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About Business
For professional Car Repair care in Yakima, WA, Yakima, look no further than Gorilla Auto Center. Their team excels at delivering top-tier results for Auto repair shop, Used car dealer and related Car Repair needs. Their customer-centric approach has earned them a 4.1/5 rating based on 170 pieces of feedback. They have become an integral part of the Yakima, WA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Yakima, Gorilla Auto Center is ready to assist with your next project or repair.
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Google Reviews
Gabe Valenti
★☆☆☆☆ Shady dealership . Highly would not recommend typical used car dealership. I went to buy a car for 20 k they said it was in great condition and it needed thousands of dollars in repairs. They would not adjust the price at all and all of the issues were safety concerns they did not care and said they will just sell it to someone else who does not realize all the maintenance that it needs.
Kevin Wagner
★☆☆☆☆ Buyer beware- they sell lemons. I went to test drive a Mercedes and they had the roof completely disassembled because a part broke on the sunroof. I asked when it could be fixed and they said “We’ll get back to you this week, we promise”. Heard nothing for a week, came in the following Sunday they said “Hey, sorry we dropped the ball. So what happened is the part we ordered isn’t right so we can’t sell it to you”. Looked at and test drove a Subaru Crosstrek, the outside was beat up, cracked paint where the previous owner must’ve got hit or backed into something, high miles, advertised as “with sunroof” on social media, got there- no sunroof. Tested it out, low tire warning came on, car veered to the right- needs alignment and interior was in poor condition. They stood firm on their price that was AT MARKET VALUE but didn’t have all those things taken into account. After that frustration, they said they could put in a “custom order” if I gave them my specifics but then said “we require a $1000 deposit on it” but I couldn’t even see the car in person or test drive it before putting $1000 down…? Ridiculous. Long story short, I trusted them to find a Crosstrek for me (it’s been 2 weeks) no updates or anything. The craziest part is the office is filled with girls just sitting around on computers playing on social media and yet no one could find a car for me? I went ahead and bought a Crosstrek from the west side, amazing customer service, prompt responses, and bought the car within 2 days. Don’t waste your time with this place, they’re lazy and promise things they can’t uphold.
Saika Mujuuk
★★★★★ So a family member of mine took my account and made a false rating. Here's my honest opinion on this dealership. They don't make you feel like you have to buy a car, I love that. The truck I got was great but had some issues, got it inspected by the dodge dealership and got a list of issues. Talked to these wonderful people here and gorilla and they took the list and fixed everything for me. No extra charge or anything. They actually care about the quality of the vehicles they sell. Y'all are amazing!
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