About Business
Good Sam ESP is a leading Car Repair specialist serving the Englewood, CO, Centennial area. They provide a wide variety of solutions, including RV dealer, RV repair shop, RV supply store, and other Car Repair tasks. Boasting a solid 4.9/5 rating from 2430 verified reviews, their reputation precedes them. As a locally-owned business in Englewood, CO, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Englewood, CO.
Google Reviews
Dave A
★
☆☆☆☆
a month ago
I called today to cancel my good sam esp. I spoke to Barbara. She said I needed a reason to cancel. I said I decided I don’t want it anymore. She said that’s not a good enough reason to cancel. Automatic credit card payments will continue. So then I said I sold the rv. She said she needed to know when I sold it and to who. She wanted me to transfer the plan to that person. I told her I don’t have that information. I wouldn’t give it out even if I did. I never asked for a refund of any kind. I just wanted to stop the charges on my card. It was a very stressful, frustrating process. After she finally agreed to cancel she tried to sell me auto insurance and extended warranty’s for our cars. Ridiculous.
Julie McCulloch
★★★★★
3 years ago
Lewis was very responsive, polite and helpful with all of my Good Sams questions. He also offered many suggestions and solutions without being asked. Thank you Lewis for going above and beyond. Much appreciated!!
Ann K
★★★★★
a year ago
I needed coverage immediately. Jaime Carolina was superb. I received everything I requested within minutes and he returned my calls no more than 5 minutes from the time of my message. Good Sam is a great company and Jaime proved that it is due to it's employees.
lyle hanson
★★★★★
a year ago
Our Insurance Agent Jeanie Sepulveda explained everything to us about the coverage and cost. added all the important information to us. the insurance files were attached in our email message. We are totally satisfied with her services. Thank you, Lyle and Becky Hanson,
alva Drummondemory drummond-emory
★★★★★
2 years ago
I spoke to Jaime in customer support and he was great. He even gave me quotes for other things. I told him to let me think about the quotes, he followed up with an email and I responded the next day letting him know I was interested. The unusual thing happen just as soon as I sent the email and it was late in the evening est., Jaime returned my call. Very impressed 👏 Excellent customer service 👏 Jaime. Very pleasant voice also.
Jon Hockey
★★★★★
2 years ago
I would highly recommend good Sam insurance for anyone taking a long trip with your truck and fifth wheel and family. It truly is a secure, feeling knowing you are covered in just about any situation. And the staff are fantastic. recently good Sam discovered that I had two identical policies and notified me that they were canceling one and refunding me the second premium. who does that in this day and age. Also, when I called recently to double check on my policies, the first agent I talked to help me to a point where he didn’t have the information I was requesting so rather than pushing me off, he immediately stopped me and said I don’t have that information but i will get you somebody who does have it. He then transferred me to Christina, who spent a considerable amount of time on the phone with me going the extra 10 miles, and walk me through each of my policies, so that I thoroughly understood everything. that was fantastic, I had no idea I have that much coverage at such a low rate and she was pleasant about it all the way through. We had a good laugh at the end and I believe we have parted friends. The staff always make sure you’re completely satisfied before disconnecting. If I could give them 10 stars I would. thank you good Sam.
William Weaver
★★★★★
4 years ago
Jaime Carolina, the representative for Good Sam, was a great blend of knowledgeable presentation, professionalism, and a friendly and helpful attitude. He answered almost all of my questions immediately; the one he was unsure of, he was able to respond to my query within a few minutes. Jaime is an example of the ideal representative. The coverage is extensive at a reasonable price. The company is reliable; it is not one of those fly-by-night companies that solicit by phone. My wife and I have been Good Sam clients for about 40 years.
Sonny Cave
★★★★★
2 years ago
Kudos to Jaime Carolina at Good Sam ESP for excellent customer service and expert advice on choosing the right extended protection plan for our new Class B RV. He is definitely on top of his game and is very personable and easy to work with. The Good Sam products in this arena are also very competitive with other plans and are backed up by A rated underwriting. We recommend Jaime and Good Sam for any assistance you need in this subject area!
