Google Reviews
Patti Kochevar
★★★★★
5 months ago
If I was able to give this business a ten rating I would. This shop has the ultimate team of employees. The customer service is like none I have ever experienced, from the service advisor to all the mechanics and the owner Nate. Everyone called me by name the 2nd time I entered the shop which blew me away since I had only been in there the day I dropped my truck off. The friendliness and professionalism was exemplary. They kept me informed every step of the way. They sent me pictures of the work that needed completed and went over pricing with me. They did not pressure me in anyway just gave me the options. I would highly recommend this shop to anyone looking for an elite team to work on their vehicle. Thank you to Chris and Eric for all that you did to keep me informed and educated. Bonus was my favorite pro spec formula drifter Jack Davis did the work on my truck. I'll be rooting you !! Thank you all for your amazing customer service and superior workmanship. And thank you Nate for taking care of me as if I was family and for having such a superior team at your business. God bless you all!
Johnweyne Freitas
★★★★★
a month ago
Excellent service from start to finish! They did an outstanding job fixing my Audi A4. From my first phone call to checkout, the customer service was top-notch. The team was professional, honest, and took great care of my car. They explained everything clearly, kept me updated, and the work was done right the first time. My Audi is running perfectly now, and it’s clear they really know what they’re doing, especially with European cars. I truly felt like my car was in good hands. Highly recommend this shop to anyone looking for quality work and excellent customer service!
Savannah Givens
★★★★★
a month ago
I had a great experience with Team One Automotive from start to finish. Ian was fantastic to work with! I came in for an oil leak and he was quick to assist. He communicated clearly, kept me updated throughout the process, and took the time to explain what was going on with my bmw in a way that actually made sense. They did a thorough inspection, properly diagnosed the issue, and handled the repair without any pressure to add on another service, which I really appreciated. I’ll definitely be returning for my next service and highly recommend working with Ian!
Michelle Srenco
★★★★★
2 months ago
I had my 2016 Ford F150 towed in. It was leaking out oil all over, running rough while idling, and die at times. Team One was amazing. They got it right in, did diagnostic, called me with prices, parts, what needed to be done. Their communication skills were fantastic. It was during New Years Eve so I knew they would be closed but they had it finished in a day and 1/2 of working on it. They filled me in with every detail of what was wrong with it, what they had done. Alway kept me informed if price was going to go up or if other things needed to be done. I highly recommend them. They are very honest and to the point. When I picked up my truck they even fully cleaned it, and vacuumed it. I really appreciate this. I will definitely be using them again if I need to
TheStruggle IsReal
★★★★★
a month ago
My wife had been borrowing my father's car for some months when it started losing power and smoking out the exhaust. Patrick worked with me, the warranty company, and was even able to keep my father in the loop to relevant details, with apparent ease. He got us sorted out, and kept us well informed throughout. Car got a new turbo, runs fantastic. I typically work on my own vehicles, but if I can't hack it... I'll be calling Patrick.
Daniel Okoye
★★★★★
10 months ago
can’t say enough good things about John and the crew at Team One Automotive. From start to finish, John went above and beyond — not only did he install my new exhaust system and brake caliper covers flawlessly, but he also treated me with genuine respect and care throughout the entire process. He walked me through everything beforehand, made sure I was comfortable with the plan, and kept me updated during the install. The attention to detail was top-tier, and the finished product looks and sounds incredible. My car feels like a whole new machine! On top of the work itself, the customer service was what really stood out — friendly, honest, and professional. John made me feel like more than just another appointment on the schedule. If you want top-quality automotive work and even better service, go see John at Team One Automotive. I’ll definitely be coming back. Huge thanks again!
Orion Scaler
★★★★★
2 months ago
If you’re lucky enough to work with John as your service advisor, you’re in the best hands possible. From the moment you walk in, he treats you with professionalism, honesty, and genuine passion for all cars. John takes the time to explain everything clearly, never talks down to you, and makes sure you fully understand the work being done and why it matters. What really sets John apart is his attention to detail and communication. He keeps you updated throughout the entire process, follows through on everything he promises, and makes what could be a stressful experience completely seamless. It’s clear he truly cares about both the cars and the customers. Cars deserve expert-level care, and John delivers that at every step. If you want peace of mind, transparency, and top-tier service, ask for John, you won’t be disappointed. Highly recommended!
Rick Harris
★★★★★
4 months ago
Team One took awesome care of our vehicle. From replacing the serpentine belt and an oil change and went over everything they checked and gave me a complete diagnosis. John went over everything with our grandson and he. didn’t push to do things that could wait until a later date. They kept their word that at the latest our car would be ready by Wednesday but they completed the work ahead of time. I appreciate everything they did and I recommend Team One for all your car care needs. We will definitely be telling all our friends and relatives to give Team One a shot at repairing any vehicle they need service on. Thank you John!
Sean Loehmann
★★★★★
3 months ago
Hats off to Ian and the techs at Team One Auto! Five years ago, I used to bring our vehicles in for repairs and they were very professional, honest, and did A+ work and they are continuing that today. As a couple of days ago, I brought my Nissan Murano in for rear shocks and the experience was just as good or better. Ian the service advisor was very polite and patient and explained things very well. The technician did a great job. This is a well run, clean and honest place in an industry that can be suspect. I will be back!!! Love the experience!!
Jane Ramirez
★★★★★
2 months ago
This was the first time I used Team-One. I have a Volkswagen CC that was leaking a pretty significant amount of oil and our regular mechanic said he doesn’t work on VW’s. I was very impressed with their full diagnostic review including photos. The price was reasonable and my car is running so smooth now. There’s some regular maintenance due that I chose to defer a little longer but I will definitely be returning to them for that soon. I’m very happy with their work and their customer service!
Ryan Brown
★★★★★
2 months ago
Ian was great to work with. I asked him to ride with me so I could demonstrate what I was hearing, and he agreed immediately and took notes. He then did a great job keeping me updated throughout the process and was patient with me when I asked him to quote things a few different ways. Overall, it was as good an experience as spending money on your car can be.
Steven Smith
★★★★★
4 months ago
These guys are awesome and professional. Ian stayed in communication with me throughout my repair. I brought my 2018 Infiniti QX60 in for a low oil pressure issue. They thoroughly diagnosed my vehicle, repaired the issue as best as possible at this time without adding unnecessary repairs. They scheduled me on a plan to continue getting my engine in better shape. I could not ask for more. I won’t go anywhere else from now on.
Susie Reed
★★★★★
2 months ago
I was so impressed with the customer service at Team1. Special shout out to Ian for what I feel is going above and beyond . He is the main radio I chose to get my services at Team1.Everything was explained in a way I could understand. I felt well informed of my cars immediate needs and I was not never pressured to do non urgent issues, but I will do them at a later date . Also Patrick was very helpful as well as the young man who did my checkout - I’m sorry , I did not get his name, but I wanted to recognize him too . The entire team is 5 star in my opinion.
air
★★★★★
2 months ago
I had problems with my hybrid that I thought only a dealership could fix, which would have been potentially thousands of dollars. TeamOne did a great job getting my car into working order and making certain the same problem wouldn't occur again all for an affordable price. My service member John was extremely communicative, efficient and courteous, all for a very reasonable cost. Thank you!
lexi hall
★★★★★
2 months ago
Called the team to inspect my new vehicle, wasn’t sure if they serviced my make/model. They fit me into their already very busy schedule for the next morning and got it taken care of in a few hours. Huge lifesaver since I only had a short return window for the vehicle. Staff was super friendly and covered the seats and floor mats before driving the car. I really appreciated that attention to detail.
Timothy
★★★★★
6 months ago
Ian and everyone that works at Team One Automotive is outstanding! They all were very friendly. I took my 2020 Ram 1500 in to have the steering fixed and they did a QUICK and excellent job. That was the second time I had used them but you can be sure that if I need any more repairs, they will be the one I choose. I highly recommend using them for any mechanical repairs you need. You won't be disappointed. Thanks guys!
Charlotte Johnston
★★★★★
2 months ago
Replaced tire sensors, reseal timing cover.Coolant system flush and service. They were very efficient in time management. Reasonable price. The guys there are very knowledgeable about cars and easy to talk to. They worked with me and my schedule about bringing my car in.
alex gal
★★★★★
4 months ago
John is an exceptionally knowledgeable and helpful automotive professional. After dealing with frustrations at other repair shops, I can confidently say that his expertise is a breath of fresh air. He keeps you informed about your vehicle's status and addresses any issues promptly, making the entire process completely hassle-free. What truly sets John apart is his integrity. Unlike many shops that push unnecessary services or replace perfectly functional parts, he focuses solely on what his customers actually need. His commitment to honesty builds trust and solidifies his reputation as a reliable choice for automotive care. I strongly recommend asking for John whenever you need automotive repair assistance. His dedication to customer service and his expertise make him a standout in the industry.
Kacey Davis
★★★★★
Edited a month ago
John is the man. I am fairly new to Oklahoma. And finding a fair quality mechanic to work on German cars isn’t always easy iykyk. After reading reviews I took my car in for oil change a couple months back. (First time in) they did a great job. And it was reasonably priced. They gave a list of recommended repairs they found while it was in for service. Never felt any sort of pressure from them to try and scare me into spending more money. Fast forward to current day, Car needed bit of work. Oil filter housing, front control arms and a few other misc. items.(all of which were mentioned on initial visit lol) They got me right in, worked with my extended warranty. Explained everything in extreme detail and made sure I understood everything exactly as it was happening. I am extremely happy with the guys at team one. Would highly reccomend them to anyone in search of someone to work on your cars. 10/10
Carol Jackson
★★★★★
3 months ago
To purchase a used car & have issues is one thing. But to take it somewhere (dealership) & they claim to have fixed the issue. All to have the same issue in less than 2 weeks was insane. Recommended by family to bring the car here was the right choice & I couldn’t have been more satisfied. From the initial call to the end, nothing but honest & professionalism. I thank them for even standing in as the middle man during negotiations with the place I purchased the car from to assist with payments of repairs. John was very helpful during my entire experience. I appreciate Team One Automotive for assisting me with what was a very daunting car experience. He was open & honest & took the time to explain things to me. I HIGHLY recommend this place to anyone. Now my son’s car is road ready!
