About Business
Residents of McKinney, TX, McKinney have long trusted First Choice Auto for their expert Car Repair needs. Whether you need assistance with Used tire shop, Auto repair shop, Muffler shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.4/5 rating with 507 reviews. Throughout McKinney, and particularly in McKinney, TX, First Choice Auto is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact First Choice Auto for any Car Repair inquiries or to schedule a visit to their McKinney, TX facility.
Google Reviews
Ahmed Turkmen
★★★★★
3 weeks ago
Been bringing my Acura here for 3-4 years and they always take care of me. Mat is the best and the rest of the staff is professional. Best price in town.
Mehdi LAKHDAR FRIHA
★
☆☆☆☆
2 months ago
Warning !!!!!! I brought my vehicle in for a routine oil change, and during the service the oil pan drain plug was broken/stripped. I was not informed immediately, and the issue resulted in an oil leak and additional repair (100 for the part and 250 for them)costs that I should not have had to pay for. This was a simple service that should have been handled with care. Breaking the drain plug shows a lack of attention and professionalism. I expected accountability and proper resolution, but the experience was stressful and disappointing. I would not recommend this location based on my experience.
Liam Souri
★
☆☆☆☆
4 months ago
I visited this shop a while ago to replace and repair my oil pan plug. They changed it for me, but after a very short time, the car started leaking oil again. When I went back to have them recheck their work, I also had an emergency flat tire issue that I needed fixed. Instead of taking responsibility for the problem they originally worked on, they told me I had to wait around two hours for them to even look at it. I said that was fine and asked them to put my name on the list while I step out and return in two hours. They refused and said my car must stay there the entire time, and that they only go by whoever waits on-site first. I explained that I had already come in earlier, and it shouldn’t matter if I wait inside the shop or step out for a short time—especially since the issue came from their previous work. Despite that, they were completely inflexible and acted like my time didn’t matter at all. Because of this poor customer service and their unwillingness to take responsibility for their own mistake, I do not recommend this shop anymore
Santos Santos
★
☆☆☆☆
2 months ago
I brought my car in for tire service and the experience was extremely disappointing. The work was careless, communication was poor, and when an issue came up, the staff refused to take responsibility. What should have been a quick, routine service turned into unnecessary stress and wasted time. I do not recommend this tire shop
Jack Parr
★
☆☆☆☆
6 months ago
DO NOT TRADE WITH THESE CROOKS!!! Even if you have given them business before like we have, they will stab you in the back without any notice!! The owner Bear and his brother manager Omar are definitely running a scam!!! Omar is a pseudo legal advisor to hear him tell it which then makes him think he can treat anybody the way he wants to. Went to buy a new set of tires from these people agreed upon the brand and the price, and trusted them to put on that tire, they subsequently put on a different tire that has a terrible road noise and ride to it!! After I only drove the car 5 miles and brought this to their attention, they told me that they want to charge me a restocking fee of $140 This is an absolutely ridiculous solution, especially for a repeat customer who has already spent hundreds of dollars at this location after only moving to Anna a few months ago!! THIS IS A BAIT AND SWITCH OPERATION!!! The truth is, they never had any intention of trying to work it out or make me happy!! Consider yourself warned!!! This is a poorly run operation and they will try to steal from you and trick you!!! I will be moving forward with legal action and doing everything I can to let people know in the small town of Anna, that even though you may have had a good experience there prior, you cannot count on that at all!! It’s so disappointing that you think you found a good place and a mechanic you can trust and then out of left field they cheat you and want to lose all future business over doing the right thing over what would’ve amounted to taking the loss of $140 In order to keep a repeat customer. I will be hiring the picket team! Yes, they will still stay open for business to treat other people, but this will cost them hundreds if not thousands of dollars in business that they deserve to lose for the way they treat people! We will let many people know right out in front of their business what crooks they are and how they treat people
Brandon Rojas
★★★★★
4 months ago
Been coming here for 15 years and always have a great experience. Inspection’s, new tires, they have always taken care of me quickly and without any nonsense. Thank you guys
qamar khan
★★★★★
5 months ago
I got my Lexus GX 460 oil filter changed. Very nice staff and owners. They respect customer. New or used tires , oil chnage , any work, they are good. 5 stars.
Salvador Ramon
★
☆☆☆☆
4 months ago
Very poor customer service. There were three employees working on one car while several customers waited for a long time without any assistance. It felt disorganized and inconsiderate of people’s time. Definitely needs better management and attention to customer service.
Abdallah
★
☆☆☆☆
2 months ago
Avoid this place. What should have been a quick oil change turned into a stressful experience due to sloppy work and lack of responsibility. I left with more issues than I arrived with. Completely unacceptable.
Patriote
★
☆☆☆☆
2 months ago
Very poor experience. I went in for a simple tire service and left with new problems. Lack of care, poor communication, and no accountability. I would not trust this shop with my vehicle again.
S J
★★★★★
4 months ago
Had my truck worked on at a dodge dealership and the problem didn’t get fixed, brought it here cause of a recommendation from my friend and they fixed the problem right away, not only did they give me a great deal but they made sure I was back on the road the next day, I will be bringing all my stuff here for now on. I can’t thank them enough
David Or
★★★★★
a year ago
Needed to have my model X pass safety inspection for $7. These guys did it quick and were friendly! In and out in 10 minutes. Highly recommended!
Rea Jasmine
★★★★★
8 months ago
Dropped by for a quick tire patch and they got it done in under 30 minutes. No upselling, just straight to the point. Place was busy but they still took care of me fast. Solid spot if you’re looking for a reliable tire shop near McKinney.
Angi Harrison
★★★★★
a month ago
Ive been here a few times ans Saul is my guy, he always takes care of me. Great place to get used tires.
Francisco Correa Hernandez
★★★★★
a year ago
Great service and honest folks. I came in here to get some tires and brakes done. The tech, Sergio, showed me that my daughter’s truck did not need brakes. All the they needed were to be cleaned. Very honest people. A huge thank you to Saoul, Sergio, Nash, and Delshad for their assistance and courtesy. I will definitely be coming back and referring others.
Davis Bush
★★★★★
5 months ago
Very professional team, they did a great job on my engine and great and honest work on my car.
Miguel .G. Ruperta
★★★★★
4 months ago
Went in to get my fuel injectors cleaned and I can't believe the difference! They did a super amazing service.
Brianna Lee
★★★★★
6 months ago
Went to Take 5 for a state inspection on two separate mornings only to be met with a line of 10 cars. Went here and got seen right away and sat in the lobby for about 10 minutes and my car was ready.
Patrick Koons
★
☆☆☆☆
5 months ago
I bought a tire on August 23rd and went there because the tire had warped and they told me there was only a 30-day guarantee and they would never replace this tire I only had the tire 41 days what a rip-off I paid $57 for a tire that I cannot use I had to go to Firestone and buy a brand new tire for $123 this place sucks I will never use them again and I've been going there for years
A “A.Rod” Rod
★★★★★
5 years ago
I have been going to these guys for years, always great service. The Alignment Tech did an amazing job on my lowered Tahoe. I tried 5 different places and they were scared to do.
