NTB-National Tire & Battery

Denise McPhee

★★★★★

2 months ago

As I was driving by my tire light went off so I stopped in and I’m glad I did. Aaron and the crew were so kind and took great care of me.

Cesar Gonzalez

★★★★★

3 months ago

Aaron and his team were very quick to get my needs met. My oil change was quick and efficent I will definetly be using NTB lewisville again thanks to Aaron.

Lawrence Lee

★★★★★

2 months ago

Aaron and Ron were great. They checked out my truck got to work on it quickly and did a great job. Thanks guys!

Tiffany Lyons

★☆☆☆☆

6 months ago

🚨 Warning: Do NOT go to this location! 🚨 They are running shady practices. They claim they performed a service, charge you for it, and then refuse to provide an invoice. Their excuse is “the computer isn’t working” or “check your spam.” It’s now day 3 and I still have no invoice. If I paid for a service, I deserve proof of what was done. Customer service is terrible, and they continue to dismiss my concerns instead of fixing the issue. I will be contacting corporate about this fraudulent and unprofessional behavior.

Cianna Hallett

★★★★★

8 months ago

Recently came into the store with my mom from Houston while visiting, was helped by Alex immediately had a smile on his face in a good attitude as soon as we came into the store. He was extremely helpful as being the manager of the store and gave us some good future safety tips for driving! Kyle, the mechanic who had worked on my mother’s vehicle did an outstanding job and was very communicative on what needed to be done and how it would be done! Overall this store was the best place we could have gone and for an amazing price!! Would highly recommend NTB for any and all tire, brakes, and battery services!!!

Steven Midkiff

★★★★★

5 months ago

Steven Stuick was the best mechanic ive ever seen. This guy knows his stuff and acted with the highest level of professionalism. I will absolutely be back to have him work on my car.

GOOD KARMA (UniqueGaming410)

★★★★★

a month ago

I came to this store for service and Aaron and his team were so great.. They were very knowledgeable and gave quick service.. I personally recommend this store!

Shawn Billmaier

★★★★★

2 weeks ago

Great service here. Got me in and out quickly, employees were nice as well. 👍

Daniel Boyden

★★★★★

2 months ago

I had really bad alignment and couldn’t afford the full price, the service advisor really helped me out yesterday. I recommend this NTB, they’ll work with you to get your car safe at an affordable price

Brian Rushton

★★★★★

3 months ago

Great service. I came in right before closing with a screw in my tire and they were able to get me fixed up and even performed a few extra services I asked for like new wiper blades. They also do free air whenever I need

Jefferey James

★★★★★

a month ago

Great group of young men. Very well mannered and professional. They came out and were very attentive when I came for a tire pressure check. Best of luck to those guys.

Brittnee A

★★★★★

a month ago

GREAT Bay Workers! I stopped by to ask them to remove a hanging piece from under my car and they took care of it right away! Everyone was friendly and happy to assist me!

tlsntx1

★★★★★

2 months ago

Got in right away for brake check that was way overdue. The employee was very helpful and showed me how bad my brakes were. Overall the experience was pleasant, the price was good and I gave a better understanding of keeping my brakes in good condition.

Jessica Mendez

★★★★★

5 months ago

My husband and I went to NTB in Lewisville to get new tires for our car, and we had a great experience. The managers were very professional and helpful throughout the process. When we first called, Noah was polite and informative. Later, when we checked in about the car, he let us know the battery needed to be replaced. At the store, my husband worked with Alex and Steven, who were also excellent to work with. They made everything smooth and stress-free. Thanks to their thorough inspection, we replaced the battery before it became a bigger issue. Overall, the team went above and beyond. I highly recommend this location—10/10 service!

D B

★★★★★

a month ago

I have been coming to NTB/Mavis for decades. I have had almost invariably good experiences at this particular location, in Flower Mound on Round Grove Rd. I would never suggest going to the location on Justin rd which is MUCH closer to my home. I will always drive the extra miles to come here. Also, the newest manager Noah, is very customer service oriented and seems to have a very good understanding of what is required to keep this place running well.

Jordan Concha

★★★★★

3 weeks ago

I went in for an inspection and was immediately greeted warmly and asked how I could be helped. It was just a simple state inspection, but everyone was super nice and I was in and out in fewer than twenty minutes! Definitely want to return for future car needs.

Shay Walkins

★☆☆☆☆

3 weeks ago

Very unprofessional service! Once I arrived no one greeted me upon arrival. 3 guys sitting in a garage doing nothing! They send me inside and no one was at the desk so I went back to the garage. They advise me to go back inside! Aaron finally came to the desk distracted with his phone and quotes me a price and asked me to do give them a five star review! I declined due to initial lack of service! And Aaron was visibly upset and he went outside smoked a cigarette and came back in and quoted me a higher price! The team in the garage refused to put my jacket kit back in the trunk! And they didnt give me receipt of purchase! I am very upset due to unprofessional treatment all because I refused to give a five star review! I will be contacting the better business bureau in regards to this unprofessional exchange!