About Business
Hester Automotive & Body Shop is a leading Car Repair specialist serving the Round Rock, TX, Round Rock area. They provide a wide variety of solutions, including Auto body shop, and other Car Repair tasks. Boasting a solid 4.8/5 rating from 26 verified reviews, their reputation precedes them. As a locally-owned business in Round Rock, TX, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Round Rock, TX.
Google Reviews
Lacey V
★★★★★
4 months ago
I’ve taken my car here a few times now, and every visit has been quick, easy, and stress-free. They’re honest, reasonable, and truly take care of their customers—qualities that can be hard to find these days. During my first visit, I worked with Daphnie for the paperwork and parts ordering, and Chris handled the maintenance. Both were excellent. On my most recent visit, I worked with Myna and again with Chris for the maintenance, and the experience was just as great. I can’t say enough good things about this team. They’re knowledgeable, friendly, and genuinely pleasant to chat with. I’ll definitely be returning for future repairs. Thank you for the wonderful customer service! :)
Leticia Alicea
★★★★★
5 months ago
I took my car here to get diagnostic testing because my co-workers recommended their services to me. After attempting to run the diagnostic test on my car the technicians let me know that they could not run the test because my battery was faulty. They did not charge me for their time and they even charged my battery so I could make it home safely. I appreciate the time and care they took to let me know what was wrong with my car. The receptionist Myna is also extremely welcoming and sweet. Everyone at Hester’s is extremely pleasant. I had a positive experience at their automotive shop.
Nicholas Nopper
★★★★★
7 months ago
Very friendly and welcoming. Other shops required me to drop my car off before they could get me a rough estimate but Hester’s put it right up on the lift while I was there and gave me a rough estimate, same day within 5 minutes. Needed a condenser, bumper, and front undercarriage cover. Dropped the car off and got promised a good car within 2 weeks. The car was ready within 2 weeks, looks great, and any issues along the way was communicated in due time. Overall a great experience, would definitely recommend.
James Allen
★★★★★
6 months ago
When I got t-bonned my car was un-drivable and I had it towed to the nearest body repair shop; I lucked out because Hesters was wonderful. Myna in particular was SUBURB; I can't adequately describe how warm, empathetic and professional she was. This was an incredibly frustrating/annoying situation to deal with in regards to the other (responsible) party's insurance and having one part of the equation immeasurably made easier was a big relief. Unfortunately my car is considered totaled so I won't get to have Hester work on it, which is a shame because from what I've heard since bringing my car to them is that they do top-notch work. But the fact that they didn't treat me like a nuisance/burden while my car was taking up room in their shop speaks volumes. I will absolutely be back next time I have to deal with a like situation and I encourage anyone dealing with such to do the same! (For me, hopefully not for a little while at least)
Tanner Bowers
★★★★★
2 months ago
Phil and Joe were great throughout the whole process. I would recommend them for any of your vehicle needs big or small.
Felicia Twumwaa
★★★★★
9 months ago
I received a great customer service. Staff are very helpful, friendly, polite and knowledgeable. While fixing my car, they were calling to give me updates at each stage. My car was fixed earlier than expected, and they did and excellent work for me. No wonder the police service trust them to fix their vehicles.. I am happy I chose them to fix my car.
Terri Mawhiney
★★★★★
4 months ago
Great customer service, Phil sent me a map to the location and Matt examined the car and had an estimate in no time and I was on my way!
Crystal Math
★★★★★
7 months ago
I’m very satisfied with the work I had done at Hester’s (now managed by Alliance.) needed some bodywork done and they walked me through all my options and had my vehicle ready within a week of getting my estimate.
Alan Selph
★★★★★
5 months ago
Myna and Chris are the best. I highly recommend bringing your vehicle here they will take care of you.
Claudia Chavez
★★★★★
3 months ago
Very good services and they are so honest with price and everything. Myna is very nice person
joey garcia
★★★★★
4 months ago
Great People. They'll follow up and make sure everything goes smoothly.
Richard Williams
★★★★★
7 months ago
Excellent service and very reasonable pricing! The staff also made the experience just that much better. 10/10
Nico Texas
★★★★★
5 years ago
They are an amazing business, they will take care of your car and do the best it can be done to fix it, the owner's daughter (Tara - I believe) even gave me a ride to work when I dropped off my car. I had a Honda Pilot 2018 to be repaired and they did an excellent job, pretty quick turn out, worked with my insurance, best prices for sure. They are in this business for 40+ years , not sure exactly , for a reason. Definitely will recommend them! Thank you Hester's Auto team, specially Gaylen!
Suzanne Smith
★★★★★
4 years ago
Alec took wonderful care of me. My car needed a new bumper and it looks great. I shopped around and I got the best quote from Hester Automotive & Body Shop. When I went to pick up my vehicle, I got there early...about 7:10 am, and Mr. Hester was already there, as he is known to be. He wrapped things up for me, and shared some wonderful stories of times gone by. I really enjoyed sitting and talking to him. I wish he still held those wonderful bbq's there. I would definitely attend! Thank you Mr. Hester and Alec, for a wonderful experience!
Kaylea Kohlhoff
★★★★★
3 years ago
Hester’s was incredible. They looked at my car on a Friday to ensure they could fix it, made me an appointment the following Monday and fixed it within the day. Communication was great and highly appreciated. I highly recommend this local business!
Lauren Adams
★★★★★
10 years ago
We have been a customer's of Hester's for 10 years or so and we absolutely love them! They are always very fast at getting our cars fixed. They are never overly expensive, they always let us know if it isn;t worth it to salvage a car. They have even looked over cars we were going to buy for free so we didn't purchase a lemon (saved us a purchase many times). Recently we had a Lambs (when getting an oil change) tell us that we needed to have $2000 dollars of work done for an oil leak. We took it to Hester's and found it was an antifreeze leak and cost less than $300. I highly recommend them!
Brenda Duncan
★★★★★
2 years ago
I have trusted my car repairs to "Big Boy" Gaylen Hester for decades. TARA and Alec are reliable, trustworthy advisors to get you back on the road, within budget constraints. No frills. You get what you really need and must have to maintain your car properly.
Katelyn Slusarski
★★★★★
8 months ago
Wonderful receptionist and great customer service. I was in and out. Love this place!
B McD
★★★★★
Edited 2 years ago
By far the most honest, trustworthy automotive shop. I’ve had a fuel pump replaced, window motor repaired, Catalytic converter, timing chain, and starter replaced on various vehicles. Very fair and reasonable prices and very quick.
Chuck Adams
★★★★★
7 years ago
I can't say enough good things about Hesters and "Big Boy" Hester. We had a great experience, very good workmanship, an excellent "self-pay" price, delivered on time, as promised and without surprises or drama HIGHLY RECOMMEND.
