Midas

Angela Rank

★★☆☆☆

4 months ago

1 hour and 45 minutes for a oil change and tire rotation. 3 men standing around when I got there early for my appointment. They didn’t rotate the tires of the customer before me and had to take car back in to rotate at customers request. 3 days after my service my son noticed the skid plate was hanging way down. I went back and they told me there was only 3 screws in it. Couldn’t they have told me there were several missing instead of leaving it hanging close to the ground! They found 3 more screws to out in but couldn’t find anymore to fully secure it. The man at the front counter has horrible customer service and so does Gabriel in the repair shop. The man at the front was arguing with another employee that the call should not have taken 9 1/2 minutes for a call about the cost of an oil change.I almost walked out of the lobby because I did t want to hear them arguing.

Jennifer Dunnehoo

★★★★★

5 months ago

Zach is an honest person he called to tell me they forgot to fix my light so I would not be charged when I come back. Impeccable service and he’s a people person. Highly recommend

Sighing Dog

★★★★★

3 months ago

Matt was a real pleasure to speak with. I'd trust him to oversee the work done on my vehicles, as a recent repair I needed was completed satisfactorily.

Summer Catron

★★★★★

7 months ago

Great service and super kind staff at 151st and Antioch - they did a wonderful job on my car, and offered a coupon which was super cool! The courtesy inspection was awesome because I did have some concerns with my car beforehand; they went above and beyond checking for other areas of concern that I also had. After all of the positive interactions and honest conversations about repairs, I felt great driving away! Will continue to use Midas for car service!

Ruth A Ingold

★★★★★

3 months ago

Getting an appointment was easy on line. I got there early and the personal took me right in. All work and parts needed were explained before the work was done. Thank you and I will be back in the spring to get ready for summer.

Zack Fields

★★★★★

5 months ago

Absolutely awesome customer service they'll work with you and get you in no matter what's going on. Seems like they really care about making sure they're doing the best quality job for anyone who walks into their shop would highly recommend calling them if you ever have any car issues.

Tom Younger

★★★★★

2 months ago

Very thankful and impressed with Zach McEntire and his crew in squeezing in my 4WD pickup to diagnose transmission problem and repairing quickly before coming winter snowstorm. I will continue to take my vehicles to this Midas location for service. Tom Younger Olathe

kyle meggs

★★★★★

Edited a month ago

Very fast and accurate service. Services were explained clearly. Manager Mitch was super helpful. Tech Justin was respectable with vehicle. Good job guys!

Daylan Mburu

★☆☆☆☆

2 months ago

I went here for a routine oil change. During the service, they cracked my skid plate and left it sagging, but I didn’t notice until the next day. When I returned, one of the front desk employees admitted they caused the damage and said he would order a replacement skid plate since they were responsible. A week later, I called to follow up and spoke with another employee (a bald guy), who completely changed the story. He claimed they never agreed to replace it, tried to upcharge me, and said the damage was listed on the receipt—which is not true. I kept the receipt, and there is no mention of pre-existing damage. Instead of taking responsibility, they kept making excuses and avoided fixing what they broke. Very unprofessional and frustrating experience. Not worth the hassle—do not recommend.

LClem

★☆☆☆☆

2 months ago

If I could give them less than one star, I would. I’ve been a Midas customer in WY for years and then since I moved to KC in 2021. We’ve taken all our cars to Tim at the one in Olathe off 135th and have had nothing but 5+ star experiences. Always truthful about what does or does not need to be done. Since closing the Olathe shop, this was the next closest and where Tim originally transferred to. Unfortunately we haven’t seen him the last 3 times we were there and coincidentally we’ve had very poor experiences each time. I don’t have enough time in my day to explain the many ways the worker disappointed us and just tried to upsell a ton of things we didn’t need or declined to admit they were at fault for a lugbolt that almost fell off on my tire…but I will just say we will never be visiting this location again. When it seems like all you are trying to do is upsell, you lose people’s trust. Your “Midas- A Touch Better” sign posted at the counter is clearly NOT something you are standing by at this location.

Alex S.

★☆☆☆☆

3 months ago

Sent my wife to get an oil change a bit ago. During the visit, they insisted on her getting her cabin air filter replaced. They didn’t bother asking me, who set the appointment, and took advantage of her in this situation. They charged over $50 (including for labor to replace a filter on a filter unit they had already taken out to inspect) and took over 30 minutes to go to a different store to find the filter. Afterwards, I called them to have them explain or to see if they would rectify the issue, and they pretty much told me to kick rocks. I will find another Midas in the area to go to as this one seems to be under different management these days.

Grant Tolman

★★★★★

4 months ago

Had front and rear brakes done on my Silverado. Was gonna drop it off but my ride back home fell through so I waited. Excellent fast service and they had me out of there in 90 minutes. Would highly recommend.

A M

★★★★★

2 months ago

After a 2 day road trip, my car developed an underside rattle. Stopped at Midas. They determined the problem was a worn muffler heat shield hanging by only one bolt. Heat shield is a very speciality item that has to be ordered from car manufacturer. Upon their advisement, I requested they remove the shield and give it to me to eventually get a replacement. They did. Did not charge anything for the service. Highly rated.

Caelia Donalds

★★★★★

6 months ago

I had a great experience at Midas! From the start, Zach did an excellent job setting up my appointment. He was professional, friendly, and made the process smooth and stress-free. Everything was explained clearly, and I really appreciated the efficiency and customer service. The team took great care of my car, and I’ll definitely be coming back. Highly recommend this location.

Brandon Morlock

★☆☆☆☆

a month ago

Strongly would not recommend going here. Took my car in because muffler was loose. Tried to charge me 1500 dollars saying I needed a whole new system. Took it up to another place and turns out all it needed was to be re welded on there. They straight up lied trying to scam me. Do not waste your money here.

Angela Tuckness

★★★★★

a month ago

Been going to Midas for over 25 years, they always do a great job. Went in for an oil change and and they let me know my battery was at the end of life. Glad it was caught would hate to get stranded. They had a battery so everything was taken care of at once. Highly recommend!!!

Natalie Svilarich

★★★★★

3 weeks ago

Zach and Tyler took great care of my car today. I also needed to wait at the shop and they didn’t act like it was an inconvenience or a bother like other shops have when I’ve waited on my car in the past. No pressuring or hassling to upcharge, showed me pictures and explained things in plain English. It felt more like a buddy taking care of my car than a shop of strangers who only care about the profit. A dealership quoted me almost $800 and were going to need my car for 4 days. The guys at Midas got in done in 2.5 hours and quoted ~$450 for the same issue.