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About Business
Conveniently located in Reno, NV, Batteries Plus has established a strong presence in the Car Repair market. They have specialized expertise in Car battery store, Battery store, Cell phone accessory store, making them a top-choice Car Repair specialist in Reno. Backed by 89 satisfied customers, they currently hold a prestigious 4.8/5 star status on our platform. They take pride in serving the diverse needs of Reno, NV residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Batteries Plus is the go-to destination for quality and service in Reno, NV.
Additional Details
- Retailer of batteries & lightbulbs
- Chain selling batteries for watches, phones & vehicles, plus replacement lightbulbs.
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Google Reviews
John E
★★★☆☆ Short review: The company is great; but PLEASE, go to a different location. Long review: Wow... so, ive been using this company for almost 2 decades for my vehicle batteries (car, truck, motorcycle, race car, off-road). That said, this particular location has some of the worst customer service of any location I've ever been to. The manager guy actually asked me, "What did you do to this battery!?" That was a 2.5 year old Duracell AGM battery. It's literally sealed. It sat in a non moving vehicle fir 3-4 months and wouldn't take a charge, so I brought it in. The side was bulging out. Then they are acting like the defective battery, with 2.5 years left on its 'no questions asked replacement warranty', is not something that they should have to replace because it's unsafe to charge and load a battery with physical defects. The only reason I give 3 stars instead of 1 is because this location did eventually, supposedly as a favor, actually replace the battery. This location could really use some better training on customer service. I mean, how am I supposed to modify a sealed battery?!? That just seams stupid and horrendously dangerous. I could understand if I had brought in a normal lead acid battery that you have to top off or fill, like my motorcycle battery, but a sealed battery?.... this experience just left a bad taste in my mouth. Every other store ive been to in 3 states has better customer service. In conclusion, just go to another location.
Jonathan Wornardt
★★★★★ I recently had the pleasure of visiting the Batteries Plus location in NW Reno, and I must say, it was an experience that surpassed my expectations in every way. Nestled in a safe and accessible area, this store not only provides a convenient stop for all your battery needs but also creates a welcoming atmosphere that encourages customers to explore and ask questions. From the moment I walked in, I was greeted by a team of remarkable women who exemplified professionalism and dedication to customer service. Their demeanor was warm and approachable, which immediately made me feel at ease. It was clear that they were not just employees but passionate individuals who genuinely care about helping others. Each staff member I interacted with demonstrated a profound knowledge of their products, whether it was batteries for everyday devices or specialized solutions for more complex equipment. What truly impressed me was their willingness to go above and beyond. They took the time to listen carefully to my needs, ensuring that I received the right products and helpful advice tailored to my specific situation. I observed how they interacted with other customers, patiently answering questions and providing insightful recommendations. It was heartening to see such a high level of customer care in a retail environment. This Batteries Plus location stands out not just for its impeccable service but also for its extensive inventory. I found everything I needed and more, from common household batteries to more specialized options. The store was organized and clean, making it easy for me to navigate through the aisles and find what I was looking for. In a world where customer service can often feel rushed or impersonal, my experience at this Batteries Plus was a refreshing reminder of the power of genuine human connection. The employees’ expertise and willingness to assist were remarkable, and their dedication to creating a positive experience is truly commendable. If you’re in NW Reno and find yourself in need of battery solutions, I wholeheartedly recommend this location. It’s not just a store; it’s a hub of knowledge and support. The team here has created an environment where customers can feel valued and informed. I left with not only the products I needed but also a sense of gratitude for the exceptional service I received. Batteries Plus in NW Reno is undoubtedly the place to go for all your battery needs, and I look forward to returning for future purchases.
Snow Ice
★★★★★ This store went above and beyond to help me out with a car battery situation. They were very friendly and knowledgeable. I will definitely come back here again.
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