MP Auto Service Inc

Jeff Loechel

★★★★★

5 years ago

Mack is honest and fair. From now on my older BMW comes here for all maintenance and service. Great place!

Lauren Monroe

★★★★★

9 years ago

Great service! Fast and knowledgeable team! Very affordable too. Will return. Mac even checked my car and added some coolant for no charge! Very nice team.

Kaitlin Knight

★★★★☆

5 years ago

An honest mechanic who informed me that an issue was covered outside of warranty by the dealership. He could have just done the work and charged me for it. Docking a star because every time I've dealt with the guy he came across as really condescending.

D S

★★★★★

6 years ago

Spectacular service with a knowledgeable staff. From domestics to imports they have all our business for the last 23 years.

Hamid Parsaei

★★★★★

5 years ago

I took my daughter's Mazda Miata to Mack and the service quality has been exceptional. The car has been running without any issues.

Derek Rauh

★★★★★

2 years ago

Mac has been helping me with my cars since I was a kid. He is the best in the area and will treat you with respect and fair pricing

Katharyn Mcnabb

★☆☆☆☆

4 years ago

I called due to a check engine light illuminating on my Range Rover. They answered the phone (what sounded like a foreign accent) and I began asking questions and the man started getting an attitude. I was referred to them by Bensons automative (which I have never had issues with). I decided this wasn’t the place for a woman to take her vehicle. The customer service was poor especially for a potential new client. I was calling simply for pricing and an estimate to get my vehicle taken car of.

Steve Jackson Employer cars-yachtsusa

★★★★★

8 years ago

Mack is a honest mechanic and great family guy! He prices fairly, and making a profit is quite necessary. You can trust him, we have for over 25 yrs.

Stacy J

★★★★★

4 years ago

I been knowing Mr. Mac well over 10 years. He is a very honest mechanic and does a great job everytime.Just recently my belt broke on my van and one dealership said it would take 2 weeks before they could look at it and another 1 month, called MP Auto and I was back working the next day! Thanks Mr. Mac! Yes I recommend MP Auto!

Katie Spira

★★★★★

Edited 5 years ago

Mack is extremely professional and works quickly without sacrificing attention to detail! I've had two repairs completed by Mack and I'm extremely happy with his services. When my interior driver's side handle broke and would no longer open my car door, Mack completed the repairs same-day. After noticing that my car battery/starter was starting to fail, Mack did a great job fully accessing what exactly was failed. He ended up replacing both the battery and starter, no easy task on my particular model. After each repair, he gives me a thorough description of work completed (I'm an engineer and like to know as much about my vehicles as possible). I will continue to bring my car here for all future work!

Robert Scott

★★★★★

4 years ago

I met Mac back in 1999 when I took my ,'85 BMW 735i in for an oil change. I was impressed with his approach to quality assurance, watching him drive the vehicle after performing the service. Over the years, I have found Mac to be brutally honest, throughly professional, reasonable and attentive to detail. I have come to appreciate his approach to repairs, not only tracking down problems but assessing reasons for malfunctions. Mac has taught me the value of preventive maintenance, avoiding aftermarket parts and shortcuts. Needless to say, Mac has successfully taken care of all my vehicles, both foreign and domestic. Dollar for dollar. M P Auto Repair is without a doubt the best deal in the county. I am honestly afraid to take my vehicles anywhere else, and that includes dealerships. Keep up the great service Mac

James Maxwell

★★★★★

a year ago

Mac has worked on both of my vintage Jags and my wife’s Range Rovers and now my BMW since 2018. He is a straight shooter and has saved me thousands by listening to his advice. He is one of the few honest guys left in this industry.

Rosalyn Blakely

★★★★★

5 years ago

This auto repair shop is phenomenal! Mack is an exceptional certified mechanic. In the short time that I have been doing business with him, he has been fair and honest. I have had two repairs done so far and I can say that I am extremely satisfied with his work. He has definitely gained my loyalty as I will be using his services for any minor or major repair work needed for my vehicles.

Noneya Bidness

★★★★★

Edited a year ago

*edited review* Mac didn’t make a good first impression on me, but damn if he isn’t a no-nonsense, straightforward, diligent, honest mechanic. I previously said I wouldn’t do business with Mac, but I fully retract my last review on this establishment. I will take my vehicle to Mac from now on, he took care of my issues very quickly, and he was amazing with communication and worked very well. Thank you, Mac! I’ll be seeing him again any and every time I need work done on my car. Very honest, amazing mechanic. (Edit again) Mac is amazing. He’s taken care of me and my cars for years now, and I wouldn’t dare switch mechanics. Amazing establishment ran by an amazing man. He ACTUALLY CARES. It’s so rare to find that in this country nowadays.

Jaime Gilpatrick

★★★★★

9 months ago

I had a bad experience at another auto shop and I feel like it is because I’m a woman so after to a phone call with the owner I took my car into MP. I had the best experience! They proved the other shop that wanted to change me 3000.00 wrong and they were kind and fast. I will always stay true to MP.

Tony Williams

★★★★★

a year ago

Mr.Mack is the Go to if you drive a European car he’s solved a few issues on my s500 when others did not want to be bothered with it I’m actually taking my Cls550 to him tomorrow to sort out a kink and I couldn’t be more excited because I know he’s the man with the plan when it comes down to these cars man!😎🤙🏾

Lucinda Cunningham

★☆☆☆☆

7 months ago

This auto shop was referred to me. I took my vehicle in to get a diagnostic, due to some concerns that were not done correctly from a previous repair shop. I made an 8:00 am appt with Mack, the owner, I arrived at 7:50 am and parked in front. I see man moving cars and walking pass my car few times. He never acknowledged me. At 8:00 am I walked in and informed (the same man that had walked pass my car) Mack of my appointment for the diagnostic. He wanted to know the name of the previous repair shop (which was not necessary for him to do what I needed). I advised him I would prefer not to mention the name. He again asked me the name, appearing to be impatient with me. He stated he must see their invoices to see what repairs were done. I told him the previous shop’s name and he then asked, where are they located? He claimed he didn’t know of that shop. I’m still not sure why he was so adamant about knowing. I advised Mack I didn’t have access to a printer and asked if he could print or I could fax the repair docs so he could see exactly what was supposedly done by the other shop. He said he didn’t have either type of machine. He suggested I email the docs to his wife. I asked for her email and he said he didn’t know it. He said, she will be in at 10:00 am and he will call me to email her the docs. He called me at 10:58 am left a voice mail. I called back 10min later and spoke with his wife. I informed her I had been waiting for a call back since 10 am. She asked me to text her the docs. I advised her I had several pages. She then asked me to email docs. I kindly informed her to disregard and I would immediately return to pick up my vehicle. I was so disappointed in me, because I didn’t feel good about leaving my vehicle there with the type of interaction and conversation I had with Mack. Along with the NON- customer service of Mack and his wife, not up to date with communication, and the absolute lack of concern of gaining a new customer. The fact I wasted half the morning on my day off work to accomplish absolutely NOTHING at MP Auto, and spent $20 round trip for a Lyft.