free vehicle inspection to help you with the importance of knowing you can trust them. A joyful staff, knowledgeable mechanics and let's not forget the service manager Steve. I have a 2021 GMC YUKON. These trucks tend to have transmission problems. After my services with Christian Brothers, it rides like a 2026! Back in business. Trust and believe, I'm a God fearing man. When I prayed about it, they answered the prayer 🙏🏾. Thank you Steve and the wonderful staff at Christian Brothers Automotive. JOB WELL DONE! CLIENT4LIFE! P.S During the inspection they noticed that my brand new serpentine belt and new pulley was installed where it damaged the belt and pulley. I had this done 6 months ago. Thank you Peter for watching over everything and yes they fixed it as well. Again thank you guys I am extremely proud of the services you have provided! 🙏🏾

James Mustarde

★★★★★

4 months ago

I went to CB thinking I had bad rear wheel bearings because of a loud noise while driving. After taking a look, they diagnosed the real issue as cupped tires - not worn out, just bad - and quoted me for four new tires and a few related items. The price was fair, so I approved the work and picked up the car later the same day. The next day on the freeway, I noticed a vibration at certain speeds. I called CB, and they immediately arranged to check the vehicle. After a short test drive, they confirmed the vibration and rebalanced all four wheels. Things didn’t go exactly as planned - during the balancing, their machine failed and needed maintenance. Rather than keep me waiting, they ordered and paid for a Lyft so I could get home. Later that same day, the car was ready, and it now runs perfectly for an 89,000-mile vehicle. This was my first time using CB. I originally chose them because they actually answered the phone, sent quotes quickly, and followed up - something many shops just don’t seem to focus on. Their pricing seemed reasonable, but what will bring me back is how they handled the follow-up issue. They didn’t dismiss my concern; they took ownership, fixed the vibration, and even worked around their own equipment problem without inconveniencing me. I wouldn’t hesitate to recommend CB. The Apex team did a genuinely great job.

Eric

★★★★★

a month ago

I had a great experience with Christian Brothers in Apex. After calling they quickly provided an estimate and were able to get me in for a repair swiftly. They offered a thorough diagnostic and were communicative throughout the repair process. All the employees I chatted with were professional, courteous and transparent about everything.

Matthew Moranz

★★★★★

4 months ago

I had a great experience here. I was car shopping for a new used car, and just happened to find a car that day which seemed like "the one". I needed a pre purchse inspection done that same day(didnt want to risk loosing this one). Christian Brothers were not only able to book me in and do my inspection promptly, but they were INCREDIBLY thorough in explaining every part of my potential car and what they found, and what future maitenence I would likely need soon, should I get the car. Best and most detailed vehichle inspection I have ever recieved. They were kind and warm the entire time too, and the place was very clean. Thanks to their fantastic service, I drove home that day in my new dream car and can't thank them enough! Will absolutely be coming back here again! Ten out of Ten!

Meg B

★★★★★

Edited 2 months ago

These guys are the best! Twice now they were able to fit me in the next day and resolve my issue quickly. I've been about 4 or 5 times and it's always been a great experience. I had no idea how expensive the 60K mile service was on my Subaru Outback. They beat the dealer's price and helped me prioritized what was important to break it up into two visits. The staff is honest and does not talk down to me or make me feel like they should be talking to my dad. Thank you so much for making me feel comfortable and welcome. Without a second thought, I'll been back for any future work that needs to be done.

T. Poarch

★★★★★

3 months ago

This was a great first experience! We took our vehicle in for a routine oil change and a complementary checkup, and we were impressed with the honest and measured recommendations and the thorough assessment. We received friendly, efficient, and knowledgeable service paired with reasonably priced maintenance. We are looking forward to working with CBA-Apex again for our car's future needs.

Heidi Roistacher

★★★★★

3 months ago

Best experience I have ever had getting my oil changed. From the call to make the appt. to getting back my keys. The staff, service and professionalism was top notch. One of the first times I've ever gone to get service on my car and it costs what I was quoted. I was shown a full diagnostic report of my vehicle and even told what I should be expecting to need repaired in the future. They just got 2 new lifetime customers!!!

Yazan H

★★★★★

3 weeks ago

Great family team at this shop. They were thorough and clear with communicating everything. The prices were not cheap, but nothing unnecessary or not needed. They were clear and transparent. I will consider this place in the future.

Jordan Lyons

★★★★★

3 months ago

Christian Brothers Automotive has been outstanding. They are incredibly responsive, helpful, and professional. Their team takes the time to explain everything clearly, communicate, and genuinely care about doing the job right. I trust them completely and wouldn’t take my car anywhere else.

Zack Smith

★★★★★

3 months ago

Excellent service. I was made a Keurig coffee while waiting for the lead tech to get back. I spoke directly to the tech, explained my problem, and I was informed on how long it’d take. They were transparent and said there might be delays to which I said totally fine. I called the next day and found I didn’t need ti repair since I’m trading in the car and Steve advised, even though the company would make money off my repair, to not get the repair done. That’s integrity right there. I’ll for sure be bringing my business to them in the future. Highly recommend!