Where is Frederick Subaru Service Center located?

Frederick Subaru Service Center is located at Frederick Subaru Service Center, 1417 W Patrick St, Frederick, MD 21702. You can find their exact location and get directions on the map provided above.

What is the overall rating for Frederick Subaru Service Center?

Frederick Subaru Service Center currently has an overall rating of 4.9 out of 5 stars, based on 26 reviews from the community.

What are the opening hours for Frederick Subaru Service Center?

The opening hours for Frederick Subaru Service Center are: Please contact the business at 13016311236 to confirm their current operating hours.

Best Car Repair in Frederick, MD: Frederick Subaru Service Center

Shana

★★★★★

2 months ago

I own a 2024 Subaru outback. On Monday evening, my steering wheel became locked. Nothing I did worked. I googled the issue and did what YouTube told me to do to no avail. I called my original dealer and followed the steps they gave me to unlock the wheel, no dice. I was told I'd have to get it towed to the nearest dealership for service as it could be an electrical issue, but I had a strong hunch it wasn't an electrical issue. As a last Hail Mary, I called Frederick Subaru for help. The heavens in the cellular towers opened and I was patched through to Michael at the service department. He troubleshooted the issue over the phone, and together we were able to get my stupid steering wheel to unlock. Michael rocks. 5 stars for Michael and his team. Also-Subaru engineers: if you are reading this-please address what appears to be a fairly common steering wheel locking issue. It's a terrible safety feature. No one likes it. It's not cute. It's gotta go. Anyway, thanks Michael and Frederick Subaru!

Nate and Lara Dippold

★★★★★

4 months ago

Can’t speak highly enough of Curtis and his team. They are always very insightful and ready to meet the needs of the customer. Highly recommend.

I Po

★★★★★

Edited 3 years ago

Very quick service with courteous people and affordable prices. Ashley is the best service advisor

Emily R

★★★★★

11 months ago

I didn’t have the greatest first experience largely due to wait time, but my next experience was great! I believe the name was Matthew (the manager) who checked in and made sure it was a great experience- quick and thorough and gave me new windshield wipers as a bonus. They also gave a certificate for car wash since they don’t have one. Thank you!

Chuck Gartner

★★★★★

11 months ago

Great service. Brought our new crosstrek wilderness in for its first oil change/ tire rotation. There was a mix up with the appointment and I offered to come back but Robert made it work and got me in right away.

Betsy

★★★★★

a month ago

Great service and a great product. I love my Forester.

Jimmy Wu

★☆☆☆☆

a year ago

Super unhelpful dealership. The service advisors here need to work on their social skills cause the vibes here are sad.. Came in to do over $1k in maintenance. Told them I was trying everything I can do have the car driving to pass 500k miles, as there was even an ad on their TV stating how many % of owners still own theirs after 300k.. I wanted to use the time to ask questions about what types of services keep in mind in the future. I got a lot of brushing off like “oh it looks fine” or “you never got it services here before so we won’t know”. Would it be too much to ask based on your professional experience. Surely, you’ve seen more than one 2020 Subaru Forrester in your line of work. I even had to ask how my spark plug is he goes “oh yeah, you do need to replace that” These people are so unhelpful. The whole staff looks like they’re just walking around with their mouths opened. Seems like they just wanted to take my money and hope I would come in more for servicing. The awkward vibes are here enough for me to never come back and interact with these people again

David Graves

★★★★★

2 years ago

They took care of everything. Squared up all my services with my warranty. I dropped my car off earlier than my appointment time because I was concerned the car might not make it there if I waited until after work. I told them to just work on it at the time I had previously scheduled, but they completed all the work earlier that day anyway. Very happy with Theresa.

In-May Liu

★★★★★

3 years ago

Streamlined service from booking to appointment reminders to checkout. The waiting room is spacious with comfortable well spaced sofas, side tables, magazines to read and a modern coffee machine. Many times I have been surprised with a clean wiped dashboard and interior space ready for me steps away from the checkout counter door. I enjoy my 6 mo routine checkup here!

Jason Rhoads

★★★★★

a year ago

No more expensive than a quick lube location or a valvoline instant oil change location, i felt more comfortable taking my Subaru here . They have a nice waiting area with coffee and snacks

John

★★★★★

4 years ago

They take great care of my Ru! Service department is great and service desk staff are knowledgeable and caring. I really enjoy my Outback! Comfortable seats front and back. Excellent gas mileage and the cruze control is the best and with safety features. My first Subaru was a 1991 Legacy and Subaru has been my choice ever since.