Dan's Auto Repair Inc

john sullivan

★★★★★

11 years ago

This is the first review I have ever written on any business. Usually my experience is not good nor bad enough to justify the time. Anyway I had a grinding noise on my 2002 jeep as I accelerate but not when I used the brakes. I Google searched it and all info coming back was that I needed new brakes. You know what that means... Oh your rotors need repair etc. $800 later it is fixed. Well I looked at the reviews for Dan's and saw they were all good. Never even knew these guys existed. So brought it over there, and described the problem to Mike Maguire the service manager. Mike could not look at it today and said I could bring back later. I asked him if I would cause any damage if I drove it. He said let me take a look and I can tell you. So he goes out into the lot, gets on his back in some muddy grass and finds that a bit of rusty metal may have bent in between the rotor and pad. Got out a screw driver popped it out and said lets take a drive. PROBLEM FIXED-- NO CHARGE!!!! I was shocked, you never get this from a repair shop. I will definitely go back and have plans too already. Mike thanks a ton for the honesty. The way to run a business!!!!

Ann Pitts

★☆☆☆☆

2 years ago

I took my vehicle there for a catalyst converter. First of all Tom put an after market one on my car without telling me it was after market two months later the engine light came on the code was the converter they replaced it now again today October 19th the engine light is on again it's the converter and it has a crack in it and they wanna replace it again with an after market one. When I told Tom I wanted a converter from the dealership I was told it would cost me more money and it wouldn't be warranty after I paid $1008 now I have to go the dealership and pay another $1600 to get it replaced. I need to talk with a lawyer to see about getting my money returned. HORRIBLE PLACE PLease AVOUD THIS PLACE THEY RIP YOU OFF

Benjamin Moeller

★★★★★

6 years ago

I called Dan's Auto to get a valve body swapped on my 2012 Ram 1500 and they referred me to Prompt transmission who were reasonable and fast. In addition I had them replace a half shaft and oil pan and they did great work and we're timely. Would certainly recommend them.

Jacob Bono

★★★★★

8 years ago

New to the area and was looking to get a simple fix done, Dan's is definitely going to be my go-to shop from now on. Technician was extremely helpful and friendly, price was very reasonable. Walked in without an appointment and still was finished quickly, even when the fix turned out to be more involved than expected. A+ service.

Sam Ferrise

★★★★★

8 years ago

We have been going to Dan's Auto Repair for many years. The technicians are efficient, and pricing is more than fair. The staff is friendly and courteous and is dependable about having your vehicle ready when promised. We have had so many positive experiences there that we highly recommend Dan's for servicing your vehicle. ----- Liz & Sam Ferrise

Secret Elf

★★★★★

10 years ago

We have been taking our vehicles to Dan's since we moved to Novi 25 years ago. We have received friendly, fast and dependable service every time. Thanks to Dan's, we have been able to keep one of our vehicles running for 18 years now, and it is still in good shape. If you allow these guys to perform regular maintenance, your vehicle should last a very long time.

Barbara Dixon

★★★★★

10 years ago

I have been taking all of my Vehicle to Dan's for years. Never have I received such reliable services. They are reasonable with their prices. They are never pushy about what needs to be fixed on your car but they take the time to let you know what is needed, so that your car is up and running in great condition.

Matthew Markham

★★★★★

2 years ago

We've been going to Dan's for years. Absolutely fantastic group of people. They get the job done quickly and for a fair price. Definately recommend if you need work done on your vehicle.

Suresh

★☆☆☆☆

2 years ago

Just sharing my experience. In Feb 23 I took my SUV to check for some grinding noise in the front. They ended up fixing and charging $2300 for repairs. In July I again started having similar issue. When I took it to them, they came up with diagnostic of a different issue with $2900 worth of repairs. How come such expensive repair again less than 6 months apart for similar symptom? Shouldn't they have found something worth mentioning in the intial repair? Ended up trading in and buying a newer car but I don't feel I can trust their quality checks and repairs now.

Doug Finn

★★★★★

4 months ago

What one would expect twenty years ago... courtesy, straight talk and knowledgeable...rare today 👍👍

Joe England

★★★★★

8 months ago

Very good on turnaround times, and the salesman there was very clear on everything and with prices, even for people who aren’t the best with cars like myself, and helps they’re local near my work

Keisha “Keisha” E

★★★★☆

4 years ago

Dan’s Auto Repair is very reliable. However, they are on the pricey side. But cheaper than the dealership. They do good work and have warranties. The turn around to get your car back use to be fairly quick. However, since Covid they are extremely busy. I would recommend. The staff is friendly as well. We have been going here for about 3-4 years. Never had a problem.

Scott David

★★★★★

a year ago

I’ve been a customer of Dan’s Automotive Repair for about 20 years, and they’ve been my go-to repair shop for keeping my autos and trucks on the road. Nannette, Dan, Tom, and their entire shop team members are great to work with.

Asaf Farfar

★★★★★

a year ago

Brought in my wife’s 2011 Corolla to have some maintenance done to it. This is my first time taking a vehicle in for some work done to it. Explained to Tom what I’d like to have done and he and he’s team took care of our needs. Great work and care was done. Wife is happy. Happy wife happy life. Thank you Tom…….👍✌🏼

Penny Williams

★☆☆☆☆

4 months ago

Went to Dan's Auto Repair and spoke with Nanette the owner's wife and told her that I might need a tune up. She was very nice and I asked her if I would be able to drop off my car and get a ride to work and she said yes and I told her my work hours were until 6:00 p.m. and she said that was fine so I went back in the next morning at 9:00 a.m. to drop off my vehicle and I was told something completely different by Tom. First of all when I walked in the two men that were sitting there, one was Tom, were not friendly at all! I was not even greeted. Tom told me that they wouldn't be able to come and pick me up from work because they close at 5:00 p.m. I was told the complete opposite by Nanette so I was very disappointed and was not able to schedule a time because my schedule is booked up for the next three weeks. Very disappointing that I was told one thing and when I went in it was the total opposite. I don't think I would go back to this shop!!!

Adam Beast

★☆☆☆☆

3 months ago

I brought my Corvette here and had over $3000 worth of work done by the owner, Brian. 3 months ago, he installed several parts, including a brand-new alternator. This week, the alternator stopped working completely. I called, explained that I had the Corvette that was in there and that the alternator isn’t working and he did the work on it so I wanted to bring it in , and one of the ladies working there told me to bring it in the next day. When I arrived, I explained to Brian that I thought the new alternator he installed that went bad. He actually said “that’s what you said last time” and Instead of offering to help, he got upset with me and told me to take the car to another place, refusing to work on it. He wouldn’t even let me explain and told me to leave. I’m not sure if Brian has real emotional problems or just had another bad day because I was trying to be very polite despite the bad part installation. In the past he also accused us of having someone else work on the car and messing up the work he did….we didn’t…. I ended up taking my Corvette to CAMAJ AUTO up the road, where they took it in immediately and replaced the alternator within two hours….everything is working as it should. Camaj Auto is the best. I guess Brian doesn’t stand behind his work, he got very angry I found it unprofessional.

joyce_ann

★★★★★

a month ago

Love Dan's Auto Repair! They do their best to keep costs fair and are great with turn around times. It's happened on more than one occasion (not always!) that the bill was less than originally quoted. This tells me that they are not looking for ways to take advantage of people. Everyone is friendly, professional, and patient with questions. Glad we found them.