Hendrick Buick GMC Cary

Yadira Moisen

★★★★★

a month ago

We had the pleasure of working with an excellent team. James and his team truly went above and beyond to help my husband and me get the truck of our dreams. Not only that, but he was able to negotiate the best possible deal for us. We couldn’t be happier with the outcome and the entire experience. We truly appreciate the professionalism, dedication, and support we received. We will definitely be back to do more business in the future!

Dazzeray Castaneda

★★★★★

a month ago

Me and my Husband had the best experience here at Kendrick Buick. Gustavo helped us get into the truck of our dreams and made everything painless, he and the whole team were very knowledgeable and went above and beyond. They help keep our down payment and monthly payments where we wanted them to be. Kendrick Buick will be the only place we shop from here on out. We highly recommend.

Sarah Castelli

★★★★★

4 months ago

Benjamin is a wonderful salesman and great to work with! This is my first Buick purchase, and he made the switch easy! He looked for exactly what I needed and wanted based on my situation, and found a perfect match. He went above and beyond to help me throughout the process. Him and the team at Hendrick Buick have the customer service skills we’re all looking for when car shopping- from sales, to managers, to signing papers. Everyone was great!

Rachael Camiener

★★★★★

2 weeks ago

I had an outstanding experience at Hendrick thanks to Demetry. He was professional, personable, knowledgeable, and truly went above and beyond to make sure I was comfortable and confident in my decision. Demetry patiently answered all my questions, accommodated multiple test drives, and never made me feel rushed or pressured. He even arranged for the exact car I wanted from another location, which was a wonderful surprise. He took extra time to ensure I felt comfortable with the car and features before I left. His honest guidance and genuine care made the process easy and enjoyable. Strongly recommend Demetry and Hendrick!

Mark Raczkowski

★★★★★

2 months ago

We recently purchased a Buick Encore GX, and Jack Graley made the entire experience smooth, transparent, and genuinely enjoyable. He was knowledgeable about every detail of the vehicle, patient with our questions, and never once made us feel pressured. Jack’s professionalism and friendly approach created real confidence in our decision. If you’re looking for a salesperson who listens, communicates clearly, and truly looks out for the customer, Jack is an excellent choice.

Gibmo Dinero

★★★★★

a month ago

I just purchased a GMC Sierra from Hendrick Buick in Cary and the service was phenomenal! James was able to assist me and help me with every question. He knew every feature of the truck which was even most impressive. The staff was super friendly and made this an incredible purchasing experience. Will definitely be back for my futuristic flying car! Seems we're headed in that direction. - Terry M.

Robert Massagee

★★★★★

Edited 2 months ago

This is an Edit from my previous post! The manager reached out to me this week and was very apologetic about the circumstances of the extended time of wait to complete my deal and sign papers! Him reaching out made me feel better about my experience. If you go here for a vehicle, go see Benjamin! He’s very knowledgeable and super friendly to work with. I can pretty picky about my vehicles and he took care of all my concerns!

Mizzou Weav

★★★★★

a month ago

Saw a 2024 Ram 1500 Limited Night Edition on CarGurus. The listing was one day old so no pictures were uploaded yet. I looked up the VIN and it had all the features I wanted. Benjamin Maerz was the sales rep and he was terrific. He answered many questions plus texted a video of the truck. The price was competitive and Sales Mgr Phillip made a fair offer for my 2019 Ram 1500 Limited trade in. Finance Mgr Rich was super to work with as well. Although I had already arranged financing and planned to get an extended warranty direct from the manufacturer, Rich was able to beat both, so I went with what the dealership offered. The due diligence and negotiating took several days and I was concerned the truck would be sold out from under me. To my surprise once I started talking to folks at the dealership the listing was removed from the website while the details were worked out. Glenn delivered my new truck to my front door in SC 215 miles away and guided me through signing all the paperwork. He drove my trade back to NC. I never set foot in the dealership. If I could give 10-stars I would. Well done Hendricks!

Hiatam Ewais

★★★★★

2 weeks ago

I had an outstanding experience at Hendrick Buick GMC of Cary and wanted to take a moment to recognize the excellent service I received—especially from my sales advisor, Kaden Lao. Before I even arrived at the dealership, Kaden took the time to speak with me and really understand what I was looking for in a vehicle. He asked the right questions, listened carefully to my preferences, and made the entire process feel personalized rather than rushed or sales-driven. When I got to the dealership, everything was already prepared and ready to go. The vehicles that matched my taste were lined up, the information was ready, and the entire process felt smooth and organized. It was clear that Kaden had put real effort into making sure my visit would be efficient and stress-free. What impressed me most was how knowledgeable, professional, and respectful he was throughout the process. He didn’t pressure me or try to steer me into something I didn’t want. Instead, he focused on helping me find the right fit. That level of preparation and customer care is rare these days. I also want to recognize Sebastien for his help with the financing process. He was incredibly helpful in working through the remaining balance and took his time to make sure I received the best financing offer possible. He explained everything clearly, answered all my questions, and never rushed the process. It was obvious he genuinely wanted to make sure I left with the best deal available. Another thing that really stood out to me was meeting the GM. Taking the time to speak with him honestly blew me away. It showed how much pride and care he has in the dealership and the customer experience, and it really made the whole visit feel even more welcoming. Overall, the level of professionalism, preparation, and customer care from Kaden, Sebastien, and the entire team at Hendrick Buick GMC of Cary truly impressed me. If you’re visiting, I highly recommend asking for Kaden Lao—you’ll be in great hands. Great dealership, great service, and a team that really takes care of their customers.

Elizabeth Swanson

★★★★★

Edited 3 weeks ago

Everyone was so wonderful and encouraging! They worked so hard to make sure we got the best deal ;) This is the first vehicle my husband and I have leased and we were nervous to start the process but Demetry and Nate OConnor took the time to walk through what we needed to do. Even though it was late, Rich was so kind walking us through the paperwork. I am excited to lease through here again!!! (:

Victor Lao

★★★★★

5 months ago

Just picked up a new Cadillac Optiq and we are loving it. Our sales rep, Kaden, was the best. Took us on a test drive to make sure we liked the car. Worked with us on trading in our Model X. Really couldn’t ask for anything more. Gustavo in finance was great too, got us and in and out quickly. The entire process was very smooth. I would highly recommend this dealership.

Natalie Pope

★★★★★

3 weeks ago

The team at Hendricks Buick GMC of Cary were awesome. . I specifically dealt with James Weekly as my sales rep and Mike the Sales manger there. They're knowledgeable , kind courteous and most of all had the utmost of patience with me while I made my decisions. What I appreciated the most was, they didn’t waste my time . When I went to pick the car up, my paperwork was ready. I was in and out within 30 minutes.. Top notch dynamic duo - Make sure you ask for James you won’t be sorry.

Angela Jones

★★★★★

a month ago

I had a great experience purchasing a car from Phillip Jones. From start to finish, he was honest, professional, and easy to work with. He answered all my questions, explained everything clearly, and made the whole process smooth and stress-free. The car was exactly as described—clean, reliable, and well taken care of. Phillip truly cares about his customers and takes pride in what he does. I would absolutely recommend him to anyone looking for a quality vehicle and a trustworthy seller. Thanks again, Phillip, for such a great experience!

Josh W

★★★★★

4 months ago

There were no problems that couldn’t be quickly and effectively resolved. The team over here really cares about the customer and Benjamin in sales was specifically so friendly and patient, he was very helpful in deciding what I wanted in a first car.

Taylor Nielson

★★★★★

a month ago

Hendrick Buick GMC Cary is a fantastic dealership with a knowledgeable staff. Matt helped us out and really spent his time with us going through all of our questions, and was so friendly and kind! I’ve never really enjoyed the car purchasing experience, but Matt made it easy! I definitely will be sending my family and friends his way going forward! Thanks for the great experience! We love our new ride👌🏻👌🏻!

Alex Moiseev

★★★★★

4 months ago

I had an outstanding experience at Hendrick Buick-GMC-Cadillac. My salesperson, Demetry, was fantastic! He was professional, knowledgeable, and never pushy. He made the entire process smooth and enjoyable. I ended up getting the new GMC Denali EV and could not be happier with the vehicle or the service I received. I highly recommend Demetry and this dealership!

Omar B

★★★★★

2 months ago

James was the best! Made the process so easy and was able to work with us to get we wanted. Definitely top class customer service I will highly recommend friends and family to Hendrick.