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About Business
European Auto Center Repair brings expert Car Repair solutions to the local community in Norwalk, CT, Stamford. From Auto repair shop, Car repair and maintenance service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Norwalk, CT appreciate their attention to detail, leading to a consistent 4.8/5 rating from 86 reviewers. By focusing on the specific requirements of the Norwalk, CT area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Norwalk, CT and beyond.
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Google Reviews
Martie Curran
★★★★★ Keal and his team are some of the most upstanding mechanics I've ever had the pleasure of working with. My whole extended family uses European auto for our Saabs. Keal is always honest and clear about what repairs need to get done, and why he recommends one thing over another. I could not be happier with European Auto as my mechanic!
Erik Hals
★★★★★ Great local mechanic shop. Been going here over a decade. Reasonably priced for the area, and 100% straight up honest good people. Won't try to make you do more than you need and will let you know what your options are.
Srini Venkat
★☆☆☆☆ Went there to service my car BMW 325i 2006 on 01/03/2017 for issues with coolant. BMW dealer quoted high for the repair and hence took to this shop. They diagnosed and suggested to change the radiator, top hose. Halo lamp on the passenger side was blown out which I initially denied to replace as the cost was high. Later agreed to change that as well as the owner called and said that I just need to pay only for the bulb and don’t have to pay labor as they already have removed all the parts for radiator replacement and can change the lamp. After the service, I see condensation in the same headlight. Additionally, new error “Adaptive head light failure” is also showing for the same light. When I went back to ask about this, Owner argued for some time that it might not have caused due to their repairs but later said that he will check. After the car was taken inside, One of the Mechanic was very rude and without even checking anything he said that I was there to get something for free and asked to get out of the shop and drove my car out of the workshop and did not even looked into my car. I did mention about the condensation soon I got the car after the service and the same Mechanic did mention that he did not see any condensation when he changed the halo lamp inside the workshop and must have happened after the service when it was parked outside in rain. But the car has always been parked outside and is never under any cover for years now and even the night before (01/02/2017) the service, it was in rain all night long and it was raining when I left the car at their workshop and there was never a condensation. Interestingly, another Mechanic said that I told him that I took the car to BMW dealer for the head light, which I am pretty sure I never said that, which they think the problem must have always been there !!. If the condensation was always there, why did the other Mechanic said that he did not see any condensation when he changed the halo lamp!!!. Surprisingly, from the maintenance log, Only thing I have ever done at this workshop is changing the headlights, once on 04/22/2013, second time on 11/17/2015 and 3rd time now on 01/03/2017. So, if they claim someone else might have damaged this while working on the headlights, then it must be only them as they are the only ones who have worked on the headlights ever!. Something clearly went wrong during the service and they are not ready to accept it. I would have been okay if they have acknowledged that something might have gone wrong while service but instead, they have been very rude. I will be pursuing this legally and let’s see what happens. Although, it is nice to get this done at these kind of shops to save some money. But with this experience, it is better to shell out little bit more and get it done at the dealer. That way, any issues like this, you can always hold dealer responsible and they should fix it if they have messed it up.
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