About Business
Firestone Complete Auto Care brings expert Car Repair solutions to the local community in Spring, TX, The Woodlands. From Tire shop, Auto air conditioning service, Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Spring, TX appreciate their attention to detail, leading to a consistent 3.8/5 rating from 329 reviewers. By focusing on the specific requirements of the Spring, TX area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Spring, TX and beyond.
Google Reviews
Julia Rogers
★★★★★
4 months ago
Amazing service! Really nice crew that’s super knowledgeable and helpful. I had a battery and headlight installed quickly. They really are full service!
Michael Paul
★★★★★
Edited a month ago
Service was great, price was very fair. 80,000 mile tire warranty was just an added bonus.
Chelsey Box
★★★★★
8 months ago
Thank you for the wonderful service! From the minute we walked in, the team was amazing. Stacey was so nice and truly gave us the feeling that our business was important to them. We had our baby with us and were so grateful for their quick turn around time for an oil change, filter replacement and tire rotation. We will definitely be back.
Nicole
★★★★★
3 weeks ago
5 star service from Stacy and Mathew they fixed my car AC fast went in with appointment and left with car fixed (:
Shamik Graham
★★★★★
a month ago
Came in because my car was having trouble starting! The manager got me right in sold me a battery and tested my alternator. Great service. Thank you Firestone
Lesly Cordoba
★★★★★
7 months ago
I had such a positive experience at Firestone Automotive! They did an amazing job changing my oil and quickly took care of a brake signal issue that had been bugging me. The staff was friendly, efficient, and genuinely seemed to care about getting me safely back on the road. It’s rare to find service this reliable and professional—definitely earned my trust and repeat business. Highly recommend!
Christy douglin
★★★★★
a month ago
Thank you for completing a transparent and fair assessment of my vehicle. Charging me a fair price and pointing me to the dealership. Honesty and professionalism a rare these days.Stacey thank you for you professionalism.
Alvin Johnson
★★★★★
6 months ago
I visited Firestone today due to a misfire in my Mercedes GL 450. My service advisor Stacey was amazing. She was very professional from the moment I stepped in the door. She kept me informed throughout the process and made it a point to make sure they found the issue with my vehicle. The technician Alan was amazing as well. Not only did he find the issue he took out the time to show me exactly where it was. This was one of the best experiences I have ever had with a service repair shop. I will only bring my vehicle to this repair shop from now on.
Juan Angel
★
☆☆☆☆
a month ago
You would think after spending $2,000 to get your car fixed it would stop smoking and leaking oil. Took my car back 4 times and still having the same problem. And then they wanted to charge me again for a problem that was supposed to be fixed in the first place. Never returning here again.
Terri Berg
★★★★★
2 months ago
Excellent Service dropped by for air for my tires, decided on oil change and Stacy Manager got me in right away and had Matt quick to deliver Thank you! I'LL be back and will recommend to my friends and family
Tammy
★★★★★
Edited 9 months ago
Carl was very helpful and informative during my purchase of two Continental tires. He spent extra time assisting me in finding other brands with comparable prices. I received excellent service from this Firestone location in Spring, Texas. I highly recommend this shop and the fantastic staff who go the extra mile to provide exceptional customer service. Great job, Carl and Matt! Thank you so much!
Chris Reinhardt
★★★★★
2 months ago
Bought two tires 6 months ago. One received side wall damage on the way home. Had it replaced and tire rotation first thing in the morning. They were fast taking care of it.
Sam B
★★★★★
4 months ago
Quick, efficient. It was busy and they still got my car in and out in the estimated time frame. Ive been to a lot of firestone but first time being at that location and felt comfortable. Will definitely be coming back.
Valerie Manriquez
★★★★★
5 months ago
Ms. Stacey was the best at attending me. She has the best attitude, amazing personality towards the costumers. Will definitely recommend this firestone location. I came in for a truck alignment and they were done in less than an hour. We need more people like stacey. Perfect costumer service. !!
Kathleen Conrad
★★★★★
4 months ago
After a few years of hearing that the auto could not be repaired, although the cost was a little on the high end, Firestone did indeed appear to have resolved the issue and we were able to have the car inspected. They took the time to fix the problem instead of just telling us to get a new car. Very much appreciate their diligence in finding a solution.
Yesenia Garcia
★★★★★
3 months ago
1000% recommend this Firestone location! We got a flat tire while on vacation in Houston for a soccer tournament, and the entire team here provided outstanding customer service. They went above and beyond, Stacey even made someone drive to another location to get the exact tire we wanted. Stacey was AMAZING! Thank you all so much for everything!
Bryan Kelley
★★★★★
2 months ago
Keely and moody got me in for a last min flat repair after I picked up a bolt. The guys were friendly and fast. Great service! Thanks for preventing me from having a blow out on the way home!
Joe Harrison
★
☆☆☆☆
10 months ago
This is absolutely the worst place you could take a vehicle. I Dropped off my Cadillac CTS on 2/13/25 at Firestone Complete Auto Care @ 25602 interstate 45 N. Spring, Texas 77386–1350 to have transmission cooling lines replaced and to top off transmission fluid, I had just had a brand new radiator and a rebuilt transmission put in. I was called three different times and Toldit was ready to pick up throughout the last three months. Each time I got there, it was not ready it’s always a different excuse. I constantly ask for district manager‘s name and phone number or corporate phone number, so I could talk to someone else to get this matter resolved and every time they refused. I don’t even know who the manager was at that particular location. If that is customer service it is not the kind that any of us need.  these places definitely need to go back to customers opinion satisfaction, and opinions matter. I asked my friends and family repost this or share. I was a regular customer at Firestone Complete Auto Care, but it will be the last and final visit that I pay there. This is the way the car is supposed to come in to a shop, but it is not the way it is supposed to leave.!!!!
steven mccoig
★
☆☆☆☆
3 weeks ago
Not only was I given a lesser CCA battery 750 CCA vs 850 CCA but battery was left unsecured in my vehicle it wasn’t even in the battery tray properly when asked they declined to do it right I had to go to Walmart service to have the job finished. No I won’t be back can’t even do a simple battery replacement correctly couldn’t be bothered to secure my battery in place instead let me drive off with a loose battery there was no issue with my securement devices so why wasn’t it secured in place? Instead it was left to flop around the engine bay luckily I opened the hood before leaving to properly fit it in the battery tray I’m doing y’all’s work for you. Then had to drive somewhere else to have the battery secured. completely unprofessional guys!!! Customers always check their work before leaving if in doubt get a second opinion this is twice they have done me wrong.
Haley Weinkauf
★
☆☆☆☆
2 months ago
Took our vehicle in for an oil change on 01/04/2026. When we received the vehicle back after service, the passenger side wheels AND tires had extreme damage to them. When trying to come to a conclusion on how this will be fixed and handled we were met with no answers and have been ghosted from the company completely. They admitted fault, but will not fix the aftermath of their negligence and expect us to be without a vehicle for however long they desire. The manager of this location treated our situation as if he did not care and we were inconveniencing him, even though his shop caused damage to our vehicle that was in for a simple service. Extremely unprofessional business that does not care about their customers.
