Tucson Hybrids

John McCasland

★★★★★

11 months ago

I had my Prius battery cells replaced. It was much more economical for me since I don’t drive that much and I don’t plan on owning the car for more than a year or two. It was much cheaper than a new battery at the Toyota dealer. Everyone at this company was very nice. Rapid service and good follow up on when the car would be ready. I would highly recommend Tucson Hybrids to anyone wishing to have their hybrid battery replaced or fixed.

Ulises Andrade

★★★★★

a month ago

Supper good communication really good customer service I really recommend getting that level 1 inspection if you looking to buy a hybrid they will point you every single thing that's gonna cause issue or what's an issue already so awesome it's a great investment to know what you getting your self into before buying prisilla is amazing on explaining everything Aliya is great at welcoming you and getting you set up even sent me home on a Lyft while they did the magic thank you guys so much I really appreciate it!!

wardi almohammad

★★★★★

a year ago

I bought my 2018 Chevy Silverado hybrid. I was having trouble with my car and Tucson Hybrids Diagnosed it was my Generator control module and hybrid control module update and it’s running perfectly now. I really appreciate their professionalism, communication and taking care of my truck. I give this shop a five star. Thank you!

Grant Brown

★★★★★

a month ago

It is always a pleasant experience when working with Tucson Hybrid. They're professional and experienced and provide exceptional service. Grant Brown

Taylor John Graves

★★★★★

3 months ago

Oh wow this team totally totally rocked it! I was blown away by how wonderfully communicative they were. I was informed at every step, and was provided not just with verbal info, but also photos of the needed repairs. Finally, they provided actually useful invoices with itemization and breakdowns I was able to interact with and approve. They definitely exceeded expectations. We’ll definitely be back! Thanks team!!!

Heather Duke

★★★★★

2 years ago

I recently had the pleasure of using Tucson Hybrids, and I couldn't be happier with the service I received. The technician went above and beyond to provide excellent service and fixed my car quickly. I was impressed by their professionalism and expertise. I highly recommend this place to anyone in need of reliable and efficient car service.

Sandra Casad

★★★★★

6 months ago

Tucson Hybrids has been my go-to maintenance spot since I purchased my hybrid Lexus. They are extremely accommodating and never try to upsell me. It isn't easy finding an honest mechanic and I highly recommend this one for your hybrid vehicle. I drive in from Graham county and doing business with them is worth the drive.

Stephanie DeStefano

★★★★★

5 months ago

Tucson hybrids were amazing! I broke down and they helped coordinate a tow to their shop. Kellie was on point with constant communication while my vehicle was in their shop. She assisted me in prioritizing the repairs on my vehicle. They had my vehicle diagnosed and fixed quickly! I could not be more satisfied with my service! Thank you so much!

Kerry Swindle

★★★★★

2 months ago

We've had 3 hybrid cars serviced here and won't go anywhere else. They do a good job and are pleasant to deal with. Sometimes parts took time to arrive, but they kept us updated. And they even have cute doggies in their lobby!

Zach Zachareas

★★★☆☆

Edited 5 months ago

Extremely friendly and quick availability. I was buying a used hybrid and brought it in for an inspection ($200). The inspection did not have any details about the battery condition or the engine (the engine I specifically asked for). The report was mostly blank, I'm assuming no news is good news? The report did contain a few items that needed attention, which they were happy to fix for a large pile of money. To be fair, I do all of my own maintenance, so any shop seems shockingly expensive. If I did not have the desire to repair the vehicle myself, and I had tons of money, I would trust them to fix my car. Edit - Update for owner's response. I did not receive diagnostic scan results or a carfax. My drive notes are blank (along with many other sections that were to be checked). Maybe you didn't give me the full report?

Brent Laing

★★★★★

5 months ago

Got a pre-purchase inspection on a Tesla Model Y by them, and they were thorough, efficient, and amazing to work with! I was pressed for time on deciding whether to buy the car and wanted a general inspection for peace of mind. I called a lot of places, but Tucson Hybrids was literally the only place in town who could get me in and do a thorough inspection on a Tesla the same day. I was so grateful they did! When I arrived for the appointment, timing worked out for them to get two techs on the job and get it done in about 1 hr, which is way faster than I expected. The front staff, Kellie and Priscilla, were both super kind, professional, and helpful. I recommend this place 100%.

Chris DeYoung

★★★★★

2 months ago

2018 Chevy Volt (plug-in hybrid), general maintenance. Replace leaking coolant line, new key fob, fix hazard switch, fix damaged bumper, etc. The car got probably the most thorough, detailed inspection I've ever gotten anywhere, with clear photos and information for each item. Tucson Hybrids provided a list of recommendations; I selected the ones I wanted to do and they gave me zero hassle or sales about the ones I declined. Work was quick and professional (90% of the time was waiting for a part to arrive). Will be back, and would absolutely recommend.

Isabel S

★★★★★

2 months ago

I couldn't be happier with my experience at Tucson Hybrids. I came in because my check engine light was on only to learn that my car had all kinds of issues including an oil leak, a swollen lithium battery, a gas cap issue, and fouled spark plugs. They provided detailed explanations and were the first place I've visited over the 3 years I've had my car where I felt like they wanted me to understand what was happening and not just charge me for expensive work. Kellie and Priscilla took great care of my car and made sure it got done before I left for my work in Colorado. I'd give them 6 stars if I could!

Melissa Trent

★★★★★

a month ago

Everyone at Tucson Hybrid was very helpful with getting my appointment and answering my questions. Service was very thorough and contact through the whole process. Would recommend if anyone needs to have their hybrid serviced!

Tamelyn Costello

★★★★★

3 weeks ago

So glad your thorough inspection revealed the true condition of the usedPrius I was considering purchasing. You saved me many headaches down the road. The vehicle seller was not transparent, but Tucson Hydrid revealed the true condition of the car. Thank you!!!

Tom Kasper

★★★★★

a month ago

Very pleased with Tucson Hybrids. Finding a quality independent shop that works on an all electric BMW i4 was a challenge. Very thorough in diagnosing the issue as well as checking related components. The diagnostic report included photos. Nothing hidden. Communication with the office staff was outstanding. Regular and comprehensive updates on the work in progress was greatly appreciated. When they ran into issues with the parts supplier, they went above and beyond in making it right. Should I require their services again, I definitely won’t hesitate to give them a call

Patrick Herding

★★★★★

3 months ago

My daughter was looking to buy a Prius. We got the buyers inspection appointment with Tucson Hybrids for 3pm and by 4:30 they had run a complete diagnostic of the hybrid battery and all the mechanical systems. They explained each analysis on the big screen in their office and had pictures of the car parts in the report. Great service and a fair price. We bought the car and will definitely be using TH for any service our Prius requires.