Professional Muffler Inc

Austin Lackey

★★★★★

4 months ago

Initially had a poor experience here, though when Kevin, the GM, heard about my issue, he expedited the repair and scratched the charges. He has also taken a lot of time since to educate me on what the possible causes are for the catalytic converter issue I'm still having. Much appreciated! Overall, I recommend their services!

Jay Scherbring

★★★★★

9 months ago

I can't say enough awesome things about this location! Look no further if you want exceptional exhaust and/or mechanical work done! I especially want to thank Kevin and his team for bending over backward and jumping through multiple hoops to install my exhaust system. You guys are absolute rockstars! I'm incredibly pleased, and I want to make sure you all get the recognition you deserve for your hard work! I would give this place six stars if I could!

Morgana Schwarting

★★★★★

4 months ago

Came in for an appointment today for what we assumed was a muffler issue, our Buick enclave was running loud. We got a timely appointment, and efficient service. Ended up being an issue with the exhaust flex pipe instead. Walked out paying half of what we expected! Found this place based on raving reddit reviews and would also definitely recommend after our experience today!!

Michael Shifflett

★★★★★

3 months ago

This current snow managed to completely break one side of my y pipe and crack the other, I dropped my car off the night before and called in the a.m to give details, they were really busy and he wasn't sure he would get to the car. I explained my other vehicle was being sold and I was real my hoping to have it back to get to with in Monday, this gentlemen fit my car in to the schedule, but was able to pick me up since i had no ride to my car (i live several blocks away and it's too cold to walk) outstanding service and great work, my car sounds quiet again! .

Corey Wright

★★★★★

8 months ago

I took my 69 Camaro to Professional Mufflers to have my Control Arm bushings replaced Kevin the Tech did a great job with my car. He also kept it inside overnight I am very happy with the work he did. I would recommend them to anyone

Peter Shaw

★★★★★

2 years ago

Got my starter and muffler replaced and they did a great job! They schedule the repair, called with estimates before starting work and got it done when they said they would. Most other place took longer or couldn’t say when they could get to it. Professional Muffler is just better organized and does good work. They even have an antique Pepsi machine that works.

Pedro Nistal

★★★★★

2 months ago

THESE GUYS ARE SUPER EFFICIENT & ON THEIR WORK...............Not only that but they are very hard working & honest.......If you happen to come across having any exhaust problems vith your vehicle in the future...I would highly recommend these guys (This Shop)....in fact I know now that I won't be taking my car anywhere else....👍👍

Brad Wurster

★★★★★

8 months ago

I had an exceptional experience at the Collins Rd location. I had a broken exhaust pipe on my vehicle, and I just stopped by when I was out and about one day to see about making an appointment. Andy asked if I had some time he could check it out to give an estimate right then and there. I said of course and he got my vehicle up on the rack and showed me what needed to be addressed. Andy then asked if I could bring it back later that afternoon and he could get it fixed by the end of the day. Shocked that he could have the work done that day, I said no problem. Andy delivered on his promise, and I picked up my vehicle later that day. In my opinion, the price was extremely reasonable as well. Andy was very friendly and professional. I would definitely recommend Professional Muffler.

Conrad Hawkins

★★★★★

a month ago

Called on a Friday after it snowed. Got me in and fixed up in less then 2 hours. Highly Recommend.

Tracy Zier

★★★★★

a year ago

I called this morning to schedule an appointment to get my car in because the exhaust was starting to "rumble". Kevin came to my place of employment and took the car back. He called an hour later, explained it only needed one piece replaced. They had it fixed and back in my parking lot within 2 hours of picking it up. Under $200. Kevin's customer service skills are top notch. I will certainly recommend my friends to check out Professional Muffler! Thank You!

Quentin Beitz

★★★★★

9 months ago

Had a really last minute issue turn into a good day due to the kind nature and willingness to get me in and take care of my car so it could get back to taking care of my family. The work was good, done in great timing and at a wonderful price. Won't go anywhere else for exhaust work point and period!

Austen Wood

★★★★★

8 months ago

Awesome place with awesome people with amazing pricing. The knowledge they have on vehicles is hard to find these days and these guys are on it! Couldn't be happier with my last 4 visits there. Highly recommend and I'll of course be going back. 5 big ones from me guys! Much appreciated

Joshua Spencer

★★★★★

6 months ago

They did a great job welding the muffler on my moped back together and I'm very grateful

victor smith

★★★★★

2 months ago

Repaired loose heat shield free of charge in minutes. Will be a return customer!👍

Bamboozle Pigg

★★★★★

2 years ago

I was there today (12/6/23) to have my car examined for a hole in the pipe near the resonator. My mechanic (Tom @ 12th St. Repair) had recommended Professional Muffler. I was very pleased with the service I got today. I was upfront with them and told them I was on a fixed income, so the cheapest repair option they had would be the best. They gave me the estimate first and told me the part was in stock, so if I wanted it fixed today, it'd take about 45 minutes. It wasn't as expensive as I was worried it would be, so I told them to go ahead with it. They were all very friendly and my car was fixed fast. It runs so much quieter now. Professional Muffler has a customer for life in me!

Brett Castelloe

★★★★★

2 years ago

Great to work with! They did an excellent job with the muffler work that I needed and didn't charge me for extra unnecessary work. Despite being busy and shorthanded that day, they got finished with the work faster than expected and went over the top with service to make sure I could get back to work in a timely manner. I would highly recommend Professional Muffler!

Jennifer Byers

★★★★★

5 years ago

I got an appointment right away, the work was completed quickly and was affordable, and the customer service was outstanding! The technician even invited me into the garage and showed me exactly what was wrong and explained how it was going to be fixed. Getting to see what repair was needed up-close, ask questions, and see an estimate made a great impression on me. It’s clear Professional Muffler operates with integrity!