Naples Auto Repair, Inc.

JAMES WEISGAL

★★★★★

a month ago

We took our Audi A3 to Naples Auto Repair due to what appeared to be a coolant link. We left the car in their lot the night before and returned the next morning trying to get there early - we arrived at 7:30am and the shop’s hours are listed as 7:45a - 4:45p. To our surprise they were already open and we walked in the office and met David. He was very friendly and nice. We explained to him the problem with the car. He said that they would be more than happy to look at it but they already had a full schedule of appointments that day. So they would be able to check it out tomorrow! So we left the car and then this morning, David called and left a message! I called him back and he told me that they ran a pressure test and confirmed a leak but in order to find exactly where the link was it would require taking apart plastic engine covers, the radiator cap/coolant reserve cap to inspect hoses, the radiator, water pump or heater core for leaks! He explained that they don’t do that type of work on Audis and suggested two other repair shops. David even reviewed a bill we got when we took the car into another repair shop just over 2 years ago for a similar leak. He took his time and went over that bill and explained what that repair shop supposedly did. So when we finished up, I asked David how much we owed and he said we didn’t owe anything since he wasn’t able to do a full diagnosis. That left me feeling really good about this repair shop because I know he could have charged me something! It really left me with the impression that Naples Auto Repair shop is a very reputable business. I told David that I found them thru ChatGPT as one of the most reputable and reliable repair shops in the area and I completely agree with that assessment. I would absolutely recommend them if you need work on your car!! Thanks David for the outstanding customer service you provided!

Shawn Bullock

★★★★★

2 months ago

Had a really good experience with Naples Auto Repair. We are new to Naples and we’re still finding trusted local partners to help us with basic home and auto maintenance needs. Encountered an issue with the exhaust pipes on our BMW. David squeezed me into the schedule on NYE and within 24 hours of my call to him. He quickly diagnosed the issue and informed me that it was nothing serious and was actually something that didn’t require immediate repair. He didn’t even charge me for the advice - who does that nowadays? It think I found my go to mechanic in Naples. Thanks David! Happy New Year!!

John Baker

★★★★★

2 months ago

A major auto dealership service department told me I needed a couple of significant repairs. I questioned this and took my car, once again, to Naples Auto Repair. Dave and his team put my car up on a rack, checked it out, and reported that my auto did not need either repair. They explained the situation and I felt reassured. This is my second trip to Naples Auto Repair. The first visit did require some repairs and I thought their pricing was very fair and the service was completed as promised. Always a good experience dealing with Naples Auto Repair!

Nate T

★★★★★

5 months ago

They were recommended to me by our neighbor that have used them a couple of different times for their different cars. I am from out of town only here in Naples as snowbirds. Did not know who to trust. Very pleased with honesty, pricing and efficiency of getting job down. Communication was also very prompt. Will use in the future if needed.

Rebecca Allard

★★★★★

4 months ago

Naples auto repair was quick to diagnose my problem and repaired it at a reasonable price. They explained things clearly and fixed my car quickly. I had come from another repair shop that charged me $500 and did not repair my car. I will now only be going to Naples auto repair.

Adrian Martinez

★★★★★

a year ago

These guys are great. They've taken care of a few of my vehicles over the years. They're honest and diligent, they're probably not the cheapest shop (they've always been competitive from what I can tell), but when it comes to most things, you get what you pay for.

Frank Blocker

★★★★★

8 months ago

This place is awesome. Been using them a few years and my 11 year old car is in great condition thanks to them. I spend 1/3 what I was spending at the dealer and I get great service, too. And they don’t lose my hubcaps…like a certain local Toyota dealership is prone to do.

Kristi

★★★★★

5 months ago

Rich & David are very knowledgeable and honest, which is hard to say about most auto mechanics! Wouldn’t trust my vehicles to anyone else!

David Fellerman

★★★★★

a year ago

What a great experience. I called them because I was broken down in the middle of alligator alley and explained my issue. They provided me with an estimate and even ordered the radiator and condenser before I arrived so that the job could get done quickly. We were able to get back on the road quickly and make our appointments. Thank you for such great service.

Joshua Goff

★★★★★

a year ago

I unfortunately no longer live in the area, but my mother does and sometimes I have to help her from afar. Her vehicle was throwing a code and having mechanical issues. Rich went above and beyond helping my mother out. He was very knowledgeable and HONEST. If you are looking for an honest and capable auto mechanic, look no further.

JJ

★★★★★

2 years ago

You cannot find a more knowledgeable individual when it comes to everything cars. Rich's understanding of cars is exceptional, and his garage reflects that. Rich has the integrity you look for in a mechanic, extremely honest and fair. He has helped myself and my family numerous times in a timely manner, and has always done an amazing job. The staff also do a great job. Best auto repair you can find by a long shot. Highly recommended.

Cameron Hunt

★★★★★

2 years ago

Rich and his team are the best! I have brought a few of my cars here over the past couple of years and they always fix the issue, even ones that other shops could not figure out. They are honest and tell you what you really need and give you options. I will continue to bring my cars back here.

Diana Crespo

★★★★★

2 years ago

Rich and David and the whole team are some of the most honest, hardworking, and reliable mechanics I have ever worked with. It can be hard finding a trustworthy mechanic, especially as a single woman who doesn’t know everything there is to know about cars but the guys here are always patient, care enough to explain everything to me, and consistently do trustworthy and dependable work on my car. I wouldn’t bring my Chevy equinox anywhere else in Naples! Thanks so much guys!!

Jenny Aldredge

★★★★★

a year ago

Rick & crew are friendly, prompt & didn't try to rip me off. New brakes & rotors & next will be AC. They were my 3rd estimate, the others felt like salesmen. but now Naples Auto Repair has a customer for life. A million thank you's to them. A gem of an owner with integrity!!!

donna graham

★★★★★

a year ago

Naples Auto Repair is the shop for me. My engine light came on in my Jeep on Tuesday, called and had an appointment on Friday. They ran a scan, figured out my problem, easy fix and I was on my way. The guys were so professional. I now have a new shop for my Jenni the Jeep! Thanks so much...

Gwennie Furr

★★★★★

2 years ago

What a friendly, helpful auto repair shop! I have been going there for years with my older vehicle, and they always take great care of me. Rich and his staff are knowledgable, honest, and complete the work accurately in a timely manner. From minor parts to major ones, and tires and hard-to-find parts, these guys have truly taken care of me over the years and I will keep going back.

ira rosenblatt

★★★★★

2 years ago

I've actually been using Rich for years but I never go on to give reviews until my daughter explained that is how she finds places to use. Well here I am-these guys are great, honest and reliable. I have seen for myself when people bring their car in for things and he tells them the work is not needed. FIVE STARS all the way.