Oilstop Drive Thru Oil Change

Malcolm Harrison

★★★★★

3 months ago

Their service is very friendly and professional. They were very accommodating in getting me in right at the end of the day and even gave me a discount! They were helpful in answering questions and as always service was fast, I didn’t even need to leave my car for the oil change.

Frank Ekblad

★☆☆☆☆

2 months ago

I used oil stop yesterday for the first time and when I pulled my car in I asked the Bay technician what the cost was for a full synthetic oil change on a Subaru forester and I was told it was $101. When the service technician first came up to speak to me I asked him again how much would it be for a full synthetic oil change and I was told again $101. I showed him a mailer discount for $25 which he said he would honor and since I was a first time customer he would also give me an additional $15 discount. When I received the bill even with the total $45 discount I was told that my bill would be $116.54. When I questioned him why it was more than the $101 I was quoted he told me of multiple upcharges which included twice saying environmental charges and that although he told me he had put 4.4 qt of oil in my car he was also charging me for an additional one court of oil. Since it was a drive through service I stayed in my car but when paying by credit card he did not have a portable reader with him and he asked to take my credit card to the office where he would tap pay the bill. Turning over my credit card is not something I'm comfortable with for several reasons but because of my frustration already with the price I handed him the card and he disappeared into the office away from my view which made me very uncomfortable. When you take into consideration the $45 I was supposed to receive in discounts without a discount card I would have paid over $160 for a full synthetic oil change on my Subaru. With the $45 discount I was expecting to pay somewhere around $60 which is in line with competitors full synthetic oil changes on my car with there Advertised prices for oil changes. Before l left he gave me a $25 off coupon for my future oil change. I was satisfied with the actual service and interactions with the technician but due to being mislead twice and the exorbitant price l will not be using Oil Stop again.

Jamie Samford

★★★★★

2 months ago

Great shop. This was my second time coming in, I wont go anywhere else. They explain things they're doing, or that my jeep might need later down the road. Both times I had excellent customer service from the crew.

Isabella Campos

★★★★★

2 months ago

Honestly quickest oil change of my life. I was feeling too lazy to change the oil in my new beater and found a really good deal on Groupon for a full synthetic oil change. There were cars ahead of me when I arrived and was told it could be upwards of a 45 min wait but I did not mind and they even offered me beverages. I did have to pay $7 for the taxes and disposal which I knew of because I actually bother to read Groupons rules lol. Anyways, shoutout to Oilstop and I will recommend to all my peeps.

Eyedealist

★★★☆☆

2 months ago

They get the oil change done quickly and they're friendly enough. But it is so annoying because they are trying to upsell you on other products the entire time. They want you to keep your window down and they're all shouting at each other and coming over with little samples of liquids to try to show you what you have and what they recommend and they're trying to sell you all these products. So if you're trying to save yourself some money by getting a Groupon or something, you're likely not saving that much.

Mistah Nu

★★★★★

2 months ago

They really focus on the customer experience, like I've never seen them do before. Great service, fast, efficient, they do try to upsell you but I understand and it's not pressure. I do have my oil light still on so I'll have to check on way that is bit hopefully it's not anything they did.

Dahni Wily

★★★★☆

3 months ago

Great service. 3 staff men were helpful, informative and quick. Had a Groupon and payment was about $21 and added a few more services until I can take van in again for other things. Paid a little over $31 dollars.

Guel Varela

★★☆☆☆

a month ago

Overall a mediocre experience at best but it wasn’t all bad so I will start out with the positives - Clean building - Nice employees - Quick service and the drive thru is a nice touch. Now for the reasons I won’t be coming back. - The price is the biggest reason. As a first time customer I had a 50% off coupon for a conventional oil change and the price was still almost seventy dollars. That’s almost $20 more than I pay at my regular place and I have no discounts there. - I was charged almost $20 just for the oil filter which has always just been included and I wasn’t told that the oil filter was “special” and was an additional cost until after they were done. - Finally, the sales pitch was never ending with 5 different trips that was just “1 more recommendation”. They are close to my house and I was hopeful they could be my regular oil change place but unfortunately not.

Anthony Money

★★★★★

3 months ago

This was a white glove experience. Kris and his team offered me a soft drink, cleaned my front and back windows, aired up my tires, greased my doors and so much more. They explained what they did as they did it. Only offered me additional items that made sense with no pressure to buy. By far one of the most complete oil change/ services I’ve experienced. I would highly recommend this service at this location.

Sierra Chacon

★★★★★

a month ago

was so impressed with the professional service at OilStop. The team was incredibly informative, accommodating, and kind. They explained everything they were doing, which really helped me trust the process. Being able to stay in the car was such a bonus, and overall they’re doing an amazing job. Highly recommend!

Marissa Wicherski

★★★★★

a month ago

Josh, Chris and whoever was underneath (I apologize for not knowing his name) were so fast, efficient, and kind. They offered us drinks while we waited!!! I got the EXACT service (arguable better here) at Big O Tires and it was better service and price here at Oil Stop. I was a die hard Big O customer because I’ve had issues at other places, but I gave this place a chance and will be coming back!!! Thank you so much!!

Adam

★★★★★

a month ago

For real, the cleanest shop that I have ever seen. These guys have great vibes too and have fun with each other. Communication is literally perfect. They do up sell but there's zero pressure if ya decline. There's a Groupon currently, but I'll also be back in the future. Best shop I've found.

Jasmine T

★★★★★

2 months ago

Quick and easy process. I got a Groupon which was a very good price. Went on a Friday morning and there was no wait. Josh was great and explained everything they were doing. They offered me a soda/water. Greased my door hinges. Offered to clean my windshield but I declined due to it raining. They have free wifi so I was able to get some work done while they were doing the oil change. Stayed in the car the whole time. Overall a great experience.

Ashly Andrews

★★★★★

a month ago

Ive gone here for my last 3 oil changes and I dont think ill go anywhere else. Joshua, Justin, and Jerry are great. You can tell the staff takes pride in their work ethic. They're always super up front and blunt about what they're doing and they'll softly try to sell other products to help your vehicle be in its best shape but they are not pushy whatsoever.

Galina Bainbridge

★★★★★

5 months ago

Very friendly and helpful crew! Clean facility! They did amazing job from start to finish! My tires got pumped up, windshield got cleaned and hinges lunlbricated! By far the best place to do an oil change!

Kevin Heywood

★★★★★

3 weeks ago

Great staff to work with. They went over every detail of the entire job has needed. Didn't assume that I wanted to be sold any upgrades, but offered them. At a reasonable option. Some of which I took, some of which I did not. There was no pressure on any of it. I thoroughly enjoyed all the attention and detail they gave me as they processed my vehicle. But will I go back? Most assuredly.

Rateyourservice

★★★★★

2 months ago

Jerry, you have great associates here, seriously. I had to leave a review on my other email cause I already gave a 5-star review below (Maile Kaufusi). Kris is above and beyond and prioritizes the additional additives you can get, I got the fuel fuels and the engine max because of Kris! Josh, Derrick and Chris were also very excellent. I love the way they all communicate effectively and the complimentary drinks they offer! Don’t mind all the negative reviews, people just find every way to be upset and get all the money off they can get. This place is so worth it! Thank you Jerry for excellent associates will be returning next time.