Cottman Transmission and Total Auto Care

Denise Butler

★★★★★

3 years ago

I love everything about this place .. professionally well trained employees, as well as Timely manner.. on point. They even text me and call me as well to let me know when the car was ready.. Reasonable was a + as well.. I would highly recommend..💯5 ⭐️

george liebal

★★★★★

Edited 8 months ago

Had my 2019 Ranger serviced. Everyone was knowledgeable and work was completed in a professional and timely manner. I’ve used them in the past and had equally pleasant results.they’ve been here for years …thanks Cottman.

Vincent Rennie Watson

★★★★★

2 months ago

Great staff. Walked me through each step of repair with my truck.

Linda Davis

★★★★★

6 months ago

The entire staff were very professional & attentive to my needs in repair of my car. I will recommend Cottsman to all who may need car repairs in future.

mbwesthead

★★★★★

3 months ago

Had several questions about a trans repair and they were able to answer everything beyond what I expected good price and did a great job

Mable Bell

★★★★★

4 months ago

Quick and good work with excellent customer service is very appreciated I feel honored and will always use them for my cars

Kevin Washington

★★★★★

a year ago

A great experience. An outstanding operation. Very personal,yet technical excellence. Mr. Barker is very kind. Ms. Dyson is the best in communications. The techs are the best! A true operation to be proud to take your vehicle to.

TV Geeks

★★★★★

a year ago

Being down a work vehicle can be a pain for anyone, especially us as a small business. I was able to setup the initial diagnostic online and drop the vehicle off the night before. Ms. Sally, of Cottman, was very responsive and promptly reached out to me to set expectations. She made me aware of what I would be responsible for, and even went as far as to get us money back due to the Warranty’s mishap on my dedcutible. She kept me in the loop and was very very nice. They took our Van in on a Monday morning, recieved the Transmission on a Friday/Saturday, then had us back out working on Tuesday. Thanks to the enitre team at Cottman, and a very special thank you to Ms. Sally! Great customer service, and care, is a gem that we dont come across that often in the field. So, thanks for that!

Dawn Henson

★★★★★

6 months ago

Customer service from beginning to end was outstanding. Staff are very friendly and professional. Repairs completed in a timely manner. I would definitely recommend Cottman facility to my friends.

Jonas Penrose

★★★★★

a month ago

OUTSTANDING SERVICE and a transmission repair shop that stands behind there work and are very ethical towards its customers. HIGHLY RECOMMEND

Larry Fauntleroy

★★★★★

2 months ago

Valerie was a joy to work with. Her knowledge of what was going on with my vehicle was amazing. I loved her attitude and customer service. Great Great Great 👍

Kim Reed

★★★★★

a month ago

I am so thankful to actually find a place that is honest with their clients, they explained everything that was going on along with showing the before and after pictures. I will definitely be back for my car needs. Thanks do much...

Adiyb Muhammad

★★★★★

5 months ago

The people that work here are incredibly customer friendly and focused on giving you a sense of care and consideration. They are very clear in identifying your issue and providing a solution and communicating options. I trust their diagnosis. Excellent service is my experience with Cottman.

AOD33

★★★★★

3 months ago

Valerie is a life saver. I was notified that someone tried using my credit card at their location for some work. I called and let Valerie know that wasn't me as I live in a completely different state. She immediately refunded/canceled the charge and notified the local authorities. She was incredibly helpful, professional, and I couldn't be more grateful for her assistance. I'm in a completely different state across the country and still highly recommend them based off Valerie's assistance, professionalism, and overall kindness. 10/10.

Leslie Haney

★★★★★

3 weeks ago

Great service, professional staff as well as caring. I know that my vehicle is being taken care of properly. I am highly recommending them to service your vehicle.

Jaron Briscoe

★★★★★

3 months ago

Honest and trustworthy shop. Will definitely be taking all my cars here from now on. Thought I was going to need a transmission but it turned out to be my torque converter. The shop could have easily sold me a transmission I didn't need. After the diagnosis it only took 2 days to complete the work. Quality work at affordable prices. Val was a pleasure to work with and she kept me updated every step of the way. Highly recommend.

CookingwithKat Groeger

★☆☆☆☆

a month ago

Cotmans put the wrong transmission fluid in my car and I had to have a dealership flush it out and put the correct transmission fluid in my car. When I wrote a letter to Mr. Barker, he did not want to take responsibility for what his tech had done. So I have nothing good to say about this company considering I brought my car back a second time to have them look at it because it was running rough. All they could say is nothing was wrong with it. I’m very happy that I took my car over to the dealership where the real professionals are. I’m really surprised to see all the positive feedback on here. They come off as being nice at first, but As soon as there’s any issues they turn. Will never return there. In fact, they might be hearing from me again.