LeadCar Chevrolet Yorkville Service

Larry Bond II

★★★★★

5 years ago

My experience was excellent the people at carbone were courteous polite well spoken and very very helpful very prompt when they said they were going to do something and call you back they called you back and it was done i am very happy with carbone and will use them for the rest of my life and my business is life

Roxann Wilkinson

★★★★★

5 years ago

Pat Young is an awesome sales person. I have used him for several years now and he is always helpful regarding sales and service. I would and have recommended Pat to my family and friends.

Jessica Hernandez

★★★★★

5 years ago

Ray was great, very helpful sales person, the manager Chris was also wonderful to work with, we are very happy with our purchase and plan on purchasing another vehicle in 18 months and will go back to Ray!

shajones704

★★★★★

6 years ago

The people at this carbone is wonderful! I had a difficult situation going on and everyone at this office worked together to make sure that I would be sold a comfortable vehicle for my family and I. I want to give s special thanks to Jill and Alex . I would recommend anyone that is looking for a reliable car to visit Carbone GMC. GREAT TEAM WORK!!!!!! 5 STARS!!!!

Jacob Buckingham

★★★★★

5 years ago

Sales manager and salesman where excellent! Very professional and easy to work with. This is the true definition of great customer service! Great job to Allen Moss and Mike!

Diane Lucas

★★★★★

4 years ago

I was a little nervous as this was my first time buying a vehicle without my late Husband but from the first email with Jill Graziadei till the very end of the deal with Ray Peck was a very enjoyable experience, they took very good care of me they listened to everything I was saying which was very important to me, everyone there that was involved with this deal was wonderful they are an asset to your company and I will definitely recommend Carbone Chevrolet to all my family and friends. Thank you and God Bless.... Big Thanks to Jill and Ray I Love my New Car

Missy Fox

★★★☆☆

4 years ago

For an oil change and rotate tires and initial check was there for 4 hours and still didn’t finish the recalls and updates, never even read the notes on the service schedule as had asked about mudflaps and the undercoating was sprayed all over the running boards and it was supposed to be washed. Not a happy customer! Call them don’t schedule your appointment online if you want something done. Never figured would still be setting there after 4 hours and still not done need to reschedule for the rest. 2021 Chevy Tahoe.

Kimberly Howard

★☆☆☆☆

3 years ago

Over staffed over paid and under age. Add the ages 2 oldest there one day and it didn't even add up to my age. I'm only 40. 5 out of 6 times they can't get the order right. They can't count change. They seem high almost always. I'll be going elsewhere now.

Karen Toepp

★★★★★

5 years ago

Had been receiving emails about 2021 Silverado's for a couple months after exploring the Carbone site. Stopped in to see what they had, as most of the trucks in the email were "in transit". Spoke first with Jill, who had been sending the emails. She put me in touch with a sales rep, Ray, who showed the only 2021 Silverado 1500 on the lot, sent me off on a test drive, and talked me through the process. It was an easy, no pressure experience. I later met with Tim to do the paperwork. He got me a really good interest rate. Thank you to all involved.

Yolonda Postol

★★★★★

4 years ago

We ordered on a truck that was being transported and not even on lot. They were great keeping us informed when it arrived and starting the process of purchasing. Everyone was friendly and helpful.

Joel Vandawalker

★☆☆☆☆

5 years ago

What a trip! Had my vehicle overnight to replace the tail light. I called the next day at 10am to see if it was ready. Was told the part was in just needed a tech to install it. Never got a call that it was ready..I called 20 minutes before you closed and was told someone will hang around past 5. Why thanks. If my vehicle wasn't under warranty I wouldn't bring it there at all! 😡

Joseph Stearns

★☆☆☆☆

5 years ago

The service department attempted to overcharge me for a service repair. Work they stated takes 3 hours I ended up doing by myself in 45 minutes in the parking lot without a lift or power/air tools. Not to mention this was 4 days before christmas.

Brian Zylinski, Jr.

★★★★★

7 years ago

Got 4 shiny new tires for less than $700 :-) Carbone Chevy beat out the next closest competitor's price by over $100. Entire appointment took a little over an hour. Very friendly staff. I'm very satisfied with the service I received and will be coming back. Great job and thank you!

Angie Kraeger

★★★★★

7 years ago

It was our first trip to Carbone Chevy's service department and I have to say it was an incredibly satisfying experience. The staff was great. We found the people to be friendly, courteous and very helpful. They took care of our problem quickly, professionally and the work was outstanding. Would definitely consider buying a car from them.

PJB

★★★★★

7 months ago

I had my truck fixed there. They even found an issue that I wasn’t aware of, so that was helpful.

Greg Boek

★★★★★

3 months ago

Great and Fast service. I was also provided a loan car in the meantime.

Mike Sidoran

★★★★★

3 months ago

LeadCar Chevrolet service was great! The staff was friendly and efficient and they kept me informed of the progress of my car via text. I'm so glad that they are EV certified. Very convenient for me.