Desertmotive

Natalie Olson

★★★★★

6 years ago

I don't normally write reviews but felt I needed to after visiting Desertmotive. I had taken my car into AAA, the VW dealership, and another local shop and received 3 different diagnoses and nearly $7,000 worth of repairs. Tom took me into the shop and showed me exactly what was going on and broke it down into "what needs to be done now" and "what can wait" he even looked over the reports from the other guys and was able to tell me what was an upcharge. I felt respected and listened to and have total confidence in what he recommended. I won't go anywhere else with my car now!

Tim Einwechter

★★★★★

6 years ago

I have a number of muscle cars (65 - 71) along with my two family vehicles and have used Desertmotive for years to service ALL vehicles. Always prompt and not once have I been given a bill that was higher than expected. Great working with Tom and his team and I would highly recommend Desertmotive to anyone looking for auto repair service provider.

Bob Sutherland

★★★★★

6 years ago

Several years ago I was looking for a repair facility I could trust to help me care for my vehicles. Desertmotive has been the perfect answer. The whole team works together to provide honest, professional, expert service. They are friendly and can be counted on to fix what needs to be fixed. They make trustworthy recommendations for repairs based on what they see but never attempt to take advantage of you. I am very happy with Desertmotive and will continue to use them.

Shirley Newell

★★★★★

6 years ago

I just started going to desertmotive by the recommendation of my daughter. I feel like I can trust them. Mostly have oil changes but no extra work is done unless needed. I did need a bigger job done and my vehicle drove better than it had in years. The quote was at or over what I was actually charged. Feel good about cost but mostly trust and quality work. That’s what’s most important. I would recommend to anyone needing auto repairs

John Arterburn

★★★★★

7 years ago

Susan and Tom run a great business. I have been taking all my vehicles to them since they opened years ago. As many of the other reviewers have stated they are honest and give you the straight scoop. I have imports and domestic, gas and diesel. If they cannot do something, they will advise me as to where to get the proper service. Since they do all work, they have a very complete history on my vehicles and know my vehicles as well as I do.

John Gibbons

★★★★★

6 years ago

I have been going to Desertmotive for 16 years, over four cars. I have always been satisfied with the quality of service. I've never had any unpleasant surprises. Easy to get an appointment on short notice, and get ride to and from work. I have recommended Desertmotive to everyone who needs an independent mechanic. Will continue to go back to Tom...

Ryan R

★★★★★

9 years ago

Desertmotive is great. I truly trust them, and will never go anywhere else. They tell you what you need and not what they would like to sell you. I was even told by Tom to get a new car when I came in with a broke transmission. He could have easily taken a job worth a couple thousand dollars, but he felt that it was not worth it for me. I bought a new car and have not needed to go there. A couple years later I have gone back for routine maintenance and I was treated just as good as when I was there more regularly. Thank you to everyone at Desertmotive.

Tom Burkman

★★★★★

2 years ago

Called on a Friday and was able to get in within 30 minutes for a full synthetic oil change while all other competitors were booked out for a week or more. Supplied Tom with a quote from another shop for general maintenance I needed on my 2009 Highlander, and Tom was able to beat the price and explain the other quote had added unessassary parts and repair costs. What sold me actually was they only needed my vehicle for 2 days. The competitor needed my vehicle for over a week. Not only did this save me time and money, Susan was kind enough to transport me back home to Mesa and picked me up when my vehicle was ready. More savings on time and money! What a pleasure it is to find an honest, reliable and trustworthy shop! I am not one to write reviews, but I do read them for services needed from time to time. This full servive repair shop is everything I was looking for. You will not be taken or disappointed!

Greg Michalowski

★★★★★

6 years ago

I have been taking my car to Tom at Desertmotive since a friend recommended him to me after I was treated poorly (once again) at a dealers service area. Tom is trustworthy and transparent. He makes me feel comfortable with what needs to be done (he does not up sell), and completes the job in a timely fashion. If you are looking for a change away from the dealer service departments, give Tom a call. You will not be disappointed.

Jerry Fioramonti

★★★★★

a year ago

Desertmotive is the best auto repair experience I ever had. They got my car in 2 hours before close, fixed the problem and previous repair shops mistakes, and were 50% lower than the dealers quote! They are fantastic!!

Cathie McKenna

★★★★★

2 years ago

So thankful for Desertmotive! Having moved to the area 2.5 years ago, I was in need of a mechanic. I was referred to Desertmotive and have had excellent service and care ever since. Recently, I had car trouble and need for repairs. Chad, Susan and the entire team worked to get my car up and running , helping turn what could have been a bad day into a great day! Desertmotive's staff are honest ,skilled and trustworthy. I highly recommend them for your auto care needs!

Francesca Logan

★★★★★

2 years ago

I came upon this establishment while searching for reasonable estimate’s to replace my alternator (which I was led to believe I needed by other auto repair shops). Desertmotive gave me the most reasonable estimate, so I scheduled an appointment and brought my car in for the repair . About an hour after dropping off my vehicle, Chad called me to let me know that my alternator was fine, my battery was fine - what I needed was a battery for my key fob (which I just replaced recently). In a world where you can’t trust anyone…it’s refreshing to come across people who are fair and honest. If I do have a problem with my vehicle in the future, I know I would return here without hesitation. Highly recommend!

Gina O'Neill

★★★★★

2 years ago

I came to this repair shop while I was in Scottsdale for my husbands cancer treatment. I needed work on my car and I was worried about where to find a honest repair in a town where I don’t any one . This repair shop not only fixed my car fast , they were also honest and trustworthy. The owner even gave me a ride back to my hotel and picked me up the next day. She knew my husband had cancer and she was compassionate and so kind. If you need a good honest repair on your vehicle look no further. These people are amazing and they extend human kindness!

Kadeem A

★★★★★

a year ago

Chad is the man !!!! After being quoted an outrageous amount by the Toyota dealership for some suspension issues I decided to take my truck to desert motive. From the moment you walk in the office everyone is so polite and caring. Not only did Chad take care of the issues I had he broke down what was the biggest issue and what could wait awhile. He was not pushy what so ever and you can tell he genuinely cares for his customers. I have taken my truck into him twice and all I can say is as long as I live in Arizona he will have my business !

Russell Wilson

★★★★★

6 years ago

Desertmotive has served my family well looking after our out of warranty vehicles for everything from oil changes to semi-major repair. I trust Tom and his team. On more than one occasion they have found important issues with our vehicles we were totally unaware of, genuine issues that needed to be fixed. Its nice to know they can do the work required and I have confidence in the quality of the job done. I am very happy to have found someone I can count on and trust with our vehicles, no question, no complaints.

Brian Wambold

★★★★★

a year ago

We needed both an older car serviced and a new mechanic…two details that don’t usually help the budget stay low. But this place was a gem to find. End result: car drives great, we kept the repairs affordable and we now have a trusted place to upkeep our vehicles. Chad and staff were straightforward, friendly and caring. 100% recommend

michael woods

★★★★★

a month ago

Chad is great to work with. Takes the time to discuss repairs. So nice to work with someone in the car business that you can trust. Highly recommend versus going to a dealer!