About Business
Goodyear Auto Service is a leading Car Repair specialist serving the Ann Arbor, MI, Ann Arbor area. They provide a wide variety of solutions, including Tire shop, Auto repair shop, and other Car Repair tasks. Boasting a solid 4.1/5 rating from 142 verified reviews, their reputation precedes them. As a locally-owned business in Ann Arbor, MI, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Ann Arbor, MI.
Google Reviews
Krista Ridley

★★★★
☆
Edited 8 years ago
The service here was amazing. They took the time to help me choose a tire and listened to my concerns. I asked for an alignment (I have never had one on my current vehicle), but they advised everything looks good and I didn't need one. Most other places would have simply completed the alignment, regardless. I'm sold after my first visit. Prices also seemed pretty competitive.
Curt Ganeles

★★★★★
5 years ago
Great experience here. Very competitive prices on tires; the drop-off and installation process was a breeze. Ended up having a very minor issue post-install that was promptly corrected, no questions asked. Hats off to John and team for top-notch customer service!
Anthony B

★★★★★
5 years ago
Ordered a set of tires for my Jeep Wrangler and had them installed here. The staff is friendly and knowledgeable. They put my new tires on fast! They even bagged my old tires up for me and put them in my Jeep. Highly recommend if you're looking for new tires to stop by and see what they can do for you here. Great price and great service.
James McCarty

★★★★★
6 months ago
In need of help and the guys there were great. They went above and beyond to help me out. Highly recommend!
Abhishek Bada

★★★★★
5 years ago
I have had 2 experiences with this location and John the store manager. He was able to squeeze me in 1 hour before they closed on the 4th of July weekend. I called 5 different places that day and no was able to get me in. I do understand that with such a short lead time I couldn't expect anything other then that. The second time there were some computer glitches that caused our scheduled tire change times to be different, we rescheduled and then I forgot my wallet the next time and John was able to get me in the very next day same time. He threw in a free wheel balancing to make up for initial schedule mix up even though it wasn't his fault. John's personal and professional attitude is top notch. He seems to have many return customers which speaks clearly for his work. Per my personal experience I would highly recommend John and his team. Make sure you call in early they are usually booked full.
Jon Houston

★★★★★
a year ago
Called Friday they got me in on Saturday morning. Job was done by noon. They replaced all four tires. Reset the TPS sensors, great work highly recommend John and Thomis phenomenal great communication. Been coming here for years. Very trustworthy.
Steve Barker

★
☆☆☆☆
3 years ago
I had an appointment and they said they had an issue with getting the proper paperwork from Goodyear. They said they would get the proper email. Called me back the next day and asked for Order number. Never heard back from them again. After two weeks I canceled the order and reordered using a different installer. The other installer was outstanding. They were ready for me and completed my install without any concerns. I understand having labor issues in today's environment and having to work through issues but not to call people back is a major problem.
Allison “Allie” VanderSchrag

★★★★★
a year ago
We are from out of town and were driving home on a holiday weekend. We had a nail in the tire and they took us in even though it was close to close. They did excellent work, were extremely reasonably priced, and sent us on our way. So thankful for them!
Z

★
☆☆☆☆
a year ago
never bring your car here. i brought my car in twice for the same issue. first time I was told my check engine light should shut off in a couple miles...never shut off. I bring it back and they "fix" the issue again but was told the dealership has to shut the light off. $1600 later and a better mechanic fixed the real issue for $300 and poof the light shuts off
Sam Jesse

★★★★★
8 months ago
Andy is a rockstar and saved the day!!! This place was honest about the work I needed to have done, was a fair rate and didn't try to over-sell me on a bunch of repair work. Highly recommend!!!
Daniel Rhodes

★★★★★
7 months ago
Jason was great to work with and a wonderful communicator. This was the third time bringing things in for brakes/noise in the rear and Jason and others got things taken care of.
Sheng Zhang

★★★★★
4 months ago
The tires were carefully checked. Service is great, no charge.
Jennifer Baltovich

★★★★★
a year ago
I give this location an employee's five stars for their service! All I needed was a tire plugged and two auto shops turn me down and told me to find a tire shop. They took my Jeep right in, fixed the tire and got my 8-month-old baby boy and myself on our way! Hospitality was nice and they went an extra mile to help me out in the end! Thank you!!
Drue Des

★★★★★
7 months ago
Andy, Brandon, and Jason were amazing I highly recommend them they helped me out with my alignment and didn't try to sell me anything I didn't need they are solid people to have work on your car
Forrest Baldwin

★★★★★
3 weeks ago
5 years of flat tires fixed here. Fast and honest service.
Barry Piper

★★★★★
8 months ago
Needed an AC boost. Came in without an appointment, didn't have to wait long for my truck to get in and within a couple of hours of getting there, I was on my way with a cool breeze in my face. Would recommend.
Kemir Kouassi

★★★★★
6 months ago
Fleet vehicles can sometimes be a time consuming process (gathering vehicle info, inputting info & obtaining approval) but Jason did the legwork ahead of time to get everything approved and the guys executed by getting the tire replaced in a timely manner. Overall experience was great.
Jamie K. Cartier

★★★★★
5 months ago
I have been coming here infrequently for over 25 years. I have always had good service but santed to highlight that I was nervous seeing the employee overturn and retirements- it’s a whole new crew. Brendan, the service Manager was absolutely phenomenal.
Brett Fattori

★★★★★
5 months ago
The owner called me to ask about the weight of my F250, telling me that they had a limit of 9k lbs for their lifts. Me, being somewhat car illiterate, looked at the loading sticker and not the vehicle sticker. I showed up, ready for service, but alas, I was overweight. I don't blame the shop. I blame myself for not knowing the weight of my truck. I know the weight of my RV, but I never thought about the vehicle weight. It's not something I've been asked. Anyway... I wanted to say that they were professional and helpful. I felt bad when I left because it seemed like I blamed them. I don't - I just wish they had the up to date equipment because I trust them 100% now. They could have ripped me off, used for jacks, and told me it was the same as any other place. But they didn't. Totally stand up. I hope I can do business with them in the future. They'd have my business if they could lift my darn truck.
Fatima Traore

★★★
☆☆
4 months ago
Very interesting service. I just wanted them to check a few things out since they’re down the road. They diagnosed my problem and then I told them I’ll get it repaired elsewhere since I have a warranty. They ended up proceeding without any paperwork or even a verbal ok. The guy at the front desk had to abruptly run over to the tech to tell them to stop. Don’t even know what they did as they just quickly got my car out (got the hint). They didn’t even check out my other concern. The feeling was mutual though — I was happy to get out of there especially since the mood quickly changed after I said I didn’t want them to fix it. Don’t offer to check something out and then try to get me to pay for a service without getting consent.