About Business
For professional Car Repair care in Frederick, MD, Frederick, look no further than That Auto Shop. Their team excels at delivering top-tier results for Auto repair shop, Brake shop, Car inspection station and related Car Repair needs. Their customer-centric approach has earned them a 4.6/5 rating based on 64 pieces of feedback. They have become an integral part of the Frederick, MD community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Frederick, That Auto Shop is ready to assist with your next project or repair.
Google Reviews
J S
★
☆☆☆☆
5 years ago
These guys did an acceptable job of installing my parts, except when I got the car back it smoked and idled rough. When I took it back to them, they performed a 5 min replacement of a part which was installed, and then told me to my face if that didn't fix it I was on my own. I gave him the key expecting him to at least take it in the shop granted I spent $3,000+ with him, but JR adamantly said the 5 minute hose replacement was all they were going to do. Luckily the hose solved the smoking, but my idle is still questionable, and it wasn't like that before the work. There are no parts on the car which would cause that. I'm giving 1 star for the "you're on your own after spending thousands with us" customer service, and the fact the guy actually had the guts to laugh at the situation hovering over my car.
Amanda Lynn
★★★★★
3 years ago
My AC went out on a Friday... not just any Friday... The Friday before a long 4th of July Holiday weekend and right before my family was leaving to go to the Carolinas for vacation. I called That Auto Shop and they were able to squeeze me in that morning. I dropped my car off and they stayed in touch with results from their diagnostics. AC compressor went. They were able to get it replaced same day. When I picked up my car it still wasnt blowing cold... I went back in and questioned it. They quickly took my car back in to make sure the vents weren't blocked and the freon levels were correct. It turns out they made a minor error in the freon amount. They fixed it and I was on my way. I truly appreciate them squeezing me in and admitting their error and fixing it!
Kevin Hinds
★★★★★
6 years ago
I would use That Auto Shop all the time, but I'm from out of town "Georgia". The water pump on my Jeep was leaking, they gave me the best price around and ready when I was finished work. Genuine nice people also! Just what I'm used to good southern hospitality, up north!
Melinda Moger
★★★★★
a year ago
Excellent service! Hard to find an honest, helpful car repair business. They definitely are. Very happy I found them!
Weeping Souls Paranormal
★★★★★
6 years ago
That Auto Shop is AMAZING! They were fast, had great customer service and are very honest! The things that they told me were wrong with my car were things that I had been hearing so, it definitely made me trust them that much more. Thanks so much for your help! I will definitely be back 😊
Nick Hager
★★★★★
4 years ago
Like always JR was super helpful and informative throughout the process. Got new front brakes done on a hellcat as well as a wheel alignment and re-balance. Been going here for almost 2 years and always wonderful service. Great guys!
Dustin Bullis
★★★★★
5 years ago
I was extremely impressed by the honesty and efficient work of this team. JR especially was very helpful ,and my car, which had exhaust and transmission problems is in good running order, I will recommend this mechanic shop to anyone. If your looking for a good spot to take your car...look no further
Beki Hampton
★★★★★
9 years ago
Everyone at That Auto Shop is very nice and professional. They are thorough and have never made me feel pressured to get any work done on my car unless it needed it. Very fair and honest shop right here!!! I continue take my car here even though I don't live close by. Thank you That Auto Shop for all your help!!! You are very appreciated!
Matt Mullally
★★★★★
9 years ago
1000% definitely the BEST auto repair shop in Maryland. Dave & Scott are just all around honest, hardworking great guys that want to do an outstanding job for their customers and they most certainly do. I am very glad that I met Dave and schedule an appointment with him. That Auto Shop is officially my new mechanic. Thank you Dave & Scott for offering such a great auto repair service & restoring faith in me and my vehicle. 100000 Stars!!!
madeline rivera
★★★★★
8 years ago
Can not be more thankful for the recommendation to this shop! I needed a ton of work done which can be very expensive, but they match priced which was GREAT and saved me a lot! For the amount of work that was needed, everything was done in a good timely manner. Everyone from manager, owner, to mechanic, to techs had great communication and worked together to have everything come out perfect. Would definitely recommend to anyone looking for a shop.
misael cordova
★★★★★
7 years ago
There was something wrong with my car that my old mechanic couldn’t find and the mechanic at that auto shop found it in 5 mins. You will always get great service for your cars here and with GREAT PRICES that will NOT be beaten. The manger there was very polite, knowledgeable, and honest. My car was fixed in the time they said it would. It was a great experience. EVERYONE should be coming here.
Antoine Cheek
★★★★★
10 months ago
Spent 10+ years in the auto industry between dealers and manufacturers. This is where I get my cars serviced. Honesty and transparency is hard to find and this place has it
Matthew Dangler
★★★★★
3 years ago
I called them asked for a quote on a oil leak on my 06 tacoma truck. They gave me a fair price and fixed it same day with no appointment!!! They were friendly upfront and showed me exactly what they were doing and gave me options!!! This will be my new local shop for all my repairs and upgrades. Would definitely recommend to anyone looking for a honest mechanic!!!
Laurie Womack
★★★★★
10 years ago
That Auto Shop is a rare find. They are honest, trustworthy, and they do excellent work. They will never "add-on" charges for things that don't need to be done. You can trust them with your vehicle and your wallet. If there is a cheaper way to do things, they will tell you. David (Shop Manager) in particular is a man of high integrity and honesty. That is priceless. Love that Auto Shop!
Kayla F
★★★★★
8 years ago
Let me start off by saying WOW. I did tons of research online for an affordable auto shop, when finally I found these guy's. The staff was super friendly and very helpful. They did a complete inspection of my car, even though I only brought it in for the brakes. The overall price was extremely reasonable. Took my car in on a Friday, received it back two day's later. My car is in better shape than it has EVER been. Would totally recommend this place to anyone who doesn't want to be scammed out of their money, wants an honest opinion, and wants the BEST care for their car.
Armaan Silvera
★
☆☆☆☆
2 years ago
Use to be a fan of this shop, did a decent amount of work with them 1-2 years ago. Unfortunately they’ve gotten money hungry, labor costs are only $30-50 from whatever car dealership you go to, and that doesn’t come with any warranty. Times may be tough, but it’s a shame how people treat long time clients. Wishing them the best so they can get back to what matters when running a business.
Alex Barber
★★★★★
2 years ago
My 2012 BMW 535i engine had a rough idle, sputtering, and it had a loud whistle. I took it to the BMW dealership and they quoted me an outrageous price to fix everything. After a recommendation from my coworker, I brought it here, to That Auto Shop. They knew exactly what was wrong with it right when I pulled up. Not only did they fix the problem, but they fixed other issues that I didn't even know about. For a lot less than what BMW quoted me, at that. Now it runs like they put a brand new engine in my car. They are passionate about their work, and they really do treat your car like it's their own. They have a new loyal customer!
Joker Botin
★★★★★
6 years ago
Excellent Shop! JR was very helpful, personable, knowledgeable, and reasonable. I came in to get brakes done and it was an awesome experience. He also spent extra time explaining the cause and effect of another car issue that I’m having. He provided options that helped me make an informed decision. I will definitely go back to this shop for any car issues. Highly recommended!
Melissa Gilbert
★★★★★
5 months ago
Very friendly and affordable with great service. Flexible with getting me in and working around my work schedule. would definitely recommend!
Ashton Lai-Fang
★★★★★
3 years ago
These guys are awesome! It’s the only shop I go to to have work done on my Camaro. They have done excellent work installing a new exhaust, downpipes, CAI, as well as exterior mods-caliper covers,front splitter, side skirts, and wing on my car. I’m willing to make the 40 minute trip to ensure quality service. Great staff that truly shows the best interest for the customer.
