Terry's Transmission

Angel Jones

★☆☆☆☆

2 years ago

Had a warranty on my transmission work and when it went out 5 months later they pretended like I never even took my car there. 👍🏻

Larry Howe

★★★★★

4 years ago

Terry's Transmission, went above and beyond with their customer service, communication, working with the warranty provider and diagnosing and completing the repairs to my truck. I definitely recommend them for your automotive repairs.

Dan Rude

★☆☆☆☆

8 years ago

Had my truck tranny rebuilt about 60000 miles ago had numerous tranny leaks put in new t tranny line 600 dollars later on top of the 45 00.00 dollars rebuild new line leaked till tranny was slipping. Then driveline bolts came out. So much for paying extra for a bullet proof tranny. Now it's getting rebuilt right costing me another 3200 including a billet torque converter and shift kit. If you have lots of money and don't use vehicle much bring it there. If you want it done right the first time and want it to last more than a few years go elsewhere.

Nathan Carson

★★★★★

11 years ago

Terry's was able to identify my issue and resolve it for me in a real pinch. They even helped fix issues non tranny related. Above and beyond guys thanks! I will be s returning customer.

emily grimsley

★☆☆☆☆

9 years ago

Transmission Bid was over $1,000 cheaper than what we were actually charged. The Truck transmission swap took over 4 days longer than we were told, and was done incorrectly because the truck slams into 2nd gear and runs way worse than it did before we took it here. Not happy and would never recommend this shop for a transmission service.

Taylor Wynn

★★★★★

6 years ago

Fantastic shop. Treated me and my family right. Nicest people I've ever met!!! 10/10 would recommend them again and again. They build a quality product and are fantastic super kind folks. Thanks again guys!!!!!

Nicole Berglund

★☆☆☆☆

7 years ago

I am literally crying right now as I write this review. These guys of had my vehicle for two months I have no way to get to work I just got fired from my job. I don’t understand how it can take so long to get the parts. I’ve paid in full they demanded full payment in up front to cover the costs. I’m still waiting and have not got my vehicle. I’m pretty sure JT abuses women.

Carly

★★★★★

6 years ago

Anne and JT were all around great people to my fiancé and I in a very stressful time. When we first called the shop, JT was on his way to rescue a family that had broken down, this gave us insight into what kind of people they are. We would recommend having your vehicle serviced here as they are honest, helpful and professional.

Firelord Pontiac

★★★★★

5 years ago

Anne with Terry's Transmisson were there when I was in need of a big problem and they helped me solve it within my budget. Not only that but they were some of the nicest people I've ever met. From someone who works in the customer service business. I'd definitely say they are soing things right.

Genevieve Langford

★★★★★

5 years ago

Car trouble when you're travelling is scary. These guys got us in immediately, gave us honest and professional service at affordable cost, and even made us laugh! We couldn't be more grateful. Thank you Terry's for saving the day, and our trip! You guys rock!

Jeremy Osborn

★☆☆☆☆

7 years ago

Quite possibly one of the worst businesses on the planet. Not only did they take months to rebuild my transmission they rebuilt it with Chinese parts and possibly junkyard parts it ended up costing me three times amount of money to have another shop completely rebuild it again not more than a few months later. When I called them and asked them to help pay for the damage they had done. they told me to go fly a kite. Not only did they mess up the transmission they installed the clutch Incorrectly and ruined a $1200 South Bend Clutch. Look around the shop you’ll quickly see that it’s a dump, their business and work ethics go hand-in-hand. Be prepared to spend way more than what you had ever bargained for with this company.

Ya'el

★☆☆☆☆

2 years ago

Took my car to them to dx abs error and oil leaks, they told us the timing belt was wrecked and cats needed to be replaced. We had them do the belt to the tune of $950. Just took the car to a closer mechanic who told us the timing belt was not replaced (and now needs to be) and the cats are fine, zero issues/totally healthy. Stay away from their service - not a sober operation & out to have you pay them to run a chop shop off your car

Karen D

★★★★★

5 years ago

Very happy with the realness, friendliness and reliability that I got from Terrys Transmission. They really helped me out. Got my Suburban running great at the right price. Very good communication and great work! Life savers! Thank you!

Tyler England

★★★★★

6 years ago

This shop saved the day. Our car broke down in the middle of a trip from Canada to Portland and Terry’s auto shop stayed 2 hours past their closing time to assist us and truly went the extra mile. i’ve never encountered such amazing customer service and genuine care for their customers. Trust worthy and reliable experts. 11/10!!! Thanks again, it meant so much to be assisted like that in such a stressful time.

CJ Kennedy

★★★★★

8 years ago

So incredibly blessed - could have been a huge replacement bill. Turned out to be a simple fix and the compassion and courtesy for THIS widow was wonderful. You have to know I will be going back to see them as I have need. They showed care for me as a person as well as the problem with the car. I so appreciated that aspect of the business.

Junior Suce

★★★★★

5 years ago

This is by far the best experience I've had in the field of mechanics. Anne and her team are definitely instrumental to great customer satisfaction and providing outstanding service as well. I definitely will be coming back and trust they will be able to get the work done with great service. Recommend it for those who are looking for quality service and outstanding customer service.

M J

★★★★★

4 years ago

These people were very up front and did a very thorough inspection of my vehicle. It's an older truck, which I bought about a year ago. Previous owner didn't do a lot of standard maintenance, leaving a big repair bill. Totally not this shop's fault, they even mentioned a few things I was aware of but didn't mention when I scheduled the appointment because they weren't primary concerns. Gentleman who I spoke with explained everything in an easy to understand way without sounding condescending (I didn't say anything about my own automotive experience, which is pretty extensive, having been the co owner of a car dealership at one point in time). I would definitely take my car to these people.