Heart Auto Repair

Emilia Schroder

★★★★★

2 years ago

I've never had a better experience with a mechanic. We were provided with an exceptional care and treated fairly, like human beings. Went out of their way to help us make it to our destination. They saved us a bunch of nerves and worries. They were upmost professional and not so greedy like others in the area. 11/10 would recommend everyone to go to them for their car needs. They deserve everything best for them. Can't express our gratitude even more.

Monica

★★★★★

2 years ago

I love how this shop sends you a file listing the whole inspection and rates (I feel pretty honestly) the level of importance for repairs. They are always easy and pleasant to schedule with, and have been flexible with me. The free shuttle (if close enough) is a wonderful option they offer. Nice and comfortable waiting room and coffee. This place may be just a tad more expensive than other places, but its clear where that cost goes and it really goes back to the customer.

Marie Marie

★★★★★

2 years ago

Best Oil change I've ever had at anyplace! They are very thoughtful of there customers. Outstanding customer service skills. Super professional. Outstanding work! Just the best all the way around price and everything. They even put a cute air freshener in the car when they are finished. This is place that can be trusted!!

Jon Cameron

★★★★★

2 years ago

I couldn’t recommend the Heart Auto team more. I came in with a power steering issue and after consistent communication and up front pricing I was able to get this issue fixed right away. You can truly trust leaving your vehicle in their hands for any type of service available. It’s not often in this business where you feel the care with your vehicle and this place will prove it with something as simple as an oil change. Take your vehicle to Heart Auto Repair!

Roosevelt Orr

★★★★★

3 years ago

Best experience I’ve received at an auto shop! They were super kind, super helpful, up front about pricing, and gave me a coupon for my next service. They even put in an air freshener! They texted me my vehicle inspection so that I could look it over on my own time, and kept me updated throughout the day on where my vehicle was in the process. Being able to drop it off in the morning before work and pick it up when I got off was super convenient. I’ll definitely be using them again!

Adrienne P

★★★★★

2 years ago

Loved interacting with Matt & team here. They really go above and beyond to take excellent care of you and I've gotten wiser spending time in the lovely waiting room and chatting with Matt, he is a lovely human being and so is everyone else on the team. My dog loved hanging out here too! The waiting area is wonderful, I was able to connect to wifi while waiting, and enjoyed the refreshments they had sitting out. They really put the heart in heart auto repair, I will drive out of my way to work with them again. Lovely humans so grateful for y'all 🙏

Angelic Santa Cruz

★★★★★

3 years ago

I received a mail flyer in the mail for a discount on an oil change, I needed a tune up and upon inspection it was discovered that my car was pulled left due to a cracked strut. I went ahead with all the recommendation repairs. I immediately noticed a difference when I drove away. I’m really glad to have found this company, the team there are polite and most importantly dedicated professional experts. It’s hard to find a trust worthy auto repair shop and I’m confident in recommending them to anyone looking for a quality company to trust them with your vehicles next repair. If it’s nothing major there are plenty of shops nearby and also close to the light rail. You can take a ride downtown and back to pick up your car that will be running like new!

Danielle Velarde

★★★★★

2 years ago

My jeep was making a whining noise under the hood. I really had no idea what it was but I never would have guessed it was the alternator. I took it to heart and they diagnosed it right away and replaced it the same day. I had my jeep back in one day. Very very happy with the fast and friendly service. I will recommend this company to all my family and friends. Thanks you guys for getting this fixed so quickly! Oh, and thanks for the little air freshener...nice touch!

Dana Haynes

★★★★★

2 years ago

I went to 2 Auto Repair Shops in Longmont for estimates on multiple issues. Only when I went to Heart Auto Repair was I shown physically the repairs needed And what was missed by the 2 previous shop estimates. I have no doubt that at the previous 2 shops my vehicle would have been on the lift in process of repairs when I would be told of required work. If you want a Honest, Fair priced, Guaranteed repairs, & Reliable on timeframe in completion of service, go to Heart Auto Repairs.

Zeke Delgado

★☆☆☆☆

2 years ago

They replaced my radiator. A week later it's leaking again. Was told by manager Matt they were too busy and that I have to wait a whole weekend with no car. No offer for a loaner and no reimbursement for having to pay for a rental car. Sufficed to say l am disappointed in how they handled the situation and the lack of empathy they have for a paying customer that is going to have to pay more for a mistake they made.

Tim Nitz

★★★★★

3 years ago

Great job Heart auto! Excellent service, I trust the Heart team with my vehicle and time. My car was diagnosed, and professionally fixed in a few hours. Thanks agian for your service Heart auto repair.

Mark Mondragon

★★★★★

2 years ago

Highly recommend Heart Automotive!! The service experience was great, the communication from the initial phone call to the pickup of my vehicle was excellent, the work was completed fast and efficiently! Thank you Heart Automotive ⭐️⭐️⭐️⭐️⭐️

Claire Sarbacker

★★★★★

2 years ago

This was my second time using their services and both times were efficient and accompanied with excellent customer service. The people at the front desk have been very welcoming and informative both times. As a woman, these spaces can be intimidating but I always feel comfortable here. They also have great promotions!

Denby Bruzas

★★★★★

3 years ago

The team at Heart Auto Repair completed a full diagnostic on our vehicle and completed the necessary repairs to get the vehicle back on the road. Great communication, thorough diagnostics, and a professional, courteous team. Thank you!

Robb Mitchell

★★★★★

3 years ago

Highly recommend Heart Auto Repair! Dan and Andrew were not only personable and professional, they took the time to listen to my concerns and went the extra mile with their thorough diagnostics and explanations.

Richard Anderson

★★★★★

2 years ago

Always trust my car at Heart Auto. Great service, quick and efficient. Absolutely recommend using this shop.

Mike Townsend

★★★★★

3 years ago

This place really is the best. Price is fair, service was great, they shuttled me back and forth to my house, and they set me up on payments for the work. Overall a great experience.