John Senter Tire & Service Center

Shyla Mills

★★★★★

5 years ago

This place is amazing! Rich is so sweet & so helpful. He helped me w so much & didn't charge me an arm & leg for it! These guys are HONEST, hard working people & I cannot thank them enough! They explained everything to me step by step & took the time for me. They did both mine & my boyfriends car & allowed us to take some time to make some decisions & are more then understanding. Thank you guys so much 😌 this is my new forever mechanic!

Matthew Bolt

★★★★★

3 years ago

A friend recommended this place to me, and now I want to recommend it to others. The staff are often friendly, and even if they aren't feeling that way on a particular day, they still certainly care. Today, after I still had some questions about some aftermarket wheel components, Greg took me back into the shop, had someone take off my wheel, and explained to me in detail what I was confused about. It helped my understanding of my situation immensely. I'm really appreciative that they took the time to do that for me, even though it seemed like a busy day in the shop. Thanks John Senter!

Marijah Adams

★★★★★

Edited 2 years ago

UPDATE: I have continued to use this shop and have no regrets. I would give them more stars if I could. They are always honest and straight up about what is a necessity and what is something to just consider. I moved all the way across town and still use them. ORIGINAL: I wish every customer service agent could be trained by Mike. He was just the nicest. I listened to him talk to several customers while I was there, and it was the same over and over again. He gets 5 stars. I was in today to mount and balance new tires I ordered online and have my alignment fixed. The work took awhile, but not unusually long for a mechanic shop. The price was great, and now my car rolls like a dream. I’ll definitely keep using these guys. Highly recommend!

Jack Jarrett

★★★★★

10 months ago

I have used these guys to get tires installed, fix flats, and just today had them replace a valve stem for one of my tires. Reasonable prices and good service in all my experiences.

phillip waycott

★★☆☆☆

a year ago

I brought my car in for a timing belt, and once they got the timing belt done they could not get it started. I waited about a month in order for them to try and get the car working again. Once I got the car home I was able to get it started in less than an hour. There was a fuse that got flip flopped with another. Communication overall was lacking. Most of the time when I got an update I had to go to the shop myself or call in order to get any information on what was being done with my car. I am very disappointed. So far the work that they have done seems to be holding up. I am just a bit upset that's something so simple eluded this shop. They even took out my fuse boxes in order to make sure that there was a proper connection, and they did not go through the fuses and make sure that the correct fuses were in the correct slots. This kind of thing is unacceptable in my opinion. If you have anything more than an oil change or basic services I do not believe I would recommend the shop.

Cody

★★★★★

a year ago

Been to this shop a new times they have always been super nice. I hit a curb in the last snow storm and bent my lower control arm. They were able to fix it relatively fast. They are honest they did not say I broke more parts in order to make more money.

Rebecca Pfeifer

★★★★★

a year ago

If you are looking for an honest mechanic, look no further. We have been taking our Jeep here for years, (it’s old) and they don’t charge us for unnecessary items that don’t need repaired. Thank you John Sentre for your honesty and great customer service. We appreciate you!! You have our whole family’s loyalty.

Mister Smith

★★★★★

a year ago

I always get great treatment here. I've been a regular customer for several years. They don't try any of the common upsell tactics that most shops attempt. Just solid service and repair work with extremely competent technicians (ask for Mike!)

will lachocki

★★★★★

6 months ago

I trust this shop. They’re the best. But don’t come here. Because I want them to work on my stuff and not yours. Phones down?

Armando Solano

★★★★★

8 months ago

John Senter is my go to for business and personal Vehicles. I always have a good experience with Rich and Greg! Trustworthy, Honest, and Transparent. I highly recommend them for your mechanic needs

Lauren Wilson

★★★★★

2 months ago

Absolutely love this shop. Great service, fair prices, and super trustworthy.

Matthew H.

★★★★★

3 years ago

John Senter is my “go to” for all my auto service needs. Mike, Don, and team always treat me and my family with respect and always give me service options, explaining the pros and cons. Recently when I needed to replace the engine in my older Suburban, they told me what parts to purchase (saving $) and my vehicle is back up and running… much cheaper than purchasing a new or used vehicle! I highly recommend Mike and his team. They will treat you right!

Shadd Kauffman

★★★★★

a year ago

These guys were great from start to finish. My carrier bearing went out and due to engineering needed the driveshat replaced. They diagnosed the issue, arranged toeing and did the work in just a couple hours. The process was 200-500 less than antone. I called 12 other places. The work was outstanding and the part was super good quality as well. Side note, Greg was very knowledgeable and courteous throught. Highly recommend.

Vedette Forney

★★★★★

3 years ago

HIGHLY RECOMMEND! These guys are great! Had a flat and dropped the tire off and Greg delivered it to my home and put it on for me since I worked past closing time. He found me a brand new set for only $700 so the repair was free until I could get in to get my new tires!

Daniel Brock

★★★★★

7 months ago

Greg, Rich, Dennis....the whole gang are just like family. I've been bringing my vehicles to them for years. One of the major appeals was the explanations they would provide on my vehicles and the extra time they would take when I didn't understand. Another positive has been the personal pride of workmanship. When I had a piece repaired and then it failed a few days later they were so eager to get my vehicle back to the shop and figure out what was going on, fix it, and make it right.

Shawn Milam

★★★★★

5 months ago

Greg and the team are awesome! Got my wife’s truck in and fixed with short notice for a great price. He even helped me with a code on my car as a courtesy. We will absolutely be back next time we need a repair done. Thanks to the whole team at Senter!

Robert Fortune

★☆☆☆☆

6 months ago

Refused to honor their warranty and failed to complete the alignment I paid for. I purchased four tires and an alignment from this shop just six months ago. Because of finances, I bought the tires in two visits, just days apart. Now, after only 8,000 miles, the inside of my tires are now completely bare. When I called to request a warranty repair, they refused, claiming the warranty was void because I didn’t buy all four tires on the same day. That requirement was never mentioned when they sold me the tires, and their advertising clearly promised a 50,000-mile warranty. Instead of standing behind their products and services, they’ve left me needing to spend another $1,000 on new tires after only half a year. Dishonest business practices like this are why I would strongly warn others to stay away.