Mike's Automotive

* Sarah *

★★★★★

8 years ago

What can I say about Mike's Automotive. This place is hands down the best shop in the greater Reno area. My car had various issues and had been sitting for months and they were more than happy to assist me in finding an inexpensive tow for the next day. They were extremely busy the day I brought my car over and they still found time to look over my car and diagnose what the problem was. Mike kept me continually updated on the status of my vehicle throughout the day. I really appreciated the peace of mind it provided me with. Mikes also worked with me on the price and he was upfront about the costs and what needed immediate fixing vs. what could wait. He saved my bank account. I'll bring my cars and trucks exclusively to Mike's now and have encouraged my family and friends to do the same. I advise everyone to patronize such a wonderful and supportive shop. Keep up the amazing work!!! Thanks again (:

Wayne Petty

★★★★★

2 years ago

The people at Mike’s automotive were friendly and supportive during our visit. They were able to take care of us and even found additional issues that needed attention. They were able to fix those other issues during that trip. I would recommend Mike’S automotive in Reno, Nevada to anyone needing a automotive repair facility that they can trust and feel confident in the service provided.

Raquel DP

★★★★★

2 years ago

I cannot say enough good things about this place! I always take my vehicles here to be serviced and smogged. All the guys are knowledgeable, and thoroughly explain every step when it comes to my vehicle, and what they need to do to repair it. Prices are great too! All around my favorite shop in the valley. I would also like to add that it’s under new management, and the man in charge (Steele) is such a kind and friendly guy.

Sheylah Barrera

★★★★★

a year ago

Mike's Automotive is amazing! Great service, thorough and detailed work, and trustworthy. The owner, Steele, does a great job running the business. Highly recommend!

December Cuccaro

★★★★★

a year ago

Came at 8 am to get my alternator replaced and even though the shop was super busy as soon as they opened, they still had it finished by 1 the same day. Very friendly service, big thanks to Steele! Im also a huge fan of the little wizard behind the counter.

D Lybbert

★★★★★

Edited 2 years ago

I've used Mike's Automotive for several services including replacing an engine, after today I felt the need to make sure others know about how amazing they are. I called them last week because I had 2 wheel studs break on one wheel and since the car is my daily driver to work I needed it fixed as soon as I could. They were able to squeeze me into a very busy day and got me fixed in about 3 hours! I would highly recommend them to anyone, to me they remind me of mechanics 40 years ago, willing to help you out as though they were your neighbor and you weren't just another customer.

Morgan Cusato

★★★★★

a year ago

I’ve always gone to see Mike for any car repair needs that I couldn’t handle myself. Steele has since taken over the business and nothing has changed if not for the better! Great local business with fair prices and honest mechanics! Thanks for all of the help with my vehicle Steele and team!

Rachela Reno

★★★★★

a year ago

Fastest, most inexpensive smog test in town!! $20 out the door and in 5min!! This place rocks!!

Not Sure

★★★★★

a year ago

It's one of those places that not only remembers my name, but even asks about my partner by name (who came by once, two years ago). They truly care about their customers and will tell you how it is without a sales pitch. They were honest about the work I thought needed to be done that realistically I didn't need at the time and help me prioritize when I should focus on them. In a world that wants everyone's dollar, they stay true to just being honest.

Laura Rothstein

★★★★★

9 months ago

I've taken my suburban to mikes accouple of times now and I am very happy with the service I have recieved. Mikes is an honest, reasonable cost mechanic shop that I feel I can trust. I also like the way they communicate with their customers.

Chris Costa

★★★★★

11 months ago

Mike's automotive is an old school shop, they have a great attitude and really know what they're doing. I never felt like they weren't shooting straight with me, and they helped save me money. I highly recommend this local business, I trust and recommend them!

Angelich White

★★★★★

7 months ago

My Chevy Suburban had a no crank issue at first but then it lost all power to the truck after trying to fix it ourselves. I spent a ridiculous amount of money on mobile mechanics just to get a wrong diagnosis & my truck still not fixed. I was almost thinking it would never be fixed. I was 9 months pregnant and desperate for my truck to be fixed. I got referred to mikes automotive through a family friend so I had my truck towed in. They were able to get power back in the cab within a few days and properly diagnose it. It turned out to be the BCM. They got that fixed within a day. I wasn't able to pick it up right away because I was going to the hospital to have my baby the next day. They were understanding of that and kept my truck until I was ready to pick it up. Good people. Good mechanics. Decent prices. If you need a dependable & honest mechanic, these are the guys. I'm so grateful for them.

Patricia Sunrise

★☆☆☆☆

2 months ago

I took my car in to get a tie-rod replaced. They quoted me a price $225. I got the call the next day saying the car needed $2,500 worth of repairs. I asked if they replaced the tie-rod. They said they didn't know about that. When I drove the car off the lot it ran rougher than it had before. Not going back there again

Thomas Ohotto

★★★★★

4 months ago

Took my 2004 durango in for evap problems, rack n pinion problems etc. steel and the crew have always done good work. They got the truck to pass smog and fixed everything i asked. Been going to this shop for well over a decade and always will in the future. Thanx fellas, you will always have my business. Appreciate everybody!!!

Donna Robinson

★★★★★

5 months ago

I've been going to Mike's for the last few years and they've always treated me fairly and did their best to get me in right away. Now, that Steel has the shop, the treatment is the same. These guys are great, they will do all my work on all my vehicles from now on.

First Last

★☆☆☆☆

3 months ago

BUYER BEWARE, SAVE YOUR TIME AND MONEY, LEARN FROM MY MISTAKES. MIKE SAYS HES RELIGIOUS MAN. HIS RELIGION MUST BE SCAMMING PEOPLE. DON'T LET THE FAKE SMILE AND HANDSHAKE FOOL YOU. ONCE YOUR MONEY IS IN HIS POCKET. THEY WILL TREAT YOU LIKE YOU DONT MATTER. THEY WILL IGNORE CALLS, THEN WHEN YOU CALL FROM A FRIEND'S PHONE, SUPRISE, THEY PICK UP. 3 MONTHS OF WAITING, 3 MOTORS SWAPS LATER, A WORSE CAR WHEN ALL WAS DONE. SUCH BACKWARD PEOPLE. PAYING FOR A SERVICE, REQUIRES AN ACTUAL SERVICE TO BE DONE. I DIDN’T GET SERVICED, I GOT TAKEN ADVANTAGE OF, DISRESPECTED AND BELITTLED. SAVE YOUR TIME AND MONEY. Better off buying a new car after these guys touched my current one. Called BBB. Will in contact from there. This was by far the worst mechanic I have ever had the experience of going to. New to the area this guy was recommended by a friend. Cant believe this guy is still in business after reading the other bad reviews.

Tom Particular

★★★☆☆

5 months ago

I made an appointment two weeks out to have some work done on my truck. brought my truck in on the appointed day thinking they would at least look at it. I didn’t hear from them for over a week. That hadn’t even looked at my truck. It took almost two weeks for them to get to it! I had to call them to find out what was going on. They do good work but they need to improve their customer service