Midas

Caelia Donalds

★★★★★

6 months ago

I had a great experience at Midas! From the start, Zach did an excellent job setting up my appointment. He was professional, friendly, and made the process smooth and stress-free. Everything was explained clearly, and I really appreciated the efficiency and customer service. The team took great care of my car, and I’ll definitely be coming back. Highly recommend this location.

A M

★★★★★

2 months ago

After a 2 day road trip, my car developed an underside rattle. Stopped at Midas. They determined the problem was a worn muffler heat shield hanging by only one bolt. Heat shield is a very speciality item that has to be ordered from car manufacturer. Upon their advisement, I requested they remove the shield and give it to me to eventually get a replacement. They did. Did not charge anything for the service. Highly rated.

Grant Tolman

★★★★★

4 months ago

Had front and rear brakes done on my Silverado. Was gonna drop it off but my ride back home fell through so I waited. Excellent fast service and they had me out of there in 90 minutes. Would highly recommend.

Alex S.

★☆☆☆☆

3 months ago

Sent my wife to get an oil change a bit ago. During the visit, they insisted on her getting her cabin air filter replaced. They didn’t bother asking me, who set the appointment, and took advantage of her in this situation. They charged over $50 (including for labor to replace a filter on a filter unit they had already taken out to inspect) and took over 30 minutes to go to a different store to find the filter. Afterwards, I called them to have them explain or to see if they would rectify the issue, and they pretty much told me to kick rocks. I will find another Midas in the area to go to as this one seems to be under different management these days.

LClem

★☆☆☆☆

2 months ago

If I could give them less than one star, I would. I’ve been a Midas customer in WY for years and then since I moved to KC in 2021. We’ve taken all our cars to Tim at the one in Olathe off 135th and have had nothing but 5+ star experiences. Always truthful about what does or does not need to be done. Since closing the Olathe shop, this was the next closest and where Tim originally transferred to. Unfortunately we haven’t seen him the last 3 times we were there and coincidentally we’ve had very poor experiences each time. I don’t have enough time in my day to explain the many ways the worker disappointed us and just tried to upsell a ton of things we didn’t need or declined to admit they were at fault for a lugbolt that almost fell off on my tire…but I will just say we will never be visiting this location again. When it seems like all you are trying to do is upsell, you lose people’s trust. Your “Midas- A Touch Better” sign posted at the counter is clearly NOT something you are standing by at this location.

Daylan Mburu

★☆☆☆☆

2 months ago

I went here for a routine oil change. During the service, they cracked my skid plate and left it sagging, but I didn’t notice until the next day. When I returned, one of the front desk employees admitted they caused the damage and said he would order a replacement skid plate since they were responsible. A week later, I called to follow up and spoke with another employee (a bald guy), who completely changed the story. He claimed they never agreed to replace it, tried to upcharge me, and said the damage was listed on the receipt—which is not true. I kept the receipt, and there is no mention of pre-existing damage. Instead of taking responsibility, they kept making excuses and avoided fixing what they broke. Very unprofessional and frustrating experience. Not worth the hassle—do not recommend.

kyle meggs

★★★★★

Edited a month ago

Very fast and accurate service. Services were explained clearly. Manager Mitch was super helpful. Tech Justin was respectable with vehicle. Good job guys!

Tom Younger

★★★★★

2 months ago

Very thankful and impressed with Zach McEntire and his crew in squeezing in my 4WD pickup to diagnose transmission problem and repairing quickly before coming winter snowstorm. I will continue to take my vehicles to this Midas location for service. Tom Younger Olathe

Zack Fields

★★★★★

5 months ago

Absolutely awesome customer service they'll work with you and get you in no matter what's going on. Seems like they really care about making sure they're doing the best quality job for anyone who walks into their shop would highly recommend calling them if you ever have any car issues.

Ruth A Ingold

★★★★★

3 months ago

Getting an appointment was easy on line. I got there early and the personal took me right in. All work and parts needed were explained before the work was done. Thank you and I will be back in the spring to get ready for summer.

Summer Catron

★★★★★

7 months ago

Great service and super kind staff at 151st and Antioch - they did a wonderful job on my car, and offered a coupon which was super cool! The courtesy inspection was awesome because I did have some concerns with my car beforehand; they went above and beyond checking for other areas of concern that I also had. After all of the positive interactions and honest conversations about repairs, I felt great driving away! Will continue to use Midas for car service!

Sighing Dog

★★★★★

3 months ago

Matt was a real pleasure to speak with. I'd trust him to oversee the work done on my vehicles, as a recent repair I needed was completed satisfactorily.

Jennifer Dunnehoo

★★★★★

5 months ago

Zach is an honest person he called to tell me they forgot to fix my light so I would not be charged when I come back. Impeccable service and he’s a people person. Highly recommend

Angela Rank

★★☆☆☆

4 months ago

1 hour and 45 minutes for a oil change and tire rotation. 3 men standing around when I got there early for my appointment. They didn’t rotate the tires of the customer before me and had to take car back in to rotate at customers request. 3 days after my service my son noticed the skid plate was hanging way down. I went back and they told me there was only 3 screws in it. Couldn’t they have told me there were several missing instead of leaving it hanging close to the ground! They found 3 more screws to out in but couldn’t find anymore to fully secure it. The man at the front counter has horrible customer service and so does Gabriel in the repair shop. The man at the front was arguing with another employee that the call should not have taken 9 1/2 minutes for a call about the cost of an oil change.I almost walked out of the lobby because I did t want to hear them arguing.

Harvey Amos

★★★★★

7 months ago

Just got back from Midas. They tightened some suspension nuts for me that I had could not fasten adequately myself. No joke -- no charge! I've used Midas off and on for years for muffler, brakes, tailpipe, a/c. Always left convinced I received great quality service at a fair price.

Natalie H

★★★★★

11 months ago

I want to add on to the other positive reviews about how honest they are here. It is rare to go to a car shop where they won't try to nickel and dime you for everything. I went in to get my brakes checked and they told me the pads and rotors still had plenty of life and they are fine. Mitch is who I spoke to. It's good to know honest people in this business. That's what keeps customers coming back. I think I just found a new go to shop for my car needs.

michael jacobsen

★★★★★

6 months ago

Had an issue next door at jiffy lube, my fault for bringing my truck there. Brought the vehicle straight next door to Midas and they solved my issue created by jiffy lube in a matter of minutes. Lesson learned. I will be back to Midas.