Robert Byrnes
★★★★★
3 years ago
This was an extremely positive experience. My call was picked up promptly. Steve picked up my call and was very nice and informative. Upon telling Steve that I would like to get a quote, he transferred me to Corey. Corey was very nice, highly informative, professional and efficient. He provided me with all the information I needed and helpfully volunteered additional information and services. Corey offered his direct phone line and suggested that I call him directly for anything that we might need. The entire experience was efficient, friendly, professional and left me with confidence in the service.
JoAnn Smith
★★★★★
2 years ago
Christina went above and beyond explaining the extended warranty. She answered by questions so I understood everything. She said she would be available with anything that I need. She was very professional. I am so glad to have met her. Look forward to working with her in the future. Thank you for the peace of mind I have with Good Sams.
Danielle C K
★★★★★
Edited 3 years ago
I had a great experience adding extended coverage for my vehicle. Jaime Carolina explained everything in detail and answered all my questions. He was very professional and thorough. I’m confident that my vehicles are in good hands with Good Sam! Update: Added an additional vehicle through Good Sam’s Extended Coverage program and was very happy with the service Cory provided! He explained everything in detail and was very thorough. I’ve very pleased with the service I receive from Good Sam!!
Paul Gautier
★★★★★
2 years ago
I'm new to Good Sam Worked with a sales person named Christina who answered my questions patiently and was knowledgeable. She took her time and explained everything about Good Sam's and extended warranty coverage. Now I'll need to see if Good Sam Is as good as she says they are.
B P
★★★★★
3 years ago
Jaime C. was absolutely wonderful! He was incredibly informative and thorough, he happily answered all my questions and took the time to explain everything to me. A true professional in every sense of the word. I cannot thank him, or Good Sam ESP enough for the peace of mind!
Mary Williams
★★★★★
2 years ago
We have several policies with Good Sam's and just took out an extended warranty plan on our car. Christina was most helpful and knowledgeable, and won us over with her great customer service skills. I enjoyed working with her to get all our questions answered and to get our policy issued.
Adam Long
★★★★★
3 years ago
Jaime was a tremendous help getting us setup with protection for our vehicle. He made the process easy and transparent and I appreciated his professional throughout. The service itself seems to be a good value but I hope to never have to use it. Thank you Jaime for a great experience!
Timothy Rector
★★★★★
3 years ago
Cory Hill was very helpful with the details and answered my questions concerning the Good Sam ESP coverage. I feel more at ease with my purchase of the extended service plan since Cory explained everything in a way that I understand. Cory also made me comfortable with contacting him in the future if I had any more questions or concerns.
Chris Key
★★★★★
2 years ago
James Woodley is the agent that sold me on this extended service plan. I was very skeptical and he was very calming and precise on what is covered how it’s covered and how much it would be. Of course it took a couple of days to decide and he was very patient and called back when he said he would, James does a great job and I appreciate his work to give me The no worry attitude, if anything happens to break down. Thank you very much.
Black.Hippy
★★★★★
2 years ago
Had a great experience with James Woodley. Not only was he very informative upfront but in answering some of my questions, he just about answered questions I had yet to ask. Very polite, formal, friendly, and easy speak to. Highly recommend him if possible!
Claudia Owen
★★★★★
4 years ago
I spoke with a very nice and helpful young lady, Jeanie S. She took time to listen to my plight and did some research to learn more about my account and membership. Once she was able to pull up all of my information, she went to work immediately and took care of me without hesitation. Jeanie was wonderful and very helpful and put my mind at ease. Great experience!
David Stierli
★★★★★
3 years ago
Working with Larry Lewis has been great! He provided us with all the information we needed without any pressure. His customer service skills are exceptional I would give him 10 Stars. He called us back when we requested, he totally went out of his way to accommodate us.
