O'Reilly Auto Parts

Veronica “V” Gonzalez

★★★★★

3 years ago

I rarely leave reviews but this one is definitely worth it. I absolutely recommend this O'Reilly's location!!!! They have the most helpful & friendliest staff. Manuel was extremely helpful and turned me into a regular customer as of today. To all the ladies who need help , this place is THE spot.

Dylan Drury

★★☆☆☆

7 years ago

This was my go-to place up until the most recent visit. I stopped in and bought a bunch of parts for my '68 Javelin and ordered a pretty expensive air filter for it. Guy said it would be 10-14 days, great. He said call back 2 Wednesdays from then to see if it was in. I did so and they told me the part wasn't in yet but was still on it's way and should be in before the weekend. Called back Friday, same thing, shipment must have been held up. Told to call back Monday. I call to check up, guy tells me he can't find anything about my order in the system. I start to make a fuss and he hangs up on me. I go into the store on Wednesday that week. 3 weeks after ordering the air filter, was the same guy that "ordered" it. He tells me the order must have not gone through and we can get another one ordered up, but it would be another 2 weeks before it got there. Guy was not very friendly about it either. Took my refund and bought one from Advance Auto Parts down the street, they gave me a call when it got there and it only took 3 days. Avoid this place like the plague now. Decent selection but there's a much better store on Montana with a better selection and the nicest staff.

danny HERNANDEZ

★☆☆☆☆

Edited 2 years ago

Usually have what I need. Lucias is always helpful and very knowledgeable. I've changed my rating not because of Lucias, he's the only one who knows his job and knows what he's talking about if he still works there. Dalton was terrible. I waited 3 hours for an online order of oil and filter and was never notified. Dalton took all but 3 minutes to get my oil and filter only after I was in the store. You need to go in knowing exactly what you need because Dalton was no help at all. Verify your parts because Dalton was happily going to sell me the wrong filter that was just placed in the box and was bothered when I brought it to his attention.

Tex

★★★★★

Edited a year ago

10/12/24 Dalton provided EXCELLENT CUSTOMER SERVICE!! He listened to my concerns and evaluated my battery. It needed to be changed. He also recommended supports to hold hood up. Dalton's concern, assistance and kindness was AMAZING!! He is an asset to the company!! --------------------------------- 9/14/24 Update: Katie provided excellent customer service. She listened to my concerns about radiator fluid and provided a very positive outcome. She is an asset to the company. ___________________________________ Previously submitted: I want to commend Lucius an employee at this store. He tested, charged and evaluated the battery on vehicle. The best part of our interactions with him were his suggestions and the fact that he listened to our concerns. He was very helpful and we appreciated his assistance. Update 11/2022 I went again, and Lucius assisted me. He is so helpful! He makes this place special. His customer service skills make this business better. He should be commended by the company for his consistent dedication to providing excellent, quality service.

N U K L E U S O F F I C I A L (Nukleus)

★★★★☆

3 years ago

I want to thank ! Ruben the manger at that dyer store he helped me out when I really needed it , him Damon & Lucius are the best !! And need a raise , the company needs to keep people like and take care of them …. but I also want the company to know their district manager “GUSTAVO” needs to be retrained , coached or simply replaced !! This guy knows nothing of good customer service and is a thief !! Before he made district he was a store manager working the register ! I gave him $200 cash $100 dollar bills for and “ Item “ worth barely over a hundred dollars ? .. he gave me back no change and said I only gave him a $100?.. and bluntly stated “ I” miscounted and that he doesn’t make mistakes .. his words exactly ., I left the store and called him a crook , an hour later the assistant called on his behalf that my other hundred dollars was there but misplaced by GUSTAVO A store manger and now a district ??? This is who Oreily hires as leader ship and then PROMOTES ?? Why did he not get fired ??.. who knows ? I hope this review reaches corporate , I’m more then willing to meet any one about my issue and speak on it at anytime .

Leti Mora

★☆☆☆☆

10 months ago

Assistant manager was horrible! I wish the manager was there too so he could see how he acted. The other employees were VERY polite!

LX vasquez

★★★★★

11 months ago

The staff is super helpful. It doesn't feel like a chore that they have to do to help you. They offer so much insight to caring for your car.

Tae Dane

★☆☆☆☆

8 months ago

These guys replaced my battery, saying the old one had the "incorrect voltage." Learn from my mistake; all cars have 12V batteries. Write down the amps and model of your battery before going here, because they charge about $100 above market value for their batteries, too.

Christian Orona

★★★★★

3 months ago

There's was this gentleman named Jason that went out of his way to check out my headlight and got fixed. Appreciated brother!

Javier Luna

★★☆☆☆

3 months ago

Only two attendants and no other person to help me remove and install the new battery, went down the street to AutoZone instead I was in and out in a Jiffy, new battery installed too!

Ricardo Najera

★★★★★

6 months ago

Mr Dalton went above and beyond my expectations as a representative here at O'Reilly's he helped me out extremely well and I can't thank him enough thank you Mr dalton

Carlos Marquez

★★★★★

a year ago

This location is not near my home, but they had the parts in stock so I made the drive. It was in and out.

Jose Cuevas

★☆☆☆☆

4 months ago

Bad service here at 4101 dyer I arrived at 9:53 pm to buy an automotive spray can that I needed to complete some rims that I had drying that needed that second coat and the doors were locked made eye contact with the person at counter from the outside and gesture that it was not 10pm yet and he gesture back saying good-bye laughing.

Myrna Avila

★☆☆☆☆

5 months ago

I was in this store, Saturday September 28, 2025, I went in to drop off two front disk rotors to get machined with James. He said it would take an approximate time of45 min to an hour for each rotor. I went back 4 hours later, and I then was informed by the evening shift that they had no knowledge of my rotors and had had found them un machined. Very disappointing in the lack of professionalism on James behalf. He is NOT an asset on this company’s behalf.

Mimi Navarro

★★★★★

5 months ago

Very nice and helpful guys here! My vehicle turned off by the store and they helped me get it started real quick! Thanks again!

John Moser

★★★★★

5 months ago

Okay, Dalton, is the sh...awesomeness. The AI is asking why Dalton is so awesomeness. Glad someone did. Dalton is the awesomest, most bestest because he voluntarily took time out of his day to be a life saver and extract a broken PCV valve from my crankcase after I broke off the flange leaving nothing but the plastic cylinder inside. I want to point out that this took multiple tries with various tools in between serving other customers, yet he came back immediately after serving each other customer until he had solved the problem I created. This O'Reilly on Dyer just outside the fort gate is now and forever my parts store.

K A

★★★★★

2 months ago

I visited this location on December 31st 2025. My mom had purchased some license plate screws from a competitor store. Those screws did not work with her vehicle. I came to O’Reilly to purchase some screws that would fit. Upon my entrance to the store James greeted me and asked what I needed. I told him and he guided me to the aisle. I saw similar screw kits to the one my mom had purchased elsewhere. I explained this to James and he helped get me the right kind after looking at the plate and vehicle. Lucious helped me complete my purchase at the register and was really personable. Both provided me excellent customer service. James educated me on the type of screw/bracket my mom’s vehicle needed moving forward. Thank you James and Lucious